The item was perfect just I needed a smaller size placed the order but stock control was not correct they had run out! Disappointing but great brand and great clothing!
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Very nice and quick order. I appreciated that the article ordered was sent by DHL. The article was well packed and in a very good conditioning. I would recommend FUSALP purchase online.
Good product just not very good packaging even when I ordered a £1400 coat just came in plastic bag. Fusalp gloves no glove bag etc I ordered a bogner jacket came in a great presentation box plus a... See more
Company replied
It was a perfect experience. The jacket that i buyed, was the best quality i ever tried on a ski jacket.
Company details
Written by the company
Fusalp est née en 1952 sur les bords du lac d’Annecy, au coeur des Alpes françaises. Dès sa création par un duo de tailleurs, la marque révolutionne le vêtement de ski alpin en créant le premier pantalon technique coupe fuseau qui sera porté par les équipes de France des années 60. Partenaire privilégié des plus grands champions de ski alpin, Fusalp travaille depuis toujours le juste équilibre entre technicité et confort des matières, justesse et élégance des coupes - une signature stylistique devenue le vecteur d’identité d’une communauté de connaisseurs, fidèles et exigeants, en France comme à l’international. Au travers de ses collections Fusalp célèbre l’art du mouvement ; un art qui s’inspire de la pratique du ski alpin, de l’esthétique de ses courbes pour s’adapter à nos styles de vie contemporains. Fusalp compte désormais 50 boutiques proposant l’ensemble des collections de la marque, dans plus de 25 pays.
UNE COLLECTION EN MOUVEMENT
Written by the company
- Une élégance sport chic
- Cette saison, l’allure Fusalp s’étend à un vestiaire plus complet et sophistiqué. Dynamisée par le 70ème anniversaire de la marque l’année précédente, l’interaction entre les vêtements de ski et un style plus urbain se déploie à travers de nouvelles pièces iconiques. Des total looks dans une palette de couleurs énergiques. Des lignes modernes et fittées qui soulignent la silhouette et libèrent le mouvement. Des matières luxueuses et techniques d’une qualité de protection incomparable. Une offre inter-saisonnière qui se construit à travers l’héritage du ski alpin et le savoir-faire technique. La vision et l’image de Fusalp sont plus que jamais alignés avec la vie active des gens à la recherche de vêtements qui perdurent.
NOTRE ENGAGEMENT DE DURABILITÉ
Un service après-vente engagé
La durabilité de nos produits est notre engagement premier. Nous souhaitons concevoir et fabriquer des produits intemporels et polyvalents que nos enfants et petits-enfants porteront encore avec plaisir.
Plus la durée de vie d’un produit est longue, plus son impact sur notre planète est faible. C’est la raison pour laquelle nous nous sentons concernés par la qualité de nos produits et que nous nous engageons à les réparer tout au long de leur cycle de vie pour favoriser leur longévité. Depuis le 1er janvier 2021, nous avons choisi d’étendre notre garantie initiale de 2 ans à une durée de 5 ans sur une sélection de produits.
Contact info
23 bis rue Thiers, 13100, Aix-en-Provence, Aix-en-Provence, France
- 0488415804
4.2
Great
34 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 48 hours
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The item was perfect just I needed a…
The item was perfect just I needed a smaller size placed the order but stock control was not correct they had run out! Disappointing but great brand and great clothing!
7 April 2026
Perfectly easy transaction
Perfectly easy transaction, fast shipping, careful packaging
23 February 2026
Great coat been skiing in it and kept…
Great coat been skiing in it and kept me warm and dry
8 January 2026
Never received the order
12 December 2025
Reply from FUSALP - AIX-EN-PROVENCE
Dear Laura,
We sincerely apologize for this inconvenience.
We have contacted you by email to arrange a solution, either a reshipment or a refund.
This issue was caused by an incident with the carrier, who did not come to pick up the order.
We hope to find a solution with you very quickly and remain available.
La Maison Fusalp
Good product just not very good…
Good product just not very good packaging even when I ordered a £1400 coat just came in plastic bag. Fusalp gloves no glove bag etc
I ordered a bogner jacket came in a great presentation box plus a coat cover for it.
Just need to make you feel like your buying an expensive product when unboxing
8 December 2025
Reply from FUSALP - AIX-EN-PROVENCE
Dear Rob,
Thank you for your feedback and for taking the time to share your thoughts.
We understand your comment regarding the packaging. At Fusalp, we take great care in preparing our items, wrapping them in tissue paper before placing them in the box.
We do not use plastic in our packaging, while still aiming to provide a pleasant unboxing experience.
Please be assured that we will also forward your comment to the relevant team so it can be considered for future improvements.
We are delighted to hear that you are happy with the product and hope it brings you great satisfaction.
We wish you a great day and a happy holiday season.
La Maison Fusalp
Great product & service
Great product & service. Needed to return item for another size and the process was easy
25 November 2025
GOOD SERVICE
19 August 2025
Speedy Delivery and quality of the item.
10 December 2024
Stock issues
Stock issues so product didn’t turn up in time. Customer service person super helpful. The website makes it almost impossible to return anything.
28 October 2024
Reply from FUSALP - AIX-EN-PROVENCE
Dear Sarah,
Thank you for taking the time to give us your feedback.
We are very sorry about this bad experience which does not reflect the experience we want to provide to our customers.
Your opinions help us to constantly improve, so please feel free to send us your suggestions at the following address : eshop@fusalp.com.
La Maison Fusalp
Very nice and quick order
Very nice and quick order. I appreciated that the article ordered was sent by DHL. The article was well packed and in a very good conditioning. I would recommend FUSALP purchase online.
22 February 2024
Great delivery
Great delivery, great delivery service, quick refund for not fitting items
10 November 2023
It was a perfect experience
It was a perfect experience. The jacket that i buyed, was the best quality i ever tried on a ski jacket.
8 October 2023
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