Banner for Fusion Academy

Fusion Academy Reviews 1,437

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and teachers for their excellence, attentiveness, and dedication to student success, often highlighting their ability to connect with students on a personal and educational level. Many appreciate the collaborative and flexible approach, which allows for tailored solutions and adaptability to different learning styles, making the overall service exceptional. The individualized one-on-one learning format is frequently mentioned as a key factor in students thriving academically and gaining confidence, with many noting significant improvements in grades and genuine enjoyment in attending. Reviewers also commend the welcoming administration and the positive, supportive environment created by the entire team, which helps students feel safe, heard, and valued. However, some people were dissatisfied with disorganized experiences, citing issues with tutors being unprepared or incompetent, and front desk staff being unwelcoming. A few other people also felt that the time was not used effectively during trial sessions, with too much time spent on assessments rather than actual tutoring. Additionally, some customers noted concerns about teacher turnover and the credentials of educators not meeting promised standards, as well as issues with administrative processes leading to misunderstandings.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing them as supportive, caring, and dedicated to... See more

User experience

People report positive experiences with user experience, highlighting the personalized learning programs and... See more

Service

Reviewers mention positive feedback about service, with many expressing gratitude for the expertise and... See more

Location

Users describe positive interactions with location, often referring to specific campuses as wonderful and the... See more

Product

Consumers find the product to be a positive and thoughtful alternative, especially for students needing a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Fusion team is excellent - the staff and teachers are excellent and do a great job connecting with your child on a personal and educational level.   They are collaborative and work with the family... See more

Company replied

Rated 5 out of 5 stars

Our daughter went from dragging herself into school each morning, an anxious, stress ball who often needed early pickups to walking through the doors with growing confidence and a smile. The change ha... See more

Rated 5 out of 5 stars

Amazing school with great administration. Principal, Ms. Sara, is amazing at identifying your child's needs and pairing them with great teachers and mapping out their success plan, taking classes that... See more

Company replied

Rated 5 out of 5 stars

Our daughter was at a great school that just wasn't the right fit for her. She struggled daily with anxiety. It was difficult to get her out of bed, she shut down right after school each day already d... See more

Company replied


Company details

  1. Private School
  2. High School
  3. Middle School
  4. Tutoring Service

About Fusion Academy

Written by the company

Fusion Academy is a fully accredited 1-to-1 and small group private school for grades 4-12, where personalized education unlocks the potential of students with learning, social, or emotional differences.

Our 80+ campuses nationwide and our 100% online campus offer a full-time program, classes for credit, tutoring, college counseling, and more – all tailored to fit your student’s needs. With rolling enrollment and customized scheduling, students can start at any time of the year and build school around their life, not the other way around.

It’s hard to give a general explanation of a completely personalized school. We’d love to meet you and show you around one of our unique campuses. Connect with us today to learn what makes Fusion Academy the school that changes everything.

See a virtual tour >

Our Programs

Students may attend Fusion Academy full-time or part-time. Learn about our offerings:

Fusion Academy Campuses

Fusion Academy has more than 80 campuses across the country, and a 100% virtual option called Fusion Global Academy. Find the private school campus near you by clicking here.

Connect with Fusion Academy

Are you interested in learning more about Fusion Academy's personalized education? You can see our upcoming virtual open houses here, or connect with our admissions team by requesting more information here.

Fusion's Impact on Academics

Written by the company

At Fusion Academy, personalized 1-to-1 learning is proven to make a difference. Our students’ math achievement scores grow 81% more year over year and 70% more in reading year over year than their peers nationwide*. With every session tailored to the individual learner, students gain the confidence and momentum they need to thrive. (*Based on Fusion students' year-over-year average MAP growth rate compared to the average MAP growth rate of their national grade-matched peer group.)

The Fusion Academy Parent Promise

No risk, all reward. Begin your Fusion journey today.

The Fusion Academy Parent Promise: If you are not satisfied with your student’s improvement at Fusion during their first 30-days of attending classes, we will fully refund your tuition for that period.

Learn more at FusionAcademy.com/parent-promise

Contact info

Promotion box for Fusion Academy

Our Learning Differently Podcast

Hear from experts about ADHD, anxiety, autism, dyslexia, and more.


4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Better solution to education, public or private.

Having suffered with other institutions to have my son complete and understand/comprehend the lessons, Fusion Academy and its Teachers bring a concept and approach that should be modeled in public schools. Unfortunately, public schools do not have the capacity to do what Fusion Academy does. Therefore, our family is grateful to have finally found Fusion Academy. Too bad we didn't know about this institution earlier. We would have made the investment in order to have a much better school experience. I will recommend Fusion Academy to any parent looking for a better solution to education.

22 May 2025
Rated 5 out of 5 stars

Great Tutoring Experience

My son enjoyed his summer tutoring sessions at Fusion Academy in Hingham, MA. The instructor was very flexible and was happy to introduce curriculum topics that he enjoyed but that also challenged him. All of the staff we encountered were very courteous, helpful, and friendly.

29 May 2025
Rated 1 out of 5 stars

I was initially very excited about…

I was initially very excited about enrolling my daughter at Fusion, but unfortunately the lack of communication throughout the enrollment process was extremely disappointing. When I reached out to enroll, I was told the enrollment advisor was out of town—even though school was about to begin. I was promised a call back in two weeks, but waiting that long would have caused my daughter to miss out on scholarships.

Thankfully, I was able to register her at Brightmont instead. More than two weeks have now passed and I still have not received a call back from Fusion. The entire process felt disorganized and communication was virtually nonexistent.

I also regret spending money on a demo day. My daughter was so excited about Fusion, and I even referred two friends based on that excitement—only to be left disappointed and without follow-up. Had I known there would be no call back, I never would have paid for the trial.

