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Rated 1 out of 5 stars

Sent my phone last week, recorded delivery. It was delivered and signed for on Thursday at 10:12am. Still not had any confirmation that my phone has been received or being processed. Have sent an emai... See more

Company replied

Rated 1 out of 5 stars

Sent phone through they received on Wednesday even sending email to confirm. Friday came and went no money no emails. Sent email after 24hrs not including weekend still no email about phone. Wouldn... See more

Rated 5 out of 5 stars

Can't complain a lot any part of it. Sent my phone special delivery on Tuesday, it arrived at gadget panda on Wednesday - got an email from then confirming receipt. By Friday, the money had been s... See more

Rated 4 out of 5 stars

Fair price given for old iPod. Issues initially with money going into Paypal account but possibly due to timing as sent item just a few days before Christmas. On bringing this to company attention thi... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Sell your handheld gadgets online with Gadget Panda for a fast and friendly service. Payment by bank transfer, cheque or PayPal 48 hours after your gadget arrives.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

251 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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2.7

All reviews

(251)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best price and hassle free

I got an excellent price for my 2 year old Galaxy SII, twice as much as the other more famous site were offering. The process is easy, with a clear web site, clear instructions and prompt communications from them. They really did pay up in full within 2 days of receiving the phone. Had to pay for postage myself, but the better price they paid more than covered it. Would not hesitate to use them again.

22 December 2013
Unprompted review
Rated 5 out of 5 stars

Great!

I had never heard of Gadget Panda before as I had always used the more well known recycling companies. However, a friend told me to shop around first and came across this website. The price they offered me was far better than other companies and the process was quick and simple to follow. I received a confirmation my order had been received and the money was in my bank account, within 24 hours. Great service and will definitely be using them again in the future!

20 December 2013
Unprompted review
Rated 5 out of 5 stars

Great fast service paying quickly and in full

Gadget panda offered the most money - and their service was great. I got an email confirming that they would pay what they quoted and I received the cash the following day in my bank account. I have used other companies in the past and they have deducted amounts for scratches. I def recommend gadget panda if you want to get what you have been quoted!

10 December 2013
Unprompted review
Rated 5 out of 5 stars

good and easy service !

After shopping around to sell my iPod I got the best offer from gadget panda, I sent it to them but thought I would get a revised offer however I was given the full amount within 24 of sending my item !! Good job

6 December 2013
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

Well it does what it says it's going to do for the best price that I could find on the web. Quick and easy. The only thing that could be done to improve the service is free postage.

1 December 2013
Unprompted review
Rated 5 out of 5 stars

First class service ...with only a little hiccup.

The only think I found a little disconcerting was when I received an email saying they hoped I hadn't spent all my money yet, five days before the cheque arrived.
Probably an automated email, & not a problem if like most people you chose bank transfer or Paypal.

29 November 2013
Unprompted review
Rated 5 out of 5 stars

Quick, efficient & gave me the best price

I was unsure when looking at the comparative prices given Gadget Panda was by far the best offer to recycle my phone. I am normally wary of so many good reviews, but they are justified in this case. Easy form to complete, timely emails confirming status and paid very quickly into my PayPal.
Couldn't be happier. Thanks!!

20 November 2013
Unprompted review
Rated 5 out of 5 stars

Excellent in every respect

I could not be more impressed with the service that I received. The amount quoted was the highest that I could find, the directions & terms were clear and having sent my phone on a Monday, payment arrived into my account on Thursday morning of the same week. I would happily use Gadget Panda again.

19 November 2013
Unprompted review
Rated 5 out of 5 stars

Superb Service!

Used gadgetpanda for the first time recently to sell an i-Pad and i-Pod Nano and i'm really impressed with their service.

I was sceptical at the outset thinking that i wouldn't get the price offered but no such worries! After sending off the two gadgets, i received the full sale price for each item within 48 hours straight into my bank account. Excellent!

