It took ages for my Furmoo slippers to arrive, but it was definitely worth the wait. The quality, design and craftmanahip of these slippers is off the scale - by far the best slippers I've ever owned!... See more
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It took ages for my Furmoo slippers to arrive, but it was definitely worth the wait. The quality, design and craftmanahip of these slippers is off the scale - by far the best slippers I've ever owned!... See more
Company replied
Frustrating customer service, shipping delays, and misleading "sale" tactics. I purchased a pair of Furmoo Enclosed Moodles after an AI recommendation. When I placed the order, I received a... See more
I purchased a pair of UGG slippers. They’re absolutely beautiful and so well-made. I wanted them delivered superfast and the whole staff ensured that this happened for me. Couldn’t be more happy. High... See more
Company replied
OMGoodness my slippers have just arrived today , and they are brilliant, so soft , colourful , my feet just melted in them. Super stoaked to support local companies , didn’t realise you where so clo... See more
Company replied
Unique Handbags with a story. New Zealand Sheepskin slippers and cowhide handbags. Trusted by 80,000 + customers.
Christchurch , New Zealand
Replied to 87% of negative reviews
Typically replies within 48 hours
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Bought multiple items all good quality. I had one problem with a tassel on a bag coming apart and a replacement one arrived within a week. Travel bag has been many flights as hand luggage. And the slippers I loved so much I bought for my Mun and Dad (dad has circulation problems and these keep his feet nice and warm) slippers are 3 years old now and still really fluffy.
I have purchased and received gifts from furmoo and the quality is outstanding. Fast contact and delivery. Shelley us always clear if there us delays and keeps you up to date esp when they have sales and alot of orders. Highly recommend this business.
Love my bag I purchased it always turns heads and I would definitely purchase again! The workmanship is amazing!
Only purchase if you are ready for a new addiction! You can't stop at one or three or even five purchases. Love my bags and wallet, it's hard not to purchase each time new products are released
I've had nothing but good experiences with this business. They are a small manufacturer so products can take some time to ship on occasion (as they have to be sewn) but their communication is always very responsive and they go out of their way to fix problems etc.
Fantastic products, I absolutely love my bag (another fabulous addition to my collection)
Furmoo are amazing! For a "small" New Zealand business, their quality, pricing, and customer service are amazing. As far as I can tell, anyone giving them a negative review on her either didn't read the description on the item they purchased, or didn't have the common sense to reach out to Shelley or the team to sort out an issue.
I have purchased several items from Furmoo and have found them to be a great quality and efficcient delivery.
Amazing Quality, fast response and arrived quickly. Love to support a Nz brand that supports others
Absolutely my most favorite Nz shop. I own a collection of bags and slippers, just got some fluffy moodles and I'm in love. Got my slippers exactly 22 days layer communication with staff is fast and excellent
I received 2 gifts from FURMOO from my partner and LOVED them sooooo much
Received my cushion covers & mystery box for my birthday and needless to say I was well satisfied as usual, well made products that wear well, just some more additions to my herd. Always had great service and any queries are answered promptly- highly recommend! 🐄
Love all my herd! The only problem is limiting yourself to buy only a few bags and moodles.
Delivery can be slow but they're made to order....well worth the wait!
I get comments on my bags all the time and love them all so much. They're all so different but quality is exceptional, despite being very well used they're holding up without any fault.
Fantastic products from a fantastic company.
Customer service is outstanding, nothing is an issue. Communication is very prompt.
Furmoo are an amazing company, I have always had great service from them, Their products are amazing and top quality, highly recommended.
A belated review...purchased my slippers several years ago. Would love another pair but hard to justify - inner is just starting to wear thru but outer is still perfect. Great product. Like all their products (I have a range of bags!) Timing of delivery is always consistent with what is stated - could be overnight, could be a few weeks depending if in stock, pre order, or in a massive sale. Love the products, love the story behind Furmoo, and great customer service.
I have purchased a roadie day bag and also a cute flap cut purse. Love them both, the floral lining is a nice touch. Are holding up well to lots of use. I really want a wallet so that’s next on my list. Will obviously buy from here again, SUPPORT LOCAL NZ
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