Great branch of Gails: well run with friendly staff and led by a fantastic manager, Gent, who was kind and generous when I was confused.
Company replied
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See what reviewers are saying
The staff are very friendly and helpful. The atmosphere is very pleasant and feels relaxed. I love the way the different types of food available are displayed so it’s easy to see and not so easy to m... See more
Company replied
The most friendliest team to be served by! I asked them today how do they stay so happy and positive and blond hair lady said ‘You set up your mind to have a great day no matter what and perhaps it wi... See more
Company replied
Highly recommend this place. Have recently visited 4 times so far. All the food ordered was tasty and fresh. The staff is extremely polite. Will def come back again. Keep it up.
Company replied
Company details
Written by the company
Dedicated to the craft of baking. Available to buy in-bakery, online at https://order.gailsbread.co.uk and on Waitrose, Ocado, Deliveroo, Gorillas and Amazon Fresh.
Contact info
2-3 Cowcross Street, EC1M 6DR, London, United Kingdom
- 2038489718
4.1
Great
6 reviews
Replied to 57% of negative reviews
Typically replies within 24 hours
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Brilliant manager
Great branch of Gails: well run with friendly staff and led by a fantastic manager, Gent, who was kind and generous when I was confused.
18 September 2025
Unprompted review
Reply from GAIL's Bakery - Cowcross Street
Hello there, thank you for the positive feedback, the team will be thrilled. We are happy to hear you had a great experience and hope to see you again soon.
The most friendliest team to be served…
The most friendliest team to be served by! I asked them today how do they stay so happy and positive and blond hair lady said ‘You set up your mind to have a great day no matter what and perhaps it will happen! :) love the products and the team making my day after day!
13 May 2024
Unprompted review
Reply from GAIL's Bakery - Cowcross Street
Hi Izabela, thank you for sharing your feedback. We are glad to hear that you enjoy visiting our Cowcross Street bakery, and we have made sure to share your note internally, so the team can be widely congratulated. We look forward to keep seeing you at GAIL's.
The staff are very friendly
The staff are very friendly and helpful. The atmosphere is very pleasant and feels relaxed. I love the way the different types of food available are displayed so it’s easy to see and not so easy to make a choice 🤣
A great experience and will definitely visit again soon!
11 May 2024
Unprompted review
Reply from GAIL's Bakery - Cowcross Street
Hi Caroline, thank you for sharing your positive feedback. We are glad you enjoy visiting our bakery, and we will make sure your note reaches the team, along with our congratulations.
Highly recommend this place
Highly recommend this place. Have recently visited 4 times so far. All the food ordered was tasty and fresh. The staff is extremely polite. Will def come back again. Keep it up.
16 November 2023
Unprompted review
Reply from GAIL's Bakery - Cowcross Street
Hi Sylvie, thank you for the lovely feedback! We look forward to welcoming you back to the bakery again soon.
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