Fyntura Reviews 

343
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's attentiveness, professionalism, and helpfulness in resolving issues. Many people appreciate the quick response times and efficient service, noting that representatives are prompt, courteous, and dedicated to ensuring a smooth experience. Reviewers often mention feeling valued and well-supported, with staff going above and beyond to assist them. However, some customers also noted concerns regarding their service, with a few experiencing account suspensions or reviews without clear explanations. A few other people also felt that trading issues, such as unexpected trades or problems with specific strategies, led to disappointment.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting prompt, professional, and helpful... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional service.... See more

Service

People report ambiguous experiences with service, with some customers praising the quick and efficient... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and helpful... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reporting quick deposits and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been mostly demo trading with MT4. I am very impressed with the low spreads and fast execution, ideal for my scalping strategy on Gold. The real proof of the broker's quality however will be... See more

Rated 5 out of 5 stars

I just wanted to drop by and say thank you for being such an amazing broker. I’m truly grateful to be trading with such a great team, and I hope you’ll always be around.

Rated 5 out of 5 stars

Spreads are super thin for scalping and they payout within 24hrs,i noticed some slippage during volatile moves but this is negligible since I'm on smaller timeframes, Overall this is one of the best b... See more

Rated 5 out of 5 stars

New to trading and was nervous trying to navigate the platform. The CSR was attentive and knew how to handle my issue. Michael, you saved me and I am grateful.


Company details

  1. Finance Broker

Written by the company

We are a deep liquidity Broker, offering a variety of CFDs at low cost to traders.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(343)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good trading platform, easy to use

Good platform that is easy and straightforward to use. Platform also has excellent support that are both knowledgeable and quick to help with any issues, special thanks to support agent Jason Miller for help with a pro account issue.

3 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Stefan,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Greg was helpful and awesome

Greg was helpful and awesome. He provided helpful information as needful, and my questions were answered. Keep up great service Fyntura. Thanks Greg(Fyntura).

3 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Simeon,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Hi the company is very user friendly…

Hi the company is very user friendly and Jason is very patient will recommend it to others Keep up the good work !

2 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Jerry,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 3 out of 5 stars

Help with my bonus!

I don’t know how, but I totally forgot about the bonus offer! When I reached out via chat, Teresa W. was able to help me. I was off by a few cents, I guess the fee’s and she was able to get me all set up! I’ve only been trading live with them for a few days, but it’s been a good experience so far!

6-20-24 I had to downgrade to 3 stars. I still enjoyed the customer service however my trading account has been at a pause-I have not been able to take trades as of a week now, there is no trading tab. Also, I've had a few trades not take profit as it should. I decided to just withdraw my funds. It was pretty simple and no issues with the process.

30 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 4 out of 5 stars

Teresa williams was the support chat…

Teresa williams was the support chat representative helping me to delete some old blown accounts on demo account and she provided swift and excellent service. Much appreciated. you usually only see this kind of service on live accounts not demo.

1 May 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Matthew,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Fast Customer Service

I had a good experience with Fyntura. They added a bonus to my deposit which was very helpful. Greg Weaver was fast and ready to help with anything. Give them a try!!

29 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Jacques,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Great customer service so far.

30 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Jennie,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Support was phenomenal as they helped…

Support was phenomenal as they helped me every step of the way. And im the type that hates asking because of waiting time, etc. This was very quick though! yes im in the US

30 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Daniel,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 4 out of 5 stars

Excellent support from Greg.

Excellent support from Greg.
great broker

7 March 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Anime,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Greg Weaver is THE MAN

Greg Weaver is THE MAN! Very patient with new people.
I could not have done this without him,
Dickson

29 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Dickson,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Nancy Hill you ROCK!!

Nancy Hill you ROCK!!! Thank you for your assistance!!! :-)

25 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Dear Anthony,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Greg is the best specialist so far that…

Greg is the best specialist so far that I dealt with on top of his game on top of his game on top of his game ☺️❤️🎉🥳

24 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience! Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

The service is very pleasant

The service is very pleasant. Quick response and good communication. Thanks to Nancy Hill for helping me out.

23 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Great Service, Awesome broker

Greg is always on top of his game. Customer service is A++ - I also have had multiple withdraws from Fyntura all of them with no problems at all. Looking forward to growing here

22 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Fast and quick solution with Nancy!

Fast and quick solution with Nancy!

22 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

I appreciate Mia Jones for being very…

I appreciate Mia Jones for being very helpful with me.

19 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

Great experience with FYNTURA

Great experience with FYNTURA
Very helpful if needed 🙂

11 March 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 5 out of 5 stars

A very polite person geat work.

18 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience!

Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.

We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

Rated 1 out of 5 stars

Horrible, stay away

They will play games with your money. Very difficult to get your funds released.
Isn't any MT4 on your phone, only on desktop

14 April 2024
Unprompted review
Rated 5 out of 5 stars

Service Compliment

Shout out to Teresa Williams for providing great customer service. In a time when it seem like things are constantly changing, getting great service and knowledgeable reps, go a long way!

16 April 2024
Unprompted review
Fyntura logo

Reply from Fyntura

Hi,

Thank you for taking the time to share your feedback with us. We're absolutely delighted to hear about your positive experience! Your satisfaction is our ultimate goal, and we're thrilled to have achieved it.
We're here for you every step of the way, so please feel free to reach out if you ever need assistance or have any further feedback to share.

Regards
Fyntura

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