Gabrialla Reviews 

59
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I asked for the owner Lev Tripolsky to email me back (never got a respond) and instead Nick Silny sent me an email, I was told they would refund me in a few days if my order didnt show up but they nev... See more

Rated 1 out of 5 stars

I'm simply disappointed with shipping. I've been sent three emails at this point to write a review on my maternity belt, and I still don't have it, it's been 3 weeks since I ordered and according to "... See more

Company replied

Rated 2 out of 5 stars

I ordered a maternity belt on Monday and paid extra to have the item shipped via priority mail. The next day I received notification that the item was packed and ready but to be shipped out with a tra... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered light support pregnancy belly band for my sister. Trust me, I have seen her being super comfortable during her final trimester. The belt is extremely light weight and made with good quali... See more

Company details

  1. Medical Supply Store

Written by the company

Designed for All Women's Needs: Elegant and Medically Correct. A woman's lifestyle is made from many adventures and life's events. For these she will need support and help through her life's stages. That's where the dilemma starts. Finding the good product has too many times been requiring a compromise between a medically correct but not elegant looking product and a cool looking product that does not really do the job. The result would be that you cannot pursue a fully effective treatment and feel good at the same time.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(59)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used for running

Used for running - and really supported my back during pregnancy. Highly recommended. Very comfortable.

5 March 2021
Unprompted review
Gabrialla logo

Reply from Gabrialla

Sonia, thank you very much for your feedback.

Rated 5 out of 5 stars

My daughter has entered her 3rd…

My daughter has entered her 3rd trimester and as a dancer her whole life, her thin frame has made it very painful for her to carry. She said that she felt instant relief once she put this belt on. It’s amazing how being relieved of the stress of body pain can change your whole experience. Thank you!

3 March 2021
Gabrialla logo

Reply from Gabrialla

Erin, thank you very much for your review.

Rated 5 out of 5 stars

Best Post-Masectomy Compression Arm Sleeve in the market!

This Post-Mastectomy Compression Arm Sleeve is great! I bought it for my mom, and i have purchased some other brand sleeves before but all of them where just weak and they would feel pretty uncomfortable. Not the case with these sleeves by Gabrialla. Its price on Amazon Mexico is ridiculously high ,I am glad i was able to get it from Gabrialla's official website. Excellent product! :)

24 February 2021
Gabrialla logo

Reply from Gabrialla

Mike, thank you very much for sharing your feedback.

Rated 5 out of 5 stars

Great support

This has been a lifesaver! I am pregnant bought it when I was 20 weeks along because I was having hip and sciatic nerve pain. This support belt has been a huge help to me during my pregnancy. This belt has changed my life. I’m pregnant now and I use it going on walks. I liked the adjustable straps on the sides to get it as tight as you would want and feel real secure. This belt has changed my life.

23 February 2021
Unprompted review
Rated 5 out of 5 stars

This is my 3rd pregnancy and at 15…

This is my 3rd pregnancy and at 15 weeks I was already feeling heaviness and discomfort in my belly. My physio recommended the Gabrialla belt and I am very pleased with it so far (I'm now 18 weeks). I have worn it on several long hikes and have been very comfortable and supported, with no heaviness or pain. I'm really pleased.

12 January 2021
Rated 1 out of 5 stars

Poor shipping services

I'm simply disappointed with shipping. I've been sent three emails at this point to write a review on my maternity belt, and I still don't have it, it's been 3 weeks since I ordered and according to "priority shipping" details it's barely made it half way to me. I'm pregnant with twins and would have appreciated a better delivery situation given my current circumstances, I really need this belt.

4 December 2020
Gabrialla logo

Reply from Gabrialla

Hello Teresa,
On behalf of Gabrialla Team we Thank you for choosing Gabrialla maternity belt and Sincerely apologize for the inconvenience this situation with the delayed shipment have caused.
We understand that 3 weeks is a long time to wait for the order and we fully share your emotions. We've checked the status with USPS, asked to give explanations about the delay and to send the parcel asap.
It looks like because of COVID19 and upcoming holidays USPS is overloaded with the shipments, which of course doesn't make it easier for you, just gives an idea why it takes that long. Unforuntely, we don't have any influence on USPS and hope, that they'll do their job and deliver the belt within the next days.
We will have our hand on this situation and try to make our best to solve it.
Gabrialla team wishes you all the best! Please let us know if we can be more helpful.