Very disheartening experience, especially given the expectations I had going

29 May 2025
Rated 5 out of 5 stars

Great way to take a high-school course during summer break

My high-school aged son had a great experience taking Pre-calculus this summer at Fusion. The instructor Morgan K was a fantastic teacher. He was able to relate to the teenage brain and also shared info on his college and work life experiences that my son found valuable. Driving to the Galleria several times a week was not fun, but parking was easy. I would say that our overall experience was great and that my son learned way more with the one on one teaching than if we had gone through a community college.

30 June 2025
Rated 5 out of 5 stars

Tutoring Services

We signed our son up for additional tutoring at the end of the school year and Fusion was great with him. He loved the environment and his tutors. We will definitely be back this school year.

17 May 2025
Rated 5 out of 5 stars

A review from someone who doesn’t like to review

To be honest I don’t really do reviews in general. However I am making an exception for this place. Fusion has been a humongous blessing for our entire family. It started with our second child, adhd so bad that he couldn’t even remember what happened in his class that day. Distraction is the enemy. My kiddo started in 10 grade at fusion, with a barely passing grade for ninth grade. He not only graduated from Fusion Academy with stellar grades. He also graduated a year early. If that doesn’t tell you how well the school does for someone with ADHD. I don’t know what else I can say. It worked out so well we decided to put our youngest, who is a high functioning autistic as I like to put it hightistic . He has no filter when he speaks. He’s very blunt and honest about answering you. He does not work well with others of the same age or younger. He has issues with people he doesn’t believe they know what they’re doing. He can’t be around those people without getting upset. I put him in over the summer for just fun classes or two classes so he could acclimate. He enjoyed himself completely, and he was extremely excited when his classes this semester started, he is also starting in the 10th grade, but he is not going to force himself to graduate early. He says there’s no point. I think it’s more that he likes the school so he’s gonna prolong it. I can honestly tell you every single one of the staff I have met at Fusion Academy. Sugarland is completely there for the children. It’s not a question of if I can find another job. I’m out of here it’s I’m here because I like being here with these Kids they care. Cara and Paul are the two heads and from there, the body just keeps filling in. I wouldn’t know what to do without the school when it comes to my kids and their mental health capabilities so thank you, Fusion.

17 August 2025
Unprompted review
Rated 5 out of 5 stars

Our daughter needed to remediate…

Our daughter needed to remediate credits from freshman year at another school. She loved her teachers at Fusion and made As and a B for her remediation credits! We would highly recommend for any student considering Fusion. The only reason she went back to her old school was for her friends and to play team sports.

23 May 2025
Rated 5 out of 5 stars

We Love Fusion Academy

Our son has made so much growth both academically and with his social development since transferring to Fusion Academy from the public education system. The Principal Nadine is kind and understands the unique needs of all the children that go there. My son loves the whole staff there. Plus, his confidence is so much higher now.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Our children are thriving in Fusion

Our children are thriving in Fusion. This is our second year as full-time students. We are so happy with the one on one model and the educators really do an amazing job meeting our children where they are and encouraging personal and academic growth.

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Fusion gave our son exactly what he needed!

Our son had some traumatic experiences just before entering High School. Ultimately, the campus was too big and he had trouble adjusting which was affecting his grades. We were so thrilled to find Fusion Academy - Pasadena Downtown. The gift of having one-on-one teaching, homework club and a small student body gave our son the ability to focus on learning. He turned his grades around and Ruth Park along with her staff, provided the kind of support our son needed. He will be returning to Public High School, however, I believe he matured during his time at Fusion which is allowing him the opportunity to take advantage of a larger high school experience with friends, football games and dances. Again, if he doesn't thrive at the new HS, he will be finishing out his education at Fusion. Definitely a 5 star experience!

12 January 2025
Unprompted review
Rated 3 out of 5 stars

Good Tutors But Some Drawbacks

The tutor was excellent, but we had trouble scheduling enough sessions before the end of school. My goal was to help my son with homework and review for his Algebra final. It took a while to get started, and when I asked about additional sessions beyond the once per week that was scheduled, there really wasn't much available. The last session was actually scheduled for the day after my son took his Algebra final and found out he wasn't passing. No way could I get him to go to a tutoring session one day before the end of school for a subject he knew he was not passing. I was still billed for that session even though Fusion hadn't been able to schedule me for extra sessions that would allow completion in a more timely matter. That was essentially a wasted class, and since classes are expensive (even with the promotional 5-class deal), it was a little frustrating. I didn't realize it would be so hard to schedule additional times, so I didn't think to ask. That was my oversight, but I felt that the school should have asked me when his final was to help us decide a realistic and helpful schedule. So, as advice to prospective families, make sure have a good sense of what the schedule will be and whether that meets your student's needs--will it be timely help or not?

20 May 2025
Rated 5 out of 5 stars

Wonderful!

My son had a wonderful experience taking French 3 with Fusion Global Academy! The 1:1 classes were amazing and he had the pleasure of working with 2 different awesome teachers. What amazed me the most was working around our very very crazy schedule. I would definitely use them again.

18 May 2025
Rated 5 out of 5 stars

Summer plans

I am glad we decided to enroll Zymari here… he was reluctant as it interrupted his summer BUT in the end his words to another parent “Fusion was actually fun and not bad.”

Me the parent: smiling

12 May 2025
Rated 4 out of 5 stars

Great program, little short on hands on help.

Great program for my daughter to do a self-paced class, but was hard for her to get in touch with her teacher when she needed some extra help.
There were a lot of informational emails, but sometimes not the hands on information that we needed to do her best in the class.

6 May 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look