FuturartShop Reviews 

432
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Neither answer to my mail nor by phone more than two weeks late and still no news... M'y kid hasn't received its gift for his birthday... No way to cancel the order and ton get a refund online...... See more

Company replied

Rated 5 out of 5 stars

Very happy with service, ordered an item from Ireland as I couldn't get it in my own country or close by, arrived a bit late but at Christmas time everything is a little late.

Rated 5 out of 5 stars

This was the best experience! Top notch communication on tracking! My nephew is going to be very happy on Christmas! Thank you so much!

Rated 5 out of 5 stars

My little girl loved her toy! Shipping was pretty fast and lots of communication. Very satisfied!

Company details

  1. Toy Store

Written by the company

SODDISFATTI O RIMBORSATI! Se i nostri prodotti non vi soddisfano hai 14 giorni per renderli SPEDIZIONE GRATUITA! La spedizione è gratuita per ordini sopra i 69,99 € in Italia! A CASA TUA IN 24-48 Isole 72 ORE! Consegnamo in modo veloce e sicuro tramite Corriere Espresso GLS e saranno a casa tua normalmente entro 1-2 giorni lavorativi. Tutti gli ordini sono spediti gratis sopra 69,99€. Futurartshop consegna tramite corriere internazionale In tutto il Mondo - 191 paesi! A TUO SERVIZIO! Chiamaci al numero: +39 08118096066 o scrivici via Whatsapp a +39 0815708489 - Lun - Ven 9:00 - 13:00/15:30 - 19:00 Sab 9:00 - 13:00. Contattaci qui o scrivici un email a: support@futurartshop.com O usa il servizio Chat sul sito Saremo lieti di aiutarti e rispondere alle tue domande!


Contact info

3.6

Average

TrustScore 3.5 out of 5

432 reviews

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3.6

All reviews

(432)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Νοt satisfied at all!

Νοt satisfied at all!! My order came in 4 weeks time!! And i had to go to the post office to take it!!

8 December 2020
FuturartShop logo

Reply from FuturartShop

Dear customer, I have checked your order. Having purchased an economy service, the maximum delivery time was 10 December as indicated before confirming the order. Your package was delivered on December 4th

Rated 2 out of 5 stars

I have emailed twice about my order…

I have emailed twice about my order being damaged and no response! Please reply! I need a new doll that isn’t damaged or a refund!

15 November 2020
FuturartShop logo

Reply from FuturartShop

Hi, you have opened 3 reports, which we have replied to in 24 hours, check our reply in your emails

Rated 5 out of 5 stars

Chicco bello cradle

Quick and cheap delivery as other sites in italy were charging more for delivery than the price of the product.
Great product,couldn't get it anywhere else in europe

22 October 2020
Rated 5 out of 5 stars

Great job!!!

The item I ordered was the lowest price I could find any where. Fast delivery, step by step tracking and arrived on the day they said. Came from Italy to the US and only took 10 days!! What i really liked is they convert your money into what country you live in. Great job!!

1 October 2020
Unprompted review
Rated 5 out of 5 stars

Perfect!

Perfect!
On time and the products where in stock even do They are somekind of odd/collectors toys..(Atleast for a swede)
My son will be happy on his birthday!👍

16 July 2020
Unprompted review
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