FXCC Reviews 

223
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company, praising the overall quality of the services offered. Customers frequently mention the responsive support team, noting that live chat assistance is exceptionally quick, highly professional, and very helpful. Many users also appreciate the straightforward interface, stable trading platform, and smooth execution when handling everyday deposits and fast withdrawals. However, some reviewers were not happy with extra charges, noting that certain crypto withdrawals incurred a two percent fee. A few other people also felt that financial transaction times could sometimes take longer than expected, requiring extra patience during busy periods.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast withdrawals, quick order... See more

Payment

Reviewers highlight positive aspects of payment, noting that deposits and withdrawals are exceptionally fast,... See more

Customer service

Clients share positive opinions on customer service, highlighting that support agents are always available,... See more

Response time

Users describe satisfaction with response time, frequently highlighting fast support interactions and prompt... See more

User experience

Consumers find user experience to be positive, highlighting a smooth, professional, and easy-to-navigate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Xauusd spread is not good sometimes extra wider, crypto deposit instant and withdrawal delays with 2% extra, trade order execution accurate on exact price, sl inaccurate! Swap charges costly! If they... See more

Company replied

Rated 4 out of 5 stars

FXCC has great conditions except when we check the withdrawal fees. I need to perform my calculations, but 2% on top of USDT withdrawals does not sit right with me. I will decide whether to fund my... See more

Company replied

Rated 4 out of 5 stars

I was able to transfer funds directly from my bank account (visa enabled)to my trading account and immediately reflects onto my account. Though Withdrawals takes longer days(3). I haven't had any sec... See more

Company replied

Rated 4 out of 5 stars

I have been using fxcc since 2019, in my experience this broker is really giving approtunity to trade in thier platfom. Therefore, i am happy to be on of thier costomers.

Company replied


Company details

  1. Investment Service
  2. also in
  3. Finance Broker
  4. Non-Bank Financial Service
  5. Stock Broker

Written by the company

Founded in 2010, FXCC is one of the leading STP/ECN brokers, specialising in Foreign Exchange (Forex) and CFDs, delivering institutional level of service and cost-effective trading opportunities to retail clients who wish to trade across a wide range of products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

223 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(223)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality service.

I really like how this broker supports me with their educational resources.;-)

16 May 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear kincade,

We are grateful for your positive review of FXCC! It means a lot to us!

Our educational resources aim to develop the trading skills of beginners and seasoned traders alike.
We cover many topics like slippage, margin, execution, etc. Also, check out our Traders Corner Blog here: https://blog.fxcc.com/

If you have any questions, contact our client support.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

They pay out just fine

I had to withdraw my money as I needed a broker with lower spreads on crosses. Nothing wrong with FXCC, but I just had new requirements.

They paid out my money without issue. I'd use them again if my needs change.

15 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear James,

Thank you for sharing your experience with us.

Our team understands traders' needs and does its best to live up to their expectations. We strive to provide tight spreads on cross-pairs and other assets. Still, sometimes, factors such as increased volatility in the market or the release of crucial news make them widen.

Concerning the withdrawal process, we realize that traders need their money as fast as possible. Hence, we implemented a well-developed withdrawal mechanism, and we are happy to hear your money came in time.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

best broker

trust broker during 4 years

9 May 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear MEHRDAD BEIGI,

Thank you for this concise and laudable feedback!

It's of great delight for us to hear that you have been trading on our platform for such an extensive period.
We are committed to ensuring high quality trading environment to align with the traders' needs.

Feel free to contact our client support team if you have questions or unresolved issues. The team will do its best to help you as fast as possible.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

The educational Center this broker…

The educational Center this broker offers is really impactful. It is a beginner-investing broker which puts effort in the trading journey of novice traders to ensure MAXIMUM capacity output, this is one reason I can’t stop trading here.

9 May 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Jumari Iswahyudi,

Thank you for your positive feedback!

We're delighted to hear that you find our educational center impactful! At FXCC, we're committed to supporting traders at every stage of their journey, especially beginners. We understand the importance of providing comprehensive resources to ensure traders can reach their maximum potential.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

Some aspects of it

FXCC broker is enviable because of these aspects:
- Seamless order execution via STP mechanism;
- Availability of the platform for any kind of device and multi-terminal function;
- Zero deposit fee, tight spreads from 0 pips;
- Free of any charge access to advanced instruments.
I trade here and enjoy, actually. Min. depo was just $100 but I of course deposited more as I know that hundred bucks is a super basic sum, it's difficult to calculate position size with it and trade without big leverage drawn. And yeah, I guess leverage is too big. But some traders like it.

12 April 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Teonce Mcneil,

Thank you for highlighting these aspects of FXCC!

We're pleased to hear that you're enjoying your trading experience with us. Our seamless order execution through the STP mechanism is aimed at providing you with efficient trading and a smooth trading experience. We're also glad you appreciate our low deposit requirement, zero deposit fee, tight spreads, leverage, and range of instruments. These are all part of our commitment to providing a top-notch trading environment.

Thank you for choosing us as your trusted broker!