Have a wonderful day.
Gabrialla Team

Rated 1 out of 5 stars

Already has holes in it

Already has holes in it. Only had them for two days. Not impressed!

26 November 2020
Gabrialla logo

Reply from Gabrialla

Hello Ammi,
On behalf of Gabrialla team we apologize for the experience you have with the maternity pantyhose. As we discussed with you via email there could be different reasons for the holes to appear after 2 days of wearing the pantyhose, not excluding the manufacturing mistake.
We would be happy to send another pair or refund it as soon as we receive the item, examine it and confirm it is manufacturing mistake. We would appreciate, if you send it to us, so that we can proceed.
Thank you!
Have a great day!
Gabrialla Team

Rated 1 out of 5 stars

Very unhappy with the fit

Very unhappy with the fit. Im a size medium regularly and I ordered a medium. The panty wouldn't go up my thighs! There isn't enough elasticity in it. Extremely disappointed.

26 October 2020
Gabrialla logo

Reply from Gabrialla

Hello Matilda. We are very sorry you are not happy with our product. Please note that all Gabrialla products have size charts in their descriptions and it is crucial to measure properly, because these are medical support products and the sizes are different from standard clothes size. Even though you usually wear medium, it will most likely not be adequate for our size charts, so please make sure you measure before ordering. Also, we always advise our customers to order the larger size if they are in between 2 sizes.
We really appreciate your business and hope to keep you as a valued customer.
Thank you
Team Gabrialla

Rated 5 out of 5 stars

I ordered gabrialla maternity belt for…

I ordered gabrialla maternity belt for my wife and i am really happy with my purchase for couple of reasons...1. I ordered a large size and it seemed a little too big for my wife, i reached out to customer service and they offered me replacement at no cost.2. My wife liked the comfort and quality of belt.I do recommended gabrialla maternity products!

14 September 2020
Unprompted review
Gabrialla logo

Reply from Gabrialla

Nick, thank you very much for your review.

Rated 5 out of 5 stars

Great Service & Good Quality Products

I ordered a maternity belt from Gabrialla, which came on time and the product was exactly as what they described it to be. It was very easy to order from the website and I plan to order again in the near future. Thanks for providing such a great service and good quality products!

13 September 2020
Unprompted review
Gabrialla logo

Reply from Gabrialla

Michelle, thank you very much for your feedback! We are glad you like our product.

Rated 2 out of 5 stars

Unresponsive customer support

I ordered a maternity belt on Monday and paid extra to have the item shipped via priority mail. The next day I received notification that the item was packed and ready but to be shipped out with a tracking number. Unfortunately when I checked later, the tracking number and label had been cancelled. I reached out to Gabriella customer support for an answer as to why it was cancelled. Four days later I still have no answer and the product has yet to arrive.

11 September 2020
Unprompted review
Gabrialla logo

Reply from Gabrialla

Hello, JH. We deeply apologize for the inconvenience you have experienced with our customer support. This is not typical of us and we can assure you it will not happen again. Due to the Covid-19 situation, we are very short-staffed and also experiencing delays with our shipping carriers. Please email us at gabrialla@itamed.com with all questions or concerns you may have. We will be happy to help. Thank you for your understanding and for choosing Gabrialla.

Rated 2 out of 5 stars

The product was fine

The product was fine, but my experience with trying to cancel an order (mins after I had ordered it) request a refund was terrible. None of my emails or messages got a response from customer service. I didn't get the refund until I disputed the charge with my bank.

10 September 2020
Unprompted review
Gabrialla logo

Reply from Gabrialla

Amanda, we deeply apologize for the experience you had with our customer service team. This is not typical of us and can assure you it wouldn't happen again. I've shared your experience within our customer satisfaction process to be sure we don't make this mistake again.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look