There is a reason that this company gets such poor scores. I purchased elbow pads from this company that was incorrect size. I was told by customer service agent Paige B. That because they is a clause... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Protects you from serious hip injury with generous padding, and the chamois guarantees all day riding comfort. Love the side/leg pockets for bars or other small items. Great leg & hip grippy material... See more
This is the most comfortable protective gear I've ever worn. My pads are barely noticeable under my riding jersey/pants. I've taken a few hard spills and thankfully was able to get back up and continu... See more
Company replied
What makes this company so good is that they are constantly thinking on how to improve their products. More comfort, more protection, better style, etc... I've spoken with their technical department s... See more
Company details
Written by the company
G-Form, known for their revolutionary SmartFlex technology, manufactures and sells protective gear for sports such as soccer, baseball, and bike. G-Form takes pride in knowing they are protecting talented athletes.
Contact info
139 Point Street, 02903, Providence, United States
- 4012505555
- customerservice@g-form.com
- g-form.com
3.8
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Now i'm set w/G-Form elbow & knee pads
Now i'm set w/G-Form elbow & knee pads. Being that i just shiifted from flats to clip-in i expect your pads will come in handy! 😆
Thank y'alloo
27 August 2024
Quality products
Easy ordering process and our order arrived on time. MTB knee and elbow pads work well.
27 August 2024
Absolutely terrible customer service!
Absolutely terrible customer service!! AVOID G-Form!!! I ordered a pair of elbow pads and finally got my package. To my dissapointment I only received one elbow pads. I contacted customer service and they told us not their problem contact Amazon....Wow!!! What a joke. They honestly couldn't be less helpful!! AVOID AVOID AVOID AVOID!!!!
22 October 2024
Unprompted review
The sweatshirt is already falling…
The sweatshirt is already falling apart. Seams are coming loose.
16 August 2024
Product ripped and ruined within first…
Product ripped and ruined within first week. Low quality…
19 August 2024
Returns are difficult and very slow!
The product seems like very nice quality but the sizing between 2 different lines was drastically different. I ended up returning everything. Returns are difficult and very slow.
13 August 2024
ordering was easy and had to return…
ordering was easy and had to return some stuff also and they were great about it
15 August 2024
Great for low profile pads but not as…
Great for low profile pads but not as good as previous version. Seems like a different stretch fabric and decals peeled off right away.
13 August 2024
Comfortable protective gear.
Love the G-Form protective gear. They are light, comfortable, and have good coverage. The order directly from G-Form took far too long with the delivery, so the review would have received a 5 star if it hadn’t been for that.
8 August 2024
The shipping was very quick and the…
The shipping was very quick and the sizing of the knee/shin guards were perfect and comfortable.
5 August 2024
Awful company
Awful company. Misleading product that’s low quality. And they’ve got the nerve to have a pathetic return policy. Do not buy. It’s a sham.
31 July 2024
best impact protection available and…
best impact protection available and super fast shipping, great communication,,, No comparison
2 August 2024
Issues with delivery
Issues with system miss entering our address. We tried to order two separate times and the issue was not resolved. Customer service did refund the amount but we were very disappointed that our son's elbow and knee pads never arrived. Will not be making a purchase from G-form again.
2 August 2024
Great our son uses them for BMX racing…
Great our son uses them for BMX racing and they hold true the name, if could submit pictures I have of him racing in his gear that we have purchased.
25 July 2024
better and faster communication...but i…
better and faster communication...but i did appreciate my problem being resolved as soon as possible
24 July 2024
I like what I have received but the leg…
I like what I have received but the leg piece ripped.
23 July 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.