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Education for beginners

This broker really knows what novice traders need!
I'm talking about those traders who started trading quite recently. I was such a trader some time ago when I opened trading account with this company.
It's good that before I started trading on a real account, I opened demo and found educational center on this broker's website

I completely engaged in learning and began to study everything that is on the broker's website. As it turned out, I didn't know anything about trading at all.

Now I sometimes open real orders to test my skills.

29 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear ismael,

Thank you for taking the time to leave the comment.

We are glad that you found our educational section useful. At FXCC, we understand how important it is to have valuable information for trading. Therefore, we provide our customers with the most relevant learning materials.

We wish you only success in your trading.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Superb one

Just one of the most reputable mediators for traders! I don't even wanna say smth more, as the company neatly describes all info on the site. Execution, spreads, leverage, all are 👍=)

27 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Bodhi edwards,

We are grateful to you for sharing your opinion about our company!

It is essential for us that our customers value our reputation. We do everything to ensure that our customers' experience interacting with our services is impeccable.
In addition, we have tried to make our official website as informative as possible. And that's why we are glad we have provided you with all the information you were looking for on our official website.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

There is much written about the ECN XL…

There is much written about the ECN XL account they have crafted and its reputation as one of the best account types is well deserved. This had bringed me to FXCC in the first place.
Yesterday I registered an account on this platform and I was surprised that even a deposit bonus is available. It can be a great boost, especially for traders like me with limited funds.

25 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Corbin N,

Thank you for your positive feedback!

We're thrilled to hear that our ECN XL account and its reputation brought you to FXCC! We're also glad to hear that you found our deposit bonus to be a pleasant surprise. We aim to provide additional value to traders, especially those starting with limited funds.

If you have any questions or need assistance as you begin trading with us, please don't hesitate to reach out.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

I am satisfied with the quality of my…

I am satisfied with the quality of my order execution here.
All orders I opened here and in particular over the last few days were executed without slippage.

21 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Niram townsend,

We appreciate the time you took to leave your comment,

We are glad to know that the orders you submitted were executed in a fast and secure manner.
This aspect of order execution is critical to us. Therefore, we do our best to ensure that the execution time is as minimal as possible to avoid any slippage.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

I like smth baout them

They are quite interesting. I love their order execution and ecn xl acc which has rather tight spreads $0 trading commissions.
This brkoer looks appealing.

20 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear David Edwards,

Thank you for leaving feedback after trying out our services! We are pleased to receive such laudatory outlooks from customers!

Indeed, the ECN XL account provided on our platform can boast floating spreads from 0.0 pips, a high leverage size that can reach 1:500, the absence of trading commissions, and many other amenities that were deliberately implemented to ensure a pleasant trading environment for customers.

If you have any questions, feel free to reach out to customer support. Happy trading!

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Order execution

This broker for sure with perfect order execution.

20 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Jonathan,

Thank you for leaving the comment.

Making sure trading orders are processed in a timely manner is a key to success in trading. Therefore, we do our best to deliver the best possible speed for order execution. And we are constantly working on this factor as it is one of our core goals.

We wish you success in your trading endeavours.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Their order execution stuns me…

Their order execution stuns me positively.
I know which system they use to send order directly to the interbank market. And that is cool.
Yeah a small diversity in trading platforms is required.

11 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Ajeet Dewan,

Thank you for your honest review of our company!

We are sincerely glad that you are satisfied with the quality of order execution we provide. For us it really matters a lot.
Besides, we always listen to the recommendations and suggestions of our clients. And we are grateful for your recommendation!

Kind regards,
FXCC Team

Rated 4 out of 5 stars

Technical support

Trading conditions are comfortable for the trader, but it is frustrating that one trading account is available. There are five types of assets available for trading Forex, Cryptocurrency, Metals, Indices, and Energies.
I wolud like to praise the technical support for the fast speed of answers to my questions. Kepe up the good work!

12 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear damari Olson,

We appreciate your feedback about our company!

We are glad to hear that you are satisfied with the trading conditions provided by our company. We strive to create the best trading conditions for every trader! We are also glad that you appreciated our technical support! If you need any help, do not hesitate to contact us.

With respect,
The FXCC team

Rated 5 out of 5 stars

Commissions/spreads

These are the two advantages of this broker that determined my choice.
My FXCC account has no commissions and spreads from 0 pips.
If anyone knows where I can get more favorable trading conditions, please let me know
I am not just satisfied with these trading conditions, but I am sure that they are really favorable. Broker knows what I need as a client.

9 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Mshindi,

FXCC Team values a lot the time you spent to leave the comment. Thank you for that.

We do understand how essential spreads and commissions are for traders since they can affect overall trading performance. Therefore, we are committed to bringing the most attractive conditions to our customers.

We wish you all the best in your trading journey.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

Suitable for beginners

I can't say that I am completely satisfied with this broker. But I am sure that it is perfect for beginner traders.
This is what I think traders who just started trading and chose this broker may like:
- No minimum deposit limits. So start with any amount.
- 100% First Deposit Bonus. There is no need for explanations at all😎
- Trading conditions are balanced, which makes trading at the initial stage easier and more convenient.
- Broker provides some educational materials. Not very much, but enough to start with.

