Furnishings For Less UK Reviews 

319
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 144 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that drivers are exceptionally friendly, punctual, and helpful with bringing items inside and handling assembly. Consumers are also very pleased with the overall comfort, style, and beautiful appearance of the furniture, praising the remarkably smooth ordering process from start to finish. Some reviewers were not happy with product quality, describing frustrating issues such as structural breakage, sagging cushions, or unpleasant damp smells after delivery. A few people also mentioned receiving damaged items, missing parts, or experiencing unhelpful communication when seeking assistance with repairs.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and... See more

Product

People report high satisfaction with the product, frequently highlighting great prices, beautiful designs,... See more

Staff

Users describe positive interactions with staff, frequently highlighting delivery drivers and office... See more

Quality

Reviewers highlight positive aspects of quality, noting that the sofas are brilliant, top quality, and exceed... See more

Service

Customers consistently note positive experiences with service, highlighting fast delivery, helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a corner sofa which arrived yesterday,the delivery guys were first rate from phoning half an hour before getting to me, to delivering to a second floor flat. The sofa is brilliant, althou... See more

Company replied

Rated 5 out of 5 stars

Really happy with this company. Great price for the product. There was a slight discolouration on part of the sofa, and they replaced it without problem. Delivery drivers were helpful and it was deliv... See more

Company replied

Rated 5 out of 5 stars

Purchased and delivered within a week as mention on their website. Was kept up to date with delivery date and a call on morning from delivery guys , who were lovely and friendly. Quality furniture at... See more

Company replied

Rated 5 out of 5 stars

Competitive, robust and fit for purpose in a strong chocolate fabric covering, this Luxor three piece suite was exactly what we were looking for at our holiday property. And, it was delivered, on tim... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Living Room Furniture Store
  4. Upholstery Shop

Written by the company

We offer a wide range of modern and stylish sofas designed to elevate the look and feel of your home. Our collection of furniture is crafted from high-quality materials to create durable and long-lasting pieces with timeless style. From sleek and minimalist designs to bold and eye-catching statement pieces, our selection offers something for every taste and budget. Whether you’re looking to furnish a living room, bedroom, or any other space in your home, we have the perfect solution to help you create the ambiance you desire. Shop with us today to experience the best of modern furniture design and exceptional customer service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

319 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(319)

138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery service was excellent

Delivery service was excellent, very friendly and helpful. The sofa is good quality and very comfy. Very happy with sofa

3 August 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Joanne. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

This company are first class

This company are first class, from the initial ordering process right through to delivery, everything went smoothly, the delivery guys were fantastic, setting the sofas up and taking all the rubbish away, i would not hesitate in recommending this company to my family and friends 😀

3 August 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review John. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Great quality easy to order.

Great quality easy to order.

20 July 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Kevin. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

From contact to delivery staff were…

From contact to delivery staff were very helpful and friendly my new sofas were delivered on stated day would thoroughly recommend

20 July 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Michelle. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Very nice friendly people

Very nice friendly people, from the phone call to the delivery. Would definitely recommend this company, the sofa is lovely.
Thank you

30 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Lyn. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Fab sofa and fab delivery!

Arranged a specific delivery day due to work. Arrived exactly when they said they would. Two drivers put them together and where I wanted them to go. All a great experience and the sofa is amazing! I recommend these to anyone!! 🥳🥳

17 July 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Sarah. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 4 out of 5 stars

While the sofas are great . . .

While the sofas are great, the logistics concerning delivery were not so.
I was told to expect a call on Monday 13th to confirm delivery for Wednesday 15th. No call happened and after messaging the company Tuesday and Wednesday, it was only after Amazon contacted them, that one of the team sent a message on the Wednesday morning promising a phone call later that day or the Thursday.
Thursday 16th, the message was confirming delivery for the following week, again on the Wednesday. No response as to what had happened to my furniture the week before.

I got a phone call from the driver @ 06.50am to say he was 10 minutes away.
One person driving and delivering sofas!
He left them on my decking and drove away again!
I am a pensioner with reduced mobility and no possible way of moving 2 sofas into my holiday home.
I ended up having to pay a contractor to get them into my lounge.

Hopefully this is the last time I need to buy big items of furniture because the delivery process was a disgrace.

