Fyneartbeauty Reviews 

105
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 85 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention the outstanding quality of the items and the beautifully designed packaging that feels genuinely luxurious during everyday use. Furthermore, buyers appreciate the incredibly fast support team, noting that staff members are always polite, attentive, and ready to assist with any questions. Some reviewers were not happy with specific products, describing unexpected skin irritations and shades that differed completely from the online advertisements. A few individuals also noted frustrations regarding delayed email responses and a complete lack of assistance from customer service when handling complaints.

What people talk about most

Product

Users describe positive interactions with product, frequently praising the luxurious packaging, affordable... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for rapid and helpful... See more

Quality

Reviewers mention positive feedback about quality, praising the amazing ingredients, unmatched standards, and... See more

Staff

Customers had positive experiences with staff, frequently highlighting the incredible support and quick... See more

Response time

Clients share positive opinions on response time, frequently highlighting the incredibly fast and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Super fast at getting back to you as a winner on a Wednesday they have told me my winnings should be with me by Friday so happy!! Myself and my daughter love Fyne and its all we use Fantastic products... See more

Rated 5 out of 5 stars

Absolutely gorgeous luxurious products, which are my go-too for any skin care and makeup products. I've even got friends and family to try, and they too are now 'hooked'. Would highly recommend, gi... See more

Rated 5 out of 5 stars

First time customer but fantastic customer service. I won a double up on the live stream and was dealt with super quick and professionally. Thanks Kelvin!

Rated 5 out of 5 stars

I’ve ordered so much from Fyne and not only is the quality amazing but whenever I’ve had to contact their customer service team, they always get back to me quickly and get everything sorted. 10/10 def... See more


4.6

Excellent

TrustScore 4.5 out of 5

105 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(105)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely obsessed with Fyne Beauty

Absolutely obsessed with Fyne Beauty, the quality is honestly top quality and every single product is amazing, I have filled my whole makeup drawers with Fyne Beautys makeup because each one is just that good. I was lucky enough to win a double up order through their TikTok live and they replied so quickly to get my prize sent out to me, the service was brilliant and I could not be happier. If you are looking for fantastic cosmetics you need Fyne Beauty, they never dissapoint.

28 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing brand

Absolutely amazing brand. Fast delivery and such lovely members within the company. Thier products are outstanding and the packaging design is so sleek and professional

30 September 2026
Unprompted review
Rated 5 out of 5 stars

I've been purchasing for over a year…

I've been purchasing for over a year and never had any problems with my orders or delivery. Brilliant value for money and fast delivery. Always engaging with customers and offering free gifts via competitions.
Really is high end make up / skin care for high street prices.
Oso Many Blessings

21 September 2026
Unprompted review
Rated 5 out of 5 stars

Kelvin 🤎

The Fyne team always making sure we are taken cared of and listen to our input!
Big up Kelvin for yesterdays live 🤎😊✨
Luke give him a raise 😂😉🤍

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Firstly I wanted to start with kelvin…

Firstly I wanted to start with kelvin and the staff are incredible . Now the products wow wow wow . They are outstanding. The highest of quality. They are packed with the most amazing ingredients and make my skin look amazing. The brow stroke pen is out of this work

25 August 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order after seeing the…

I placed an order after seeing the reviews all over TikTok. I have fallen in love with the concealer and the lip oil. I ordered six different products and one sadly came broken. I informed the customer service and Kelvin sorted the problem out within ten minutes. The products are just how they promote them. The quality is unmatched. I am so glad to have these in my makeup collection. It is giving high end but make it affordable.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

This is a one of kind company

This is a one of kind company, from each member of the Fyne team they deliver 1st class service to each and every customer, all products are exceptional high end at affordable prices, my skin has never looked so good, thank you Fyne team 🤎

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Kelvin is a credit to Fyne!

Kelvin is a top customer service colleague! He always answers my emails quickly and my queries are always dealt with to a high standard! I love the brand and have never had a bad experience. Thank you Fyne and especially Kelvin 🙂

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Fyne experience excellent

From your lives with Ava which I normally go on her lives as she is amazing your customer care is excellent you have a fantastic team I love all all your products which I have got everything just an amazing company

7 July 2026
Unprompted review
Rated 5 out of 5 stars

I had heard so many good things about…

I had heard so many good things about fyne for a while, my sister and friend use the flawless medium coverage foundation and their makeup always looks amazing especially in direct sunlight, so I went onto their TikTok live and purchased 4 items on the summer sale. I was entered into a TikTok live giveaway which I won and now I’m even more excited for my items to come 🥰 thank you so much to the fyne team 🤎 the team were also lovely on both the live and email with quick correspondence 🫶🏽🫶🏽

2 July 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Amazing customer service!

I had a small issue with my order due to an error on the website, but the customer service team handled it brilliantly. They responded quickly, took full responsibility for the mistake, apologised sincerely, and immediately offered a solution.

Rather than making excuses, they gave me the choice of an express replacement or a partial refund, which I really appreciated. It's refreshing to deal with a company that genuinely values its customers and goes above and beyond to make things right.

A special thank you to Kelvin for the professional, friendly, and helpful service throughout. Mistakes can happen, but it's how a company responds that really matters and they absolutely exceeded my expectations.

I wouldn't hesitate to order from them again and highly recommend them to anyone looking for a company that truly cares about customer satisfaction, they beat many ( main/ luxury) brands by far…

1 July 2026
Unprompted review

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