FUSED footwear Reviews 

90
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as unique, comfortable, and well-made, often receiving compliments on their appearance. Many reviewers appreciate the innovative design and high quality, noting the items are exactly as described and durable. People frequently express satisfaction with the overall experience, with many planning to purchase additional items from the company due to the perfect fit and excellent service. However, some people mentioned discomfort around the ankle area, with issues like rubbing or chafing, and a desire for more coverage in that specific part of the product.

What people talk about most

Product

Clients share positive opinions on the product, often praising the unique design, comfort, and overall... See more

Quality

Customers had positive experiences with quality, often praising the durability, unique design, and comfort of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great customer service! The initial size I ordered wasn't quite right, but they quickly replaced them with a new pair. I really appreciate their prompt response and helpfulness.

Company replied

Rated 5 out of 5 stars

My experience with Philippe the creator of the amazing shoes was fantastic. I originally ordered a size too small and he was so prompt to respond to my dilemma and was eager to get to me my correct... See more

Company replied

Rated 5 out of 5 stars

Because I really like this pair of shoes, I want to share my genuine feelings about them with you. The shoes are more comfortable than I imagined; I can walk in them all day without feeling tired. How... See more

Company replied

Rated 5 out of 5 stars

After three pairs, I am still inclined to give a full 5-star rating. These shoes are unique, sturdy, and genuinely innovative. Phillipe, you are truly gifted and I hope your talent is deservedly mat... See more

Company replied


Company details

  1. Shoe Store

Written by the company

FUSED footwear creates 3D printed experimental footwear, prototypes of future sneakers, made by robots. Founded by Philippe Holthuizen, based in Hong Kong.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(90)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not worth the money

Not worth the money. Dont waste your time.

8 January 2025
FUSED footwear logo

Reply from FUSED footwear

Hi Aaron! I'm very sorry to read that you aren't happy with your shoes. Do let us know why. Did they not fit, were they uncomfortable in some way, did they not live up to your expectations?

Rated 5 out of 5 stars

I love the 3D Sneakers

I love the 3D Sneakers

3 January 2025
FUSED footwear logo

Reply from FUSED footwear

Hahaha, I love 3D sneakers too Markis! And I also love the awesome people who are willing to wear them! Thank you dude!

Rated 5 out of 5 stars

To the Future

For sure I need to get comfier with this new pair, hope it will day by day, but I can clearly see the potential in the project. Design is cool anyway! The Imori collection is minimal and essential, really cool to watch!

30 December 2024
FUSED footwear logo

Reply from FUSED footwear

Thank you for the 5 star review, Allen! I'll readily admit that my shoes are more about the looks than the comfort, but I do hope you found them comfortable enough to show them off often!

Rated 5 out of 5 stars

The 3D printing shoe brand provided…

The 3D printing shoe brand provided excellent service and demonstrated great flexibility in addressing the issue when the size didn’t fit perfectly.

19 December 2024
FUSED footwear logo

Reply from FUSED footwear

Ey, that is the BEST news! Thank you for the 5 star review Satoru!

Rated 4 out of 5 stars

A bit tight

The shoe was just what I expected, but feels a bit tight though I bought one in my usual shoe size. Hope it’ll eventually stretch a bit.

10 December 2024
FUSED footwear logo

Reply from FUSED footwear

Thank you for your review CO! I'm sorry to hear that they are a bit tight for you. I'm happy to hear this though, I keep notes of how customers like the fit of the shoes.

Can you try them without the insoles? The insoles provide a little bit of cushioning, but are not really needed. Maybe that helps?

And if you read this, please let me know where they are tight. In length, in width or on the top of your foot?

Rated 4 out of 5 stars

(IN DEPTH) A near 9 month (on and off) review

Ok, I do keep my promises! (big apology to Philippe H. about the delay on a review) The shoes I will be talking about are the FUSED Oki and I bought these April 8th and they arrived April 17th. My order number was #1346!

Website: 4.5/5 Doesn't need to be talked about much but just thought it was something to mention because it looks so simple and the shoes are really what add a crazy look to the site. Easy to use and great explanations like on the recycle program which is a big plus!

Communication: 5/5 I can't actually give enough praise to how quick and easy it was (since I actually made a mistake in my order) to have the order fixed!

