Neither answer to my mail nor by phone more than two weeks late and still no news... M'y kid hasn't received its gift for his birthday... No way to cancel the order and ton get a refund online...... See more
Company replied
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Neither answer to my mail nor by phone more than two weeks late and still no news... M'y kid hasn't received its gift for his birthday... No way to cancel the order and ton get a refund online...... See more
Company replied
Very happy with service, ordered an item from Ireland as I couldn't get it in my own country or close by, arrived a bit late but at Christmas time everything is a little late.
This was the best experience! Top notch communication on tracking! My nephew is going to be very happy on Christmas! Thank you so much!
My little girl loved her toy! Shipping was pretty fast and lots of communication. Very satisfied!
SODDISFATTI O RIMBORSATI! Se i nostri prodotti non vi soddisfano hai 14 giorni per renderli SPEDIZIONE GRATUITA! La spedizione è gratuita per ordini sopra i 69,99 € in Italia! A CASA TUA IN 24-48 Isole 72 ORE! Consegnamo in modo veloce e sicuro tramite Corriere Espresso GLS e saranno a casa tua normalmente entro 1-2 giorni lavorativi. Tutti gli ordini sono spediti gratis sopra 69,99€. Futurartshop consegna tramite corriere internazionale In tutto il Mondo - 191 paesi! A TUO SERVIZIO! Chiamaci al numero: +39 08118096066 o scrivici via Whatsapp a +39 0815708489 - Lun - Ven 9:00 - 13:00/15:30 - 19:00 Sab 9:00 - 13:00. Contattaci qui o scrivici un email a: support@futurartshop.com O usa il servizio Chat sul sito Saremo lieti di aiutarti e rispondere alle tue domande!
Via Acate 24, 80124, Napoli, Italy
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Νοt satisfied at all!! My order came in 4 weeks time!! And i had to go to the post office to take it!!

Reply from FuturartShop
Fast delivery and detailed tracking throughout the process!
I just received ny package today. Thank you!
I have emailed twice about my order being damaged and no response! Please reply! I need a new doll that isn’t damaged or a refund!

Reply from FuturartShop
Quick and cheap delivery as other sites in italy were charging more for delivery than the price of the product.
Great product,couldn't get it anywhere else in europe
The item I ordered was the lowest price I could find any where. Fast delivery, step by step tracking and arrived on the day they said. Came from Italy to the US and only took 10 days!! What i really liked is they convert your money into what country you live in. Great job!!
Perfect!
On time and the products where in stock even do They are somekind of odd/collectors toys..(Atleast for a swede)
My son will be happy on his birthday!👍
They are professionals in their work
The products came exactly in their time
they are a little expensive but they are quite high quality
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