FurnitureCart Reviews 

1,011
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Bought a leather chair from Furniture Cart online including free shipping, paid with a credit card. 7 days later I received an email to contact them by phone. 3 days later I was able o talk to them, (... See more

Rated 5 out of 5 stars

My experience with Furniture Mart was A+. However, the delivery company left a lot to be desired. I waited til 9:30 pm, only to be told they would not be there until 7:30 am the following day. When... See more

Rated 5 out of 5 stars

I was a bit leery of buying a dresser online, but I couldn’t find a match to my existing furniture in a local store. The process couldn’t have been easier. It took a couple weeks for my order to be re... See more

Rated 5 out of 5 stars

I love the choices of furniture, and found exactly what I was looking for! I bought a bar and back bar first, then came back a year later and bought the matching counter height table. Ordering was eas... See more

Company details

  1. Furniture Store

Information provided by various external sources

FurnitureCart.com is an online furniture and accessories retailer offering a wide variety of high-quality, brand-name products at low prices.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,011)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Bed is very durable

Bed is very durable. Like that rails must be screwed into head and foot boards. Last bed head trouble with rails coming off when having to kove bed.

Overall bed has nice look to it. On issues we're middle does not slide to great. Also when lifting head board on to platform it's heavy and you'll damage the bottom a little but it can't be seen to outside view

23 February 2023
Rated 5 out of 5 stars

Perfect mix between ornate and simple

Delivery took about a week longer than expected, but was worth the wait. Table and chairs arrived in excellent condition and were exactly as described. Build quality of this furniture is excellent. I’m a little concerned that the finish may scuff or scratch easily. Time will tell.

3 January 2023
Rated 5 out of 5 stars

ECI Ashford home bar and back bar

I was hesitant to order furniture online but I was not disappointed. The quality is grea, the customer service when ordering was wonderful, and the delivery and set up was well worth the hundred dollars. I would not hesitate to order again from furniturecart.com.

10 December 2022
Rated 5 out of 5 stars

My furniture arrived punctual and very…

My furniture arrived punctual and very well packaged. The delivery company driver handler knew exactly how to manage such a big pieces of merchandise with the Iift truck. I did not have any problem assembling it. My merchandise was beyond excellent condition, actually better than the pictures. I am very grateful for your dedication to have satisfied customers and also for the price. Thank you.

24 November 2022
Rated 5 out of 5 stars

Really nice company to buy furniture…

Really nice company to buy furniture for your home.
I bought a set for children's rooms and was totally satisfied. Quality, price and appearance fully justifies the price. like this site, I recommend it.

14 December 2022
Unprompted review
Rated 3 out of 5 stars

Delivery disappointed

Love the furniture, not pleased at all with the delivery time. Website indicated 2-3 weeks I waited almost 7 weeks, so disappointed. Website should accurately reflect true delivery time frame giving customers option to shop elsewhere.

2 November 2022
Rated 1 out of 5 stars

Do not use this company !! They are a scam!

I am writing regarding my order # 100078236. My order arrived with water damage, broken glass and a few misaligned chairs. The items were left at the front door and upon bringing in and assembling we noticed a few issues. The glass on the table top is cracked, two chairs have water damage and two other chairs wobble as the holes are misaligned. We tried to work with this company to have this situation rectified but they failed to do so. Gary was highly unprofessional. When we asked to speak to his manager for further assistance he hung up. We are in the process of taking them to court as this dining room set was very expensive. Do yourself a favor, do not buy anything from this company. You will regret it.

23 November 2022
Unprompted review
FurnitureCart logo

Reply from FurnitureCart

Dear Rob,

We're sorry to hear about the issues with your order and would like to apologize for the inconvenience. However, we would like to set the record straight, you have received your order, table, and chairs (which left our facility inspected and in perfect condition), and assembled them yourself.

After submitting a complaint about the table and chair, we have sent you a replacement table free of charge as well as the chair seat per your request. Replacement as well as the original order were delivered and signed as received in good condition. Per our records, our claims department is working closely with you on the issue, a furniture professional visit is scheduled so he can assist you with assembling the chairs.

Please feel free to contact us at any time for further assistance with your order.

Sincerely,
Customer Service Team

Rated 5 out of 5 stars

New Customer with Great Experience

I found a bedroom set on Furniture Cart for $500 cheaper than any other local furniture store. I was skeptical, but I gave them a shot. It was estimated to arrive in 4-6 weeks and the set came exactly 4 weeks from date of order. I called customer service to get an update on the order after about 3 weeks and they were excellent. They gave detailed information regarding the status of my order. The shipment arrived via freight company and was neatly packed on two different pallets. Furniture was is perfect condition. Definitely will buy from FC again.

2 September 2022
Rated 5 out of 5 stars

I was worried about ordering on line.

I was worried about ordering just a large order that was so expensive but this was a great experience. Very professional  and answered the phone every time I call they answered all my questons. Very happy with my new sofa. Thank you for making this a great experience.

29 August 2022
Rated 5 out of 5 stars

Furniture cart review

I am very pleased with my furniture. Excellent quality. The delivery was handled with caution as they were deposited in my back yard. The only thing that disturbed me was, there was no phone notification that the delivery truck was on its way. My son heard movement in the yard and realized the delivery was being done. My previous notification was a time frame given between 10am and 2pm or 9am and 4pm.

16 August 2022

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