Furnishings For Less UK Reviews 

Ordered a lovely sofa, delivered quickly. When I unwrapped it, there were 3 scatter back cushions missing. After contacting and explaining, I was told this would be rectified and they would send a replacement cushion. I then reiterated it was 3 missing, it took another full day for them to acknowledge this but said they would be sent. Communication from this company was abysmal, they seemed to refuse to tell me a delivery day for the cushions after me asking for this multiple times, explaining that I would need to arrange for someone to be in. Then I get an email to say they're being delivered today with a link to a tracking number, this was an hour before they were due not giving me enough time to get there from work, resulting in me having to ring people close enough to get there in time to accept delivery. I just don't understand what's hard about answering questions when asked and communicating effectively.

I recently had a sofa delivered, and I’m very pleased with the experience. The delivery was right on schedule, exactly as promised. The team was professional, handled the sofa with care, and made the entire process smooth and stress-free. It's great to see such reliability and efficiency. Highly recommend!

The delivery drivers where so lovely and didn’t leave till the couches looked perfect

Great communication from them and quick delivery

Easy company to work with from ordering to delivery. Kept updated about delivery times.

Fantastic item at a fantastic price - highly recommend this online furniture store

Good product. Good value. Great delivery experience - they went the extra mile. Would highly recommend.

Excellent communication and customer service from the day of purchase up until delivery day, delivered just as described, perfect and friendly team.

Ordered a 3 and 2 seater sofa. Unfortunately the 3 seater was faulty.Taylor sorted out a new 3 seater, absolutely fantastic customer service, highly recommend and the sofas are fabulous love them

Stunning sofa, delivered promptly.

Ordered the sofas through Debenhams, delivery was quick.
Sofa quality was ok for the money but I didn’t like the scatter back, didn’t feel there was enough back support
Managed to get a refund with no issues and they came to collect the sofa quickly

Fantastic company, this is the 2nd sofa we've bought, very easy to order online, get a confirmation email, the staff then ring to give a delivery slot, ours arrived within the timed slot, fast delivery, friendly delivery drivers brought it into our lounge, unpacked it, checked it over before they left, no issues at all, would recommend this company looking for lovely furniture and excellent customer service 😊

Comfortable and firm sofa
Good quality
Nice customer service

Fabulous company, amazing choice and prices, very quick delivery and excellent communication between them, can't fault them 👍

On time. Polite. Very professional.

We received our grey corded Luxor corner sofa, 3 seater sofa and foot stool. They are very well made, stylish and comfortable. They have lots of scatter back cushions which are nice and plump.The two delivery guys were very nice and friendly. They were quick and efficient taking it up one flight of stairs to our flat and setting it up. Overall we are very happy with our sofas and quick free delivery is amazing 🤩

Amazing service

Great comms leading up to the delivery. Very helpful delivery team.
Excellent recliner sofas!

Very impressed! Order & delivery went without a hitch and the sofa is gorgeous. Appreciated the option to pay COD as well. Would definitely buy from this company again.