Fyndiq - Där fynd blir till! Reviews 

94,869
TrustScore 3 out of 5

2.9

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Rated 2 out of 5 stars

Well, the quality is as expected, but horrible, but definitely not good. However, when I placed my order it said that my products were in stock and would be delivered July 1st, however I didn't rece... See more

Company replied

Rated 4 out of 5 stars

Frequent bargains are what makes them shine. Who will refuse to benefit from cheaper prices, in one of the most expensive cities in Europe. It’s my perception but here in Stockholm, prices rock, not i... See more

Rated 3 out of 5 stars

Received the wrong product and yet when I try to contact their customer service the web form says they do not recognise the order number which is correct according to a mail they sent me. UPDATE: cha... See more

Company replied

Rated 3 out of 5 stars

The iPhone cover was bent and deformed and instead of offering a return of the item they suggested I wait a few days for it to get better again! Really ? That’s not going to protect my iPhone if it is... See more

Company details

  1. Cell Phone Accessory Store
  2. Beauty Products Wholesaler
  3. Discount Store
  4. Electronics Store
  5. Online Marketplace
  6. Variety Store

Written by the company

Fyndshopping är kul! För att det ska vara superlätt för dig att hitta Sveriges allra bästa fynd har Fyndiq samlat över en miljon fyndprodukter från hundratals butiker under ett och samma tak för dig att enkelt klicka hem.


Contact info

  • Endast huvudkontor: Ynglingagatan 16, 113 47, Stockholm, Sweden

  • fyndiq.se

2.9

Average

TrustScore 3 out of 5

95K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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2.9

All reviews

(94,869)

602 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor product quality and substandard customer service

The quality of the product was inferior Chinese junk. When I started asking about returning the product, the customer service asked for irrelevant additional information. When I submitted the additional information, I haven't heard from them since. Very frustrating and based on my own experience, I advise to stay away from this company.

4 August 2024
Unprompted review
Rated 1 out of 5 stars

Ordered sent May 22nd

Ordered sent May 22nd, Has not got any confirmation, when contacting Customer service, they send me tracking number, When tracking parcel it has been sent to a city at the other side of my country, Again contact with customer service, not able to change adress, and saying Case Closed!

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Wrong products, endless emails.

I orderer pink pants and got black. After long and very stupid email conversation everything is still open. Too many customservicepeople who don't read messages. I can't say anything good.

8 May 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible fake Chinese knock-off

Absolutely horrible! I had ordered a Paw Patrol product over a month ago that never showed. I then contacted Fyndiq that told me that oh yes, the product wasn't going to come and I got my lonely back. Fine. I then tried to order a similar product, that I couldn't track on their website, but all of the sudden was delivered in the morning, and then I opened the product and was absolutely shocked. The worst crap knock off off Paw Patrol in Chinese. Crap plastic, couldn't even put the pieces properly together, plays music in Chinese and all the characters look distorted. I won't ket my son play with this, it is probably full of bad chemicals, and can't build it anyways as the pieces don't fit properly together. I will never ever buy from them again, how can they get away with not informing very clearly that it's a fake product?! Product doesn't match the pictures on the website at all! So sad for my son who waited patiently.

16 May 2024
Unprompted review
Rated 1 out of 5 stars

Wrong products. Terrible customer service.

Note that Fyndiq was not the seller. It seems that it is a platform for other stores to sell their products. Just like Fruugo.

First, I got the wrong product. I ordered a Zojirushi thermo bottle. I got a generic Chinese one instead. Note that it also took like 2 weeks to ship.

I filled a claim and I was told that I was gonna get a refund, that was on May 3rd. I haven't got a thing yet, today is May 16th. I have checked my bank account.

They give the option to keep communication with them by answering their emails regarding your case. Well, you only get copy/pasted responses. Not an actual human understanding what you are writing and giving you a proper response.

After trying out sending another claim and telling them that I haven't received my refund, their answer is that the refund was issued on May 3rd... Not even a transaction number so I can verify with my bank.

This back and forth has been one of the most annoying experiences I have had with a customer service here in Sweden.

I can't recommend them.

18 April 2024
Unprompted review
Rated 3 out of 5 stars

Wrong product, problem fixed

Bought a toner that was supposed to be from Paula's Choice, a good and verified brand. Recieved some knock-off weird product.

Talked to customer service and got a full refund after some time and I didn’t have to return the product.

23 March 2024
Unprompted review
Rated 1 out of 5 stars

I purchased two "SoBuy Sidebord med…

I purchased two "SoBuy Sidebord med flaskeholde Slagterbænk Skænk Skab FSB56-F" for 1493 kr. However, upon assembling them, we discovered that the wine holders were poorly made. They have too much space, causing the bottles to fall down. Unfortunately, I cannot fix this issue myself due to the pre-made holes. Despite being offered a discount of 250 kr, it is clear that these items were designed incorrectly and do not meet our needs. If we had known about this beforehand, we would have chosen a proper wine holder instead. I expect to receive appropriate compensation for this inconvenience.