Now onto the actual review of the shoes; I will start w/ acknowledging the fact of why it took so long to make a review! Really it was due to the fact that I had no clue what it took to make a 3D printed shoe from concept to a reality and now I understand the process more and OWN 5 pairs of 3D printed shoes: 1 from FUSED, 3 from Zellerfeld (1 being the 2.0 updated shoes they have now), and 1 slide from Autrion (Which funny enough look like the Eirean Fused footwear shoes if they were slides)

I want to tell you the cons first so you know what you are getting before you buy it AND tell you Pros last because I do think these are a good purchase IMO and want you to still have an open mind when looking to purchase a pair (if not the Oki a different pair)

cons
1. (more of a funny gripe) The shoes are LOUD! It's hard to explain but it happens when you pick up your foot and when you actually take a step. When you pick your foot up, the top of your foot interacts with the shoe upper and when your foot lands, I would have to say probably due to the layering and how it collides it makes a crunch sound. But that actually isn't what makes the LOUD noise its the crunch paired to the sounds of the holes in the shoes. It's easy to tell on the FUSED Gaiba (black pair second picture with grey background) that there are holes on the top and its so hot air doesn't stay in (I could only assume). Due to the holes being just small enough they actually make a whistle/gasp sound because with every step, air escapes and gets sucked back in. No matter what you are doing running, walking, or just have a nice stride while jogging, these shoes make that air noise through the holes and that crunch sound. The only real way I could see that sound changing is if the holes were a bit wider on the shoes so the air isn't forcing itself out and through a small hole, like a persons mouth it needs to open a bit wider to get more air in. The crunching sound I think just comes with the material but it might help to have something inside the upper or make the upper slightly thicker so the collision is more padded with the top of your foot so it isn't as loud.

2. 1 complaint I have is the fact that the upper is thin. I said before about the sound that the upper could be thicker. Well the reason I think that is not just the sound but the actual shoe "quality" itself. If the upper of the shoe was more like the midsole/outsole of the shoe (specifically where the ball of my foot/the forefoot part of the foot) and was a little thicker, enough to still have some movement and as it gets to the ankle area it gets gradually gets thinner the shoe would be more solid as a whole and would still be able to bend as it does for the bottom. I think the idea behind the holes in the shoe is a great idea to combat your feet getting warm but I think if tweaked the execution of these shoes would make them go from B- to S tier. I think that could be a fix because as it stands the soles of the shoes are great but the uppers feel more like, when you go to a costume store and look at the plastic swords or plastic costume pieces for cosplay they just feel way to easily bendable and a tad too hollow.

3. MIGHT NOT BAD but I have seen the prices of the shoes go up and that isn't a bad thing if the quality has improved w/ the price but just to note I bought these shoes when they were $145 ($180 w/ shipping). The shoes now are $195 w/o shipping so with the shoe price increasing by more than a 1/3 I can only think it's due to better quality or faster printing.

PROS!!!
1. Design wise these shoes are INSANE!!! I have always wanted something that looks fluid and solid at the same time and these deliver!

2. Quality of print is amazing and durable, the lines in this shoe aren't noticeable because of the position it is printed, and due to the position being up and down, light hitting it makes it look awesome, kinda lenticular.

3. COMFY! If holes were bigger I think they wouldn't be as warm inside but all in all they are comfy w/ a nice dense midsole and outsole, and great sizing.

This brand is more pros than cons for sure and is a 4/5 btw they come w/ a shoehorn and insoles. I hope they continue because I do want FUSED Gaibas but I really want FUSED to be as big as any other footwear brand! I believe in FUSED fully and can't wait for more.

13 April 2024
Unprompted review
FUSED footwear logo

Reply from FUSED footwear

Colin! Dude, now THAT's a review. Thank you!

It's an incredible eye-opener to read about the whistling sound that you are experience with your Oki's. I've never noticed that on mine, and it hasn't been mentioned by any other customer. So it's super valuable info, and I will see how I can change the ventilation on the Oki for the better. If you're willing, I'd love it if you would take some video of the sounds while walking and email that to me.

As for pricing, I'm still figuring things out. Shipping prices between Hong Kong and the USA fluctuate a lot, and personally I would prefer showing the shipping price separate from the shoe price. But practically, people just want easy shopping...

Thank you for the kind words man, and when you are ready for your Gaiba's, hit me up so I can give you a lil discount in return for being such an awesome customer!

Rated 5 out of 5 stars

Well built shoe

Well built shoe. Fits perfect. Also very suitable for my futuristic style

28 November 2024
FUSED footwear logo

Reply from FUSED footwear

Isa! TYSM! You are kind of my peak customer, super happy to have you wearing FUSED!

