I made a deposit when this site first opened. They had a ridiculous playthrough like 5x so I lost all my money. The issue I have is my account still shows a playthrough requirement of over $1000.... See more
Company replied
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Written by the company Welcome to Gains.com, a U.S.-based social casino platform that is redefining the category from the ground up. We are proudly headquartered in the United States, operated by a U.S. team, and built for American players. Unlike offshore or white-label operations, Gains.com is creating the next generation of social gaming with a foundation of innovation, trust, and compliance.
United States
Replied to 31% of negative reviews
Typically replies within 2 weeks
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Replying to this comment left on my last review
"We understand your concern, but this is absolutely not an exit scam. Gains.com is fully operated by GamerGains Labs, Inc., a U.S.-based company backed by top-tier venture capital firms and fully compliant with U.S. sweepstakes regulations. Our entire operations, compliance, and support teams are located in the United States.
Your account and your girlfriend’s account were permanently closed following an internal compliance review confirming shared device and account overlap, which is a violation of our “one account per person and per device” rule. These policies are mandatory for legal and regulatory reasons, not discretionary.
We recognize this situation is frustrating, but our compliance decisions are final once a violation is verified. No player funds were withheld — only ineligible accounts were restricted to maintain the fairness and legality of the platform."
I get that that's your rule. thats fine, even though it's a shitty rule that's in literally no other casino.. What is even worse is that your policy is to auto ban and let your god awful support ai run 100% of replies. If I would have gotten a personal email it would've changed my opinion a bit. You're now blacklisted in a massive discord dedicated to casino promotions not because of that shitty rule, but because of your awful communication reflected in just about every review you get. Hope you're still making money, lol. gg jon.
Owners are supposedly Kane Jeong(San Diego)and Jon Brovda(Miami) Hard to tell because so many of these thieving sweepstakes scam artist use bot nets and to soak the internet with made up profiles and stolen identitiesm it's cool though everything has a digital footprint and anyone can be found. I screen recorded the free sc plays I had as I always do with these sites to build cases against them to turn over to the IC3, FTC, State Attorney General, etc....id advise all of you to do the same. Their day is coming, sooner than later. Once myself and fellow scam busters get a better feel on who these scum are and where to direct the authorities or whoever wants too know I'll update my review. Until then stay far away unless you're gathering evidence to use against them. Also could be connected with gamerlabs.com from Aukland New Zealand. We will keep digging and find out who these scumbags are
Love this site! Especially for some live craps hard to come by! Also love the daily promotion buys can always catch some good value on deals!
You can only redeem once per 24 hours so you effectively can’t just “get your money back” and then continue to play. They also do not tell you this prior to withdrawing.
As are all social casinos it is EXTREMELY anti consumer and they don’t care about the customers only the money. Truly awful predatory rule and I will not be back.
They also suggested I leave a review to get free funds to play with in their support email so they seem to be trying to artificially boost reviews. 0/10 hope they get shut down.
Great casino! I love the promotions for SC and even though they don't have live support, they get back to you almost immediately via email. I also like that you can redeem prizes quickly and efficiently.
Fastest redemption I've seen in the sweeps space. Cashed out $1125 on venmo and within 30 mins it was in my venmo account
never seen this with any other sweeps casino before
I absolutely LOVE Gains Casino. I have only been playing there for about 2 months, and I've won more times than I can remember. Redemptions are fast. In my account within 10 mins or less. Gains, is Stakes biggest competition in my opinion. This casino is LEGIT. Two thumbs up!!
Changing my review to 1 star. This place is a scam. They paid me for the first review I made and now updating it to 1 star after playing. Their origins blackjack is rigged. Dealer is set to keep getting 20s and 21s. Stay away.
I am actually really loving Gains casino. I deposited for the first time, great first time welcome packages and got a cash out and got it approved and in my account same day. Check them out you won’t regret it!!
Great customer service, very quick response and withdrawal time! 10/10 recommend!
I just started playing at gains.com and so far it's been very good. Nice welcome deposit bonus contributed to a nice cash out. Redemption process was only a half hour. I am looking forward to the next time I have an opportunity to play at gains.com. There is a daily login bonus + other promotions. Gains originals games are on point. I had success here, and you likely will too; but just a reminder to always be careful, this is gambling at an online casino with real risk involved. Always play for fun too!
I've been playing on Gains for a while now and have never had an issue! One of the best things about them is how quickly your money hits your account after withdrawing!! Of course, they have a GREAT selection of games and their customer service is very great as well! I'll definitely continue to play there and would highly recommend!!
Won 100$ within first 30 mins was able to get it approved and withdrawn within mins
Very smooth interface and platform. Easy depositing , very fair and smooth gaming , exceptional response time w customer service. Highly recommend , no flaws whatsoever.
I love gains! I play/have played a lot of different sites. They have great customer service and very fast redemptions and verification. Excellent website to play on.
Absolute SCAM! I created an account, verified KYC and referred my wife. I then made a purchase of $20 for $40, and my wife also bought in at $10 for $25, which gave me a total of 65.00 with the referral bonus.
I won, and tried to redeem $150. Then they banned me, for violating their TOS on multi accounts. I only have one account! They don’t give a shit. You’re banned, bye bye.
I honestly think they banned me so they could return my $20 buy in instead of the $150 they owe me. Returning my $20 took way too long.
Stay away from this one.
I have been playing on a few of the social sites but gains is the one that stands out when it comes to game selection and coin deals, their support team is great as well and their redemptions are quick and easy
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