Sorry guys, but you did ask.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous service and product !

Ordered this online to go with an already existing one. The ordering was easy and within a few days I had a delivery day set. They called from head office to confirm the day and time slot and on the day the delivery drivers arrived within the time window I had been given. They put the boxes in the garden for me and the whole process was amazing tbh.
Many thanks

23 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Everything went Exactly as it…

Everything went Exactly as it said,phone call mid week, driver called b4 arrival ,arrived within time allocation, big thanks to the driver for bringing the sofa into house,great service, thanks

17 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Bill. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 4 out of 5 stars

After an issue regarding delivery date…

After an issue regarding delivery date which was very quickly resolved sofa arrived and I am more than pleased with the quality and comfort of it.
Customer service were good and communication regarding booking delivery date to delivery drivers contacting you when they are 30 minutes away was also great.
Wasn't there for delivery but husband was and said they did a great job of bringing a very heavy sofa in to home and did with care, they also explained how to assemble and about the sofa.
So yes I would recommend this company and their sofas.

14 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Sue. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Excellent service

Excellent service. Kept up to date all the time. Very friendly staff. Delivery on time, put together furniture and packaging taken away. Would definitely buy again from your company. Brilliant.

15 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Christine. If there is anything we can do to help in future, please do not hesitate to leave a review.

Rated 5 out of 5 stars

Great service and speedy delivery

Great service and speedy delivery. Was ordered and delivered within 3 days!! Delivery guys were great and very professional. Would defo recommend

13 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Joanne. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

5 star review as nothing to complain…

5 star review as nothing to complain about. I was a bit dubious with not been able to see or sit on the sofa, but I honestly shouldn't have been. The sofa is lush! Delivered a week after ordering, full communication along the way with updates, arrived in the time slot advised, delivery guys lovely and very careful. They set it up as it came in two pieces, and took away the rubbish! Perfect condition and service. Then came the sit test..... very comfortable, didn't move all night! And whats even better, it looks way more expensive than the price. Would definitely recommend and will look to buy again when it comes to replacing the lounge sofa.

13 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Diane. It's lovely to read such a glowing review, and to hear about the experience you've had with everybody from our company. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

I'm finding it difficult to find the…

I'm finding it difficult to find the words to express how wonderful this company behaved from beginning to end.
A lovely young lady phoned me on two separate occasions, from the logistics department. She told me what would be happening with the delivery, and it actually did happen.
The delivery man phoned when he was nearby, as promised.
He was also a lovely chap.
Put the furniture in the living room, and was gone within ten minutes.
Absolutely wonderful 👍

8 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Julie. It's great to hear about the experience you have had with us. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Very happy with my settee

Very happy with my settee. Over the moon. Big shout out to the delivery men. Nice and early and on time. Thank you so much

8 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review William. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Great price

Great price, fast delivery, drivers where very helpful even put together the main 3 piece suite as the description on the box didn't match what we had ordered, turned out fine as the it was the right suite, rang 30 mins before delivery to tell us when they would arrive, overall great service.

8 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Noel. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

Great experience

Good communication: advised beforehand a day and time window for when the sofas would be delivered and on the day given the promised thirty minutes notice of arrival.
Sofas were off-loaded and manoeuvred into house quickly without fuss. Delivery team were polite and efficient throughout.

2 July 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 5 out of 5 stars

I can't describe how happy I am with…

I can't describe how happy I am with the sofa I bought. So comfortable can't get enough of it.
The customer service is so helpful they helped me arrange early morning delivery.
Also the delivery guys Sal and Bill were so professional and polite.

I definitely recommend!!!

19 June 2026
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Kat. I will pass this feedback on to Sak and Bill. If there is anything we can do to help in future, please do not hesitate to get in touch.

Rated 4 out of 5 stars

Ordered 2 three seater sofas

Ordered 2 three seater sofas , they got delivered today . Sofas are beautiful and comfy only problem is they seem more like 2 seaters as they arnt very big only fit 2 adults on and a small child at a push . Delivery guys were lovley brought them into were I wanted them .

26 June 2026
Unprompted review
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Reply from Furnishings For Less UK

Thank you for taking the time to leave a review Margaret. If there is anything we can do to help in future, please do not hesitate to get in touch.

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