3 December 2023
Unprompted review
Rated 3 out of 5 stars

The iPhone cover was bent and deformed…

The iPhone cover was bent and deformed and instead of offering a return of the item they suggested I wait a few days for it to get better again! Really ? That’s not going to protect my iPhone if it is deformed so easily ! Fyndiq did not actually offer a return or replacement - instead they referred to a third party supplier who I have no contract with . This is against Swedish law - if you buy from fyndiq it is fyndiq who is always responsible.

27 February 2024
Unprompted review
Rated 1 out of 5 stars

Bought a bed canopy for my daughter’s…

Bought a bed canopy for my daughter’s bed. It was supposed to come with glow-in-the dark stars but when I got the product, the stars needed to be attached with tiny little square stickers that didn’t stick. All 100 stars basically fell off the canopy within a day or two. Worse even, 50% of the stars didn’t glow. I requested a better quality repkacement of both stars and stickers but was offered the same ones or 20% refund. I complained further that I couldn’t do much with the canopy without the appropriate stickers or glueing of the stars as well as stars that actually glowed. On top of this the communication was extremely tiresome with several emails from Fyndiq that seemed like they were mocking me. This was probably a consequence a communicating with the Chinese seller who was using an automatic translator. I asked for a full refund but the seller insisted on replacing with the same poor quality product. Would not recommend this webpage for any purchases.

22 February 2024
Unprompted review
Rated 1 out of 5 stars

False advertisement, bad quality, useless customer service

I purchased a Camelbak Eddy+ replacement valve for my child's water bottle from Fyndiq.

The advertisement didn't raise any red flags because it was using the original Camelbak product picture and Camelbak trademark in the title.

When I received the product it was a cheap counterfeit and completely different from the original valve, and it was not compatible with the actual Camelbak bottle.

Fyndiq customer service flogged me off and forwarded my complaint to the seller in China, even though I provided several pictures as evidence. The seller simply advised me to send the product back to China - not really feasible, on top of the fact that I don't think I should be responsible for the return cost of a counterfeit, low-quality prodcut.

The product didn't come in any sort of packaging either, and I doubt it would comply with any sort of safety/cleanliness standards applicable in the EU. Therefore, I would not let my child put this product in her mouth for several months.

Avoid Fyndiq at all costs.

29 January 2024
Unprompted review
Rated 1 out of 5 stars

Beställde en mobilladdare av fyndiq

Beställde en mobilladdare av fyndiq. Eftersom laddare inte blev levererad så kontaktade jag posten. Dessa (posten)meddelade att paket var levererat till adressen enligt paketen 46mil från där jag bodde. När jag kontaktade fyndiq och berättade att jag hade en orderbekräftele och allt var klart men att paketet trots mitt namn på ordern hade paketet skickats till fel adress tog det 24tim innan man hörde av sig . Då gjorde de det otroliga!! De rev min orderbekräftelse som att det var mitt fel, utan att be om ursäkt eller att skicka en ny laddare till rätt adress. När jag gick in på deras hemsida så hade de ökat priset på laddaren med 130kr om jag ville beställa laddaren igen. Osmakligt Fyndiq.

Ordered a mobile charger from fyndiq. Since the charger was not delivered, I contacted the post office. They (the post office) announced that the package had been delivered to the address according to the package, 46 miles from where I lived. When I contacted fyndiq and told them that I had an order confirmation and everything was ready, but that despite my name on the order, the package had been sent to the wrong address, it took 24 hours before they heard back. Then they did the incredible!! They tore up my order confirmation as if it was my fault, without apologizing or sending a new charger to the correct address. When I went to their website, they had increased the price of the charger by SEK 130 if I wanted to order the charger again. Distasteful Fyndiq.

6 December 2023
Unprompted review
Rated 1 out of 5 stars

Incorrect shipping dates…

I ordered a mask for an upcoming halloween party whereas it was supposed to arrive today on the 26th of october. Now i wouldn’t be here if that wasn’t an absolute straight up lie. I paid multiple hundred krona more than all the other identical products specifically because it would arrive on time (according to fyndiq). So what does this mean? Well it means that their shipping dates are misleading and incorrect, my item will not be here on time and most likely i’ll be forced to pay an invoice of the product before i even receive it when i’ll most likely just return it anyway. This site in my experience yet so far is a waste of money, time and effort.

26 October 2023
Unprompted review
Rated 1 out of 5 stars

Scam-like concept

Sold earphones that did not come. I paid for them. Pretended they had delivered. After asking for reviews I answered several times I did not get them. Sent my money back after a while - but I wanted the product I ordered. They wasted several weeks for me. Felt like a scam. They sell something they never will be able to deliver, they charge you and pretend they send it. If you do not keep complaining they will keep your money.

31 August 2023
Unprompted review
Rated 1 out of 5 stars

I ordered a watch but I didn’t get my…

I ordered a watch but I didn’t get my order yet!
Also I sent 10000 emails but no one answer me!!
And Svea sent me the invoice that I have to pay it But how do I pay for the order and I haven't received the order yet !?
You are an unprofessional store, and I feel that there is fraud and I will not accept this matter.
I want to cancel the order and you must contact Svea to solve the problem and get a full refund.
And if you don't refund the money, I will contact consumer protection.

4 August 2023
Unprompted review

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