Rated 1 out of 5 stars

Shoes 3d with very bad quality

Shoes 3d with very bad quality, what you see in photo isnt what you get, shoes are full of flakes, burrs, lumps and hotel...

15 November 2024
FUSED footwear logo

Reply from FUSED footwear

Hi Francesco! I'm sorry that you feel that way, but I also think that you might have had misguided expectations. The photos and renders on my site show that the shoes are 3D printed with thick layers, emphasizing the surface effect that 3D printing creates.

For anyone curious, I have uploaded photos of Francesco's returned pair here: https://drive.google.com/drive/folders/19UaZfmkYylMnSApfXBi-dTryl9MHj1LA?usp=sharing

Rated 5 out of 5 stars

These are soo cool

These are soo cool! Really different and eye catching. Also really comfortable!

6 November 2024
FUSED footwear logo

Reply from FUSED footwear

Thank you Leese, I really appreciate your review, super happy that you find them cool and comfy!

Rated 3 out of 5 stars

Can’t wait for the next versions.

I like them a lot, but when you get really close to them, you can see that the quality gets a little distorted. they make a lot of sound when you walk, which I don’t like in my shoes. but for the most part, I really like them for the aesthetic look overall they’re really cool. I can’t wait for the next versions of them. I’m sure they’re gonna be great. UPDATE: right heel has a small rip?! only 3rd time wearing-- anyway to fix this?

5 November 2024
FUSED footwear logo

Reply from FUSED footwear

Thank you for the review Jeremy, and it's probably the fairest review I've received so far. Really appreciate both your support and your honesty! I will definitely keep working on making them great! ^_^
UPDATE: Emailing you now about that rip!

Rated 5 out of 5 stars

Legendary company and support

Legendary company and support. You WILL NOT REGRET. Amazingly cool shoes. I even inquired as to some former designs and he seems willing to discuss custom orders. Amazing guy!

25 October 2024
FUSED footwear logo

Reply from FUSED footwear

Thank you for such a glowing review Trey! It's awesome when customers are happy. And I'm also happy you reached out about custom orders. I'll follow up with you via our emails.

Rated 5 out of 5 stars

I absolutely LOVE fused footwear!!

I absolutely LOVE fused footwear!!

I don't think I expected them to be as comfortable as they are, the designs are original and stand out as much as I like to

10/10

13 September 2024
FUSED footwear logo

Reply from FUSED footwear

I love you too Benny! Glad you like the shoes, and I agree, they totally fit your exuberant energy! ^_^

Rated 5 out of 5 stars

The shoes are most definitely a show…

The shoes are most definitely a show stopper!!! And comfortable.

30 August 2024
FUSED footwear logo

Reply from FUSED footwear

And that is coming from someone who knows how to create a show! Thank you Eddie, I'm glad that you like them!

Rated 3 out of 5 stars

Unique

The shoes I ordered were unfortunately too small for me, but I was really impressed by the unique design and quality. Although I initially had a negative experience, the customer service team reached out promptly and offered to resolve the issue. Their commitment to customer satisfaction truly stands out, and I appreciate how they handled the situation. I would definitely consider shopping with them again in the future, especially with such great service.

12 August 2024
FUSED footwear logo

Reply from FUSED footwear

Hi Nina! Thank you for your order, sorry to hear that the shoes were too small!

I would be happy to send you a better fitting pair. Or you can return the shoes to me and I'll send you a refund.

You were order 1504, correct? Can you please email me at philippe@fusedfootwear.com ?

Rated 5 out of 5 stars

Love the shoes!

Got the shoes - love the shoes!! Super comfy and dazzling avant garde design! Extra thanks for the personal notes, insoles, shoe horns, and adorable keychains. Service is above and beyond - HUGELY appreciated!

21 August 2024
Unprompted review
FUSED footwear logo

Reply from FUSED footwear

Thank you Sharon, you've been an amazing customer too. Thank you for reaching out with your early questions, and I promise you that I'll be offering more colors as soon as I can!

Rated 1 out of 5 stars
FUSED footwear logo

Reply from FUSED footwear

Hi Brian! Hmmm, well that's no good!

I didn't see any message or email from you about this. Interesting choice to reach out through a 1-star review, but I'm happy to fix the problem.

Can you please email me about what color you did receive and if you received the right size? My email is philippe@fusedfootwear.com.

Later edit: I reached out to Brian, confirmed with him that he received the color of shoes that he ordered, and offered to send him an new pair in the color he wanted at a cheap discount. He never replied to that.
Brian, if you read this, I'd like to make you happy but you will have to own your mistakes as well.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look