Furnitureetc Reviews 

135
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Not what I expected. My agent lied to me saying it was not a glider and it winds up to be. Looks and feels cheap! Doesn’t look like it will last long! Totally unhappy with my purchase. When I called I... See more

Rated 5 out of 5 stars

I LOVE my new fixtures! The product information was very helpful. The response from Furniture ETC was great, including a follow up email once purchase was complete and email correspondence during the... See more

Rated 5 out of 5 stars

We had been looking for a reclining sofa and it was difficult to be certain about ordering something like this online. But this was too easy! We ordered, receive several updates about the shipment.... See more

Rated 5 out of 5 stars

The items that I purchased were exactly what I wanted at an affordable price. This company provided me with wonderful updates and communication with all steps of the purchasing process. I was inform... See more

Company details

  1. Furniture Store

Information provided by various external sources

Unlike many fly-by-night companies who open storefronts on the internet one day and are gone (with your money) the next, FurnitureETC has pioneered the business of selling furniture over the internet since 1999. We have thrived during the storms of e-commerce sales to serve as an anchor for shoppers looking for great home furnishings at unbelievable prices.


Contact info

3.6

Average

TrustScore 3.5 out of 5

135 reviews

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3.6

All reviews

(135)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My whole family loves our new…

My whole family loves our new reclining, messaging, heated sectional! My husband especially loves his chilling cup holders! The sectional is very comfortable and we are very happy with our purchase. We will definitely be shopping at ETC furniture again!

7 February 2019
Unprompted review
Rated 1 out of 5 stars

This company is the worst I have ever…

This company is the worst I have ever worked with. One of the pieces of the sectional I ordered was not depicted on the website. My only option through them to get a new piece was to return the piece and pay a restocking fee and then re order the new piece at double the original price. Thank goodness I was able to find the replacement at another store for a reasonable price. The customer service people and account manager we completely rude during the whole ordeal.

5 February 2019
Unprompted review
Rated 5 out of 5 stars

Awesome place to buy furniture

Awesome place to buy furniture! They were MUCH cheaper than the manufacturer for the exact items. And, shipping was MUCH cheaper for a “white glove” delivery and setup. Was quoted 6-8 weeks upon ordering...but all was installed in 2 weeks. Will use them again.

22 January 2019
Unprompted review
Rated 5 out of 5 stars

Great deals!

Has the best prices, the delivery time is reasonable. and the delivery staff is very attentive and careful!!
We’re so happy!!

9 January 2019
Unprompted review
Rated 5 out of 5 stars

I ordered a server table to match the…

I ordered a server table to match the table we purchased from Ashley’s. Not only was it cheaper in price then the one listed in the store but it arrived earlier than the stated shipping time frame and I was updated the entire time. The movers were in and out!

6 January 2019
Unprompted review
Rated 5 out of 5 stars

No problems at all with this company

I had a great experience with this place. I received my furniture for my girls a little earlier than they told me. I have not had any problems with any part of my purchase. I will use them again if they get a boys bedroom set with a nice desk to match. I am waiting...
Thanks ETC!

2 January 2019
Unprompted review
Rated 1 out of 5 stars

Worst customer service

Worst customer service. After you make your payment they don't care how long you have to wait to get your furniture. I'm still waiting on mine after almost a month. Whenever I call customer service they never have answers for me. Complete waste of time and money. Rather pay full price elsewhere and get my furniture delivered quickly and in good condition.

30 December 2018
Unprompted review
Rated 5 out of 5 stars

I had a great experience using this…

I had a great experience using this company to order a sectional for my fifth wheel trailer. They were on time and was able to move out the old and install the new ^_^

I will definitely recommend this company to others!!

20 December 2018
Unprompted review
Rated 5 out of 5 stars

All around great experience with this company

Website was easy to use and navigate. Furniture was delivered within 9 or 10 business days and they accommodated our requested date of delivery. They gave a two hour window for delivery and called 15 minutes before arrival. Delivery guys were polite and really nice. Best service I've had for delivery.

28 November 2018
Unprompted review
Rated 5 out of 5 stars

Top notch service!!!

Top notch service, low prices, quality product, and a timely delivery. I will definitely spread the word to my family and friends about this internet furniture store. We look forward to shopping with you guys in the future.

28 November 2018
Unprompted review
Rated 5 out of 5 stars

I came across furnitureetc.com while…

I came across furnitureetc.com while searching for furniture and notice they had the same one I had seen a store. After reading the reviews I felt comfortable ordering. Ordering was easy and the commuciation was good up to a point. I wish that had informed me to what company would deliver but the delivery company did contact me and arranged for delivery. My order arrived and it was beautiful. I will buy again.

19 November 2018
Unprompted review
Rated 4 out of 5 stars

Great product for the price

Great product for the price. Very happy with my purchase and I'm enjoying the couch. Would be 5 stars but there is only one bracket holding the couches together and because of that the couches don't line up perfectly on the back side. Fortunately I have a bracket from my old couch and will be putting it on to correct the issue.

15 November 2018
Unprompted review
Rated 1 out of 5 stars

Broken couch/bad service

I purchased a couch 3 months ago and it arrived and was bent in the back. I reported and sent pictures right away to furniture etc., also known as Coleman furniture or Renegade furniture group. Instead of replacing/exchanging the couch they said they would send someone to fix it. After finding our the fix is expensive the repair was refused and no refund or exchange was offered!! I am now stuck with a brand new broken couch.

15 November 2018
Unprompted review

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