7 March 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Noah Allen,

Thank you for the time you allocated to share your experience. We value it a lot.

We understand how deposit limit can be a big constraint for new traders, so we eliminated the limit.
As for trading conditions, we strive to deliver the best possible in the industry to meet customers' demands.
Your point on the educational part is well-noted. We will continue working on it to meet the highest standards.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

I read that they have received an award…

I read that they have received an award for their ECN XL account,, and just wanted to drop a line that this is a well-deserved award! The terms are quite good 👍

18 January 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Cameron Symon,

Thanks for your praise!

We sincerely strive to ensure that our trading conditions only positively impact the trading quality. And participation in such competitions is a kind of independent evaluation.
Therefore, we are sincerely glad you appreciated our conditions and efforts so highly.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

in my humble opinion- simply one of the…

in my humble opinion- simply one of the best if not the best broker that i have dealt with- They honor everything they say they are going to do- great spreads for all types of traders- whether you are a scalper or a long term trader this is the broker for you-
Great job fxcc- and also kudos to Alexander-

24 January 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Rob ,

The FXCC team is extremely thankful to you for leaving this feedback after trying our services! We are thrilled to get such reviews from loyal customers.

Our team does its best to correspond to the needs of clients, providing quality trading conditions, tight spreads, and excellent customer service.
Feel free to reach out to us whenever you need help.

Kind regards,
FXCC Team

Rated 1 out of 5 stars

Do not follow their own withdrawal policy

Yesterday I tried to make a withdrawal to my crypto wallet and ran into troubles. Their withdrawal policy states "Withdrawal requests will be sent the same way the funds were received and up to the initial deposited amounts. Profits will be withdrawn using Bank Wire Transfer or a crypto wallet." I have funded my account from a crypto wallet ($10K) and a bank card ($10K). Based on the above withdrawal policy, I should be able to withdraw $10K to my crypto wallet and $10K to my card, then further withdrawals can be sent to either. I attempted to withdraw $10K to my crypto wallet as I needed the crypto funds urgently, and was told "as per our withdrawal policy all refunds must go to your card first, then to other methods." When I contacted costumer service and the financial team and told them this is not what their withdrawal policy states I was ignored and only told to confirm the withdrawal to my card. This is an obvious breach of their own displayed withdrawal policy and given they're lying about that, I no longer trust this broker about any thing and will be moving my funds elsewhere ASAP. I would suggest you avoid this broker!

23 January 2024
Unprompted review
FXCC logo

Reply from FXCC

Dear Shani,

Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and inconvenience you've encountered. We understand the importance of clarity and adherence to our withdrawal policies, and we regret any miscommunication or misunderstanding that occurred.

Your feedback is invaluable to us, and we are committed to addressing and rectifying the issues you've raised. Rest assured, we take our withdrawal policies seriously, and we are actively reviewing and updating our communication to ensure clarity and accuracy for all our clients.

Kind regards,
FXCC Team

Rated 4 out of 5 stars

FXCC is a really good choice

FXCC is a really good choice. I like it as a broker. They have been established over a decade ago, so it they're not going anywhere pretty easily. I like their no dealing desk approach too because they ensure that the trades are got executed with conterparties without taking the other side of the trade.

which is a huge thing if you really want to trust your broker. it establishes a transparent environment for trading with minimal interference from the broker.

it is also a very budget friendly platform, which is another great advantage for a lot of traders out there.

23 November 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear Zandile Mthem ,

We appreciate your thoughts and opinions about us.

As an ECN forex broker, FXCC has No Dealing Desk. Our business model is based on straight-through processing (STP) in an electronically configured network, and we refer to this as our ECN/STP FX trading model. An ECN/STP trading model is an environment where all our clients' orders are sent to various competitive and qualified financial institutions to be matched.

This constituent pool of respected institutions creates our pool of liquidity providers. This straightforward, straight-through processing eliminates the potential for any price or spread manipulations while ensuring no conflict of interest between FXCC as a broker and our clients.

Keep trading with us to continue benefiting from our advantageous execution model, increasing your chances in global financial markets.

Kind regards,
FXCC Team

Rated 5 out of 5 stars

Par excellence broker,the best there is

Raw spreads, zero commissions, fast withdrawals,high tech main area security,low latency on servers for fast execution of trades, 100% first deposit bonus... Of all the brokers i have used this is the only one i can give 5 stars.Broker of par excellence!

23 November 2023
Unprompted review
FXCC logo

Reply from FXCC

Dear by Washington Dokotela Moyo,

Thank you for your stellar review!

We're thrilled to be recognized as a par excellence broker. Offering raw spreads, zero commissions, fast withdrawals, state-of-the-art security, low-latency servers for rapid trade execution, and a 100% first deposit bonus is our commitment to providing a top-notch trading experience.

We're honored to have earned your five-star rating.

Kind regards,
FXCC Team

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