I wouldn't hesitate to recommend this site and it will definitely be my first choice to use in future when selling further gadgets.

Thank you gadgetpanda!

Alan.

18 November 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

Very easy process, acknowledged phone when received and very quick payment by bacs. Great Service!

18 November 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

A very quick and efficient service, completed in less than a week. Wish I had sold my games to them as well as the company I sent them to seems to have lost them!

15 November 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic Price, Fantastic Service, Extremely Fast & Easy.....

Gadget Panda were brilliant- it's the first time I have recycled one of my mobile phones and was very nervous about it, given some of the reviews of other companies out there, but I needn't of worried, they gave me a good price and thier service couldn't have been better. I recived confirmation email within 24 hours of them recieving it and another 24 hours later to confirm that they were putting my details forward for payment- No problems, no quibble over the original price qouted- absoluteley excellent, would recommend to anyone!!

15 November 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant Service, Brilliant Price!

I found Gadget Panda on a comparison website for companies who purchase old/new gadgets from people and what amazed me the most was the price from Gadget Panda - it was a lot more than what I was expecting and a lot more than what the other companies were offering.

The whole service from start to finish was very professional and very easy to use. There is very clear instructions on the website on what to do aswell as a freepost option to post your gadget. E-mails sent throughout the process made it easy to keep track of what was happening.

I would recommend Gadget Panda to everyone who is looking to sell their old gadgets who want a very good price and excellent service - there is no one better!

1 November 2013
Unprompted review
Rated 5 out of 5 stars

Best place to swop your gadget for cash!

Dealing with the Gadget Panda team for the second time now, I must admit it is still my first choice if I like to get rid of an old gadget and swop it for cash. I experienced a very good service paired with great customer care. If you need cash or just want to sell your gadgets - GadgetPanda.co.uk is THE place to go!

26 October 2013
Unprompted review
Rated 1 out of 5 stars

in my opinion mixed up gadgets

sent my iphone 4 to this company, received an email 3 days later addressed to someone else saying it was faulty. it was not faulty when i sent it off however what concerns me more is the email they sent addressed to someone else
i belive this company got the gadgets mixed up. of course they are denying it and i have no proof other than my iphone 4 was working fine when i sent it in and the fact the email was not addressed to me. i did not keep the serial number of my phone and as i was using it 2 days prior to sending it and did not encounter any faults i dont understand why all of a sudden i receive an email not addressed to me and a phone which is faulty is now being returned.
Human error could of got the phones mixed up as well as the emails. as a result i won't be using them again

22 October 2013
Unprompted review
Gadget Panda logo

Reply from Gadget Panda

An honest mistake was made in entering the wrong name in the email addressed to you, to inform you that your phone has a fault. We apologised for this. There was no gadget mix-up. We have a proven system that we have used for years and all gadgets we receive are individually removed from their packaging. Also, the person who's name we mistakenly used in your email was the owner of a water damaged iPod that was also being returned and not an iPhone. We provided you with evidence of this which further supports that no gadget mix-up occurred.

I am surprised that you have so quickly left this review accusing us of mixing up gadgets. You have not yet received back your faulty phone (which we are returning at no charge to you) to verify that it is indeed your handset.

Please let me know should you require any further information.

Rated 5 out of 5 stars

Perfect!

First time using Gadget Panda and would have no hesitation using them again.

Not only did they offer me one of the highest amounts for my Galaxy S4 (went with them instead on the highest based on the feedback on here), the service was fantastic.

Kept me updated via email every step of the way, no hassle getting what was offered and the money was paid in very quickly.

Many thanks!

18 October 2013
Unprompted review
Rated 5 out of 5 stars

Best recycling company I have used...

Was sceptical at first as Gadget Panda may not be the most well know company but the service was second to none. The full amount of £190 was paid into my account 2 days after they received my iPhone 4s 32gb. Would not hesitate to use again.

16 October 2013
Unprompted review

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