Fyntura Reviews 

343
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's attentiveness, professionalism, and helpfulness in resolving issues. Many people appreciate the quick response times and efficient service, noting that representatives are prompt, courteous, and dedicated to ensuring a smooth experience. Reviewers often mention feeling valued and well-supported, with staff going above and beyond to assist them. However, some customers also noted concerns regarding their service, with a few experiencing account suspensions or reviews without clear explanations. A few other people also felt that trading issues, such as unexpected trades or problems with specific strategies, led to disappointment.

What people talk about most

Customer service

Users describe positive interactions with customer service, highlighting prompt, professional, and helpful... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising individuals for their exceptional service.... See more

Service

People report ambiguous experiences with service, with some customers praising the quick and efficient... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the quick and helpful... See more

Payment

Customers consistently note ambiguous experiences with payment, with some reporting quick deposits and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been mostly demo trading with MT4. I am very impressed with the low spreads and fast execution, ideal for my scalping strategy on Gold. The real proof of the broker's quality however will be... See more

Rated 5 out of 5 stars

I just wanted to drop by and say thank you for being such an amazing broker. I’m truly grateful to be trading with such a great team, and I hope you’ll always be around.

Rated 5 out of 5 stars

Spreads are super thin for scalping and they payout within 24hrs,i noticed some slippage during volatile moves but this is negligible since I'm on smaller timeframes, Overall this is one of the best b... See more

Rated 5 out of 5 stars

New to trading and was nervous trying to navigate the platform. The CSR was attentive and knew how to handle my issue. Michael, you saved me and I am grateful.


Company details

  1. Finance Broker

Written by the company

We are a deep liquidity Broker, offering a variety of CFDs at low cost to traders.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

343 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(343)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nate Cemento did a perfect job…

Nate Cemento did a perfect job addressing my concerns on the help desk when my 2k deposit didn't make it to my account. Money successfully made it. 100% legit broker, A+ customer service

26 August 2024
Unprompted review
Rated 1 out of 5 stars

My account is 1319179

My account is 1319179. Balance is 2913usdt. I have traded at Fytura about some months but suddendly They have blocked my account and do'nt pay my money. I have been watting my money since over one week. Plse give me money

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

They excel in providing customer service. They are quick to respond and they do every thing they can to accommodate your requests. Thanks Fytura for leading the way in this area.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service Experience with Amber Jones

I recently had the pleasure of interacting with Amber Jones, and I must say that my customer service experience was nothing short of exceptional. Amber's professionalism, attentiveness, and dedication truly set her apart as a standout representative of outstanding customer service.

From the moment I approached her with my inquiries, Amber greeted me warmly with a genuine willingness to assist. Her positive attitude and friendly demeanor immediately put me at ease, making me feel valued as a customer.

What impressed me the most about Amber was her deep knowledge of the services offered. She patiently listened to my questions and concerns, providing detailed explanations and offering valuable insights to help me make informed decisions.

Throughout our interaction, Amber demonstrated excellent communication skills, ensuring that I understood all the information provided and addressing any additional queries I had promptly and efficiently. Her patience and willingness to go the extra mile to ensure customer satisfaction were truly commendable.

In addition to her professionalism and expertise, Amber's enthusiasm and passion for her role were palpable. It was evident that she takes great pride in providing top-notch service to every customer, and her dedication to exceeding expectations did not go unnoticed.

Overall, my experience with Amber Jones was outstanding, and I left the interaction feeling extremely satisfied and grateful for the exceptional service she provided. She is a true asset to the customer service team, and I would highly recommend her to anyone seeking a positive and personalized customer service experience.

Thank you, Amber, for your outstanding service and for setting the bar high when it comes to delivering exceptional customer care.

P.S. there needs to be a mobile version for Fyntura.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Fyntura is great

Fyntura is great, their customer support via chat is great, fast and effective, for now I can say its the best broker I have traded with in a long time.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

"Manipulating Signals"

hey guys ,
have a question ,if anybody can help or dealing same issue with fyntura on past or Now.
Today i open a SHORT position ON GOLD/USD and put my SL at 2,445.00 , after news the signal reach to 2,444.15 (with fyntura spread to 2,444.30), was 4 lot position and i am talking about 3k , and they touch my SL and closed my position ,which the market came down and i can get 1:1.22 profit.
anybody has same issue with this guys? please reply I am so upset ,don't know if we can trust this broker.
I am waiting for their Response from this Morning.

16 July 2024
Unprompted review
Rated 5 out of 5 stars

GREAT BROKER

Great customer Service REPRESENTATIVE. Imade a msitake with my deposit and the agent quickly got it resolved in 10 minutes. Executions are fast and having MT4 in the USA is a blessing. Loving this Company !!!!

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Lost deposit

My bitcoin deposit to my account didn't show up when expected. Your agent found my missing deposit in no time and loaded my account right away! Thank you for your prompt service!

5 July 2024
Unprompted review

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