Funzpoints Reviews 433

TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were unhappy with their experience overall. Many customers expressed significant dissatisfaction with the pricing and perceived value for money, frequently raising concerns about game fairness and the consistency of outcomes after initial small wins. People often felt that the more they played or spent, the less they won, leading to a sense of dissatisfaction with the overall experience. While some people reported issues with payment processing, such as funds being deducted despite transaction declines, others praised the instant payouts and unique games. A few customers also mentioned receiving gameplay credits and appreciated the smooth website experience.

What people talk about most

Payment

Customers had ambiguous experiences with payment. Many reviewers praised the instant payouts and quick... See more

Product

Reviewers mention ambiguous feedback about product. Many customers express strong dissatisfaction, citing... See more

Price

Consumers find price to be negative, consistently reporting that the platform is expensive and takes a... See more

Value for money

People report negative experiences with value for money. Many consumers feel that payouts decrease and... See more

Website

Customers consistently note ambiguous experiences with the website. Many reviewers praise it as the "BEST... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Ok. So first of all @funzpoints if ya wanna return some of our money to the account with email Wattsjorden1990 @gmail.com that would be cool. I read on here some others also got money "secured" by fun... See more

Rated 2 out of 5 stars

I’ve won a little here and there but now they have instant payouts I haven’t won anything substantial

Rated 2 out of 5 stars

Cool games but nearly impossible to win anything. And I like how on the reviews when people say something about it they reply as if you don’t like it to exclude yourself from it. Nice lol. Won’t be pl... See more

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2.7

Poor

TrustScore 2.5 out of 5

433 reviews

5-star
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1-star

Replied to 1% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Rip off Site

I have been playing on this site for almost 2 years and I'm on level 11,084 and it has become so bad! You can't get bonuses anymore. I saw the changes around level 3,000. The bonuses started coming less and less and eventually just stopped coming at all. Just like all of the negative reviews, this is exactly how they get you hooked. They let you win at first and then you can no longer win, except enough to keep you coming back and make you think you can win everything back. I never win from the drawings and the account reviews are worthless because they just take it right back. The same people win on this site over and over and these reels are definitely controlled. The computer keeps track of how much you've won and won't let you get over a certain amount by withholding bonuses. If you win one day, the next day you'll lose double that. This site is a rip off and a joke of a site! They steal your money! You'll never truly win anything. Save yourself the agony and don't start playing on this site. It's a dirty little trick and a scam!

10 October 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Kellie, we are sorry to hear you did not enjoy your experience with Funzpoints. We can assure you that all of our games follow sweepstakes rules and regulations. If you ever change your mind, we would be happy to help you with any questions or concerns you may have

Rated 1 out of 5 stars

2 to 3 months after playing

When I first started playing, the 1st 2 to 3 months,was awesome. You don't always win, mystery gifts where great; as well as account reviews. But, I see that's how they rope you in. I will literally spend 200 to win 7.75 if that. Funzpoints has became such a disappointment w/in this past yr. Imma start going back to a real Casino, cause this not it!!!!

1 October 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Jalunda, we are sorry to hear you did not enjoy your experience with Funzpoints. We can assure you that all of our games follow sweepstakes rules and regulations. If you ever change your mind, we would be happy to help you with any questions or concerns you may have.

Rated 5 out of 5 stars

One of the best sweepstake casinos..

Its rare I take time to write reviews, but when there is one that is deserving, I will take the time. I have been playing Funzpoints.com for just over a year. The payouts are good and the games are different then other platforms, making it one of my favorite sweepstake casinos. I have won over $25,000 and $1800 top one day payout. Their customer service is top knotch and account reviews always give me free play. You wont hit "mega" jackpots, but can win consistently.
If you are looking for a change and are board with all the same games, I recommend Funzpoints.com

25 September 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Stephanie, thank you for the kind words. We are happy to hear you have enjoyed our unique games and friendly customer service team. Have a good day, Funzfriend!

Rated 1 out of 5 stars

They let you win at first and then they take take take

Don’t waste your money! I spent nearly 1000 dollars in a week and did not win anything! Bonuses take forever to hit and it will let you hit smalls wins.. but 1000 in a week and had nothing to show for it. I deactivated my account and will take chances at casino or even try luckyland

16 September 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Travis, we are sorry to hear you did not enjoy your experience with Funzpoints. We can assure you that all of our games follow sweepstakes rules and regulations. If you ever change your mind, we would be happy to help you with any questions or concerns you may have

Rated 1 out of 5 stars

I was forced to give them a one cuz if…

I was forced to give them a one cuz if there was a below zero I would pick it if they are fraudulent they are Crooks they should not even be in business I won and they refuse can you pay me I put a lot of money into this casino and this is the first time I tried to redeem my money one and first they said I had to verify myself which I did in so many different ways then they said it was all good they had everything they needed didn't they turn around and deactivated my account blocked me and said they weren't going to pay me because I had Association with a banned Player and I told him I didn't know any band players and they couldn't give me no information about that so then they switched it up and try to say I used a card that belong to somebody else which I never did have proof of that it was just one thing after another and they just finally just said unfortunately we can't reverse anything in your block do not try to open account and they just was like that's that nothing I can do this is all made up they wouldn't give me any information then give me any names nothing just just totally blocked me out and didn't pay me my wings so all I'm saying is it could be you so don't play on this site

7 September 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT play at their casino there are…

DO NOT play at their casino there are much better sites to play on I don’t know who owns this casino but whoever it is is not a customer service person and neither are their customer service people. I opened an account and actually won some money I went through their identity process and everything to be told I had multiple accounts and they cancelled my cash out. I explained to them if their was other accounts my husband created them those winnings wasn’t done on those accounts it was done on the account I created. They would not give me my winnings and told me I was banned from their site because my identity had been compromised like I told them no it wasn’t it was my husband not some total stranger and if I didn’t have a problem with it then why should they and my identity wasn’t compromised when I knew who it was. That was just their way of not paying me my winnings. I have alot of friends that play at this casino and they have been treated poorly too and we all will not spend any more money at this place with all the casinos popping up they won’t be in business to long specially with their poor customer service.

28 August 2024
Unprompted review
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Reply from Funzpoints

Hi Christy. As per our Terms of Use, players are only allowed to open one account in their own name. Failing to comply to these terms can result in closure of accounts. We are sorry that you are not happy with the outcome. If you have any questions or concerns, please reach out to our support team.

Rated 3 out of 5 stars

Fun, but poor payouts

While it is a fun site to spend time on, I will say that after being a customer for several years, I'm disappointed that their payouts have greatly reduced in amount in recent years.
Their current payouts are laughable compared to much higher amounts from a couple of years ago. When they do payout, you're lucky to get $20-$40. You're best bet is to play in the free section.

A company change has definitely taken place and not for the better. I've been spending more and more time on other sites in the last year to overcome this programming change.

26 August 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Ron, thanks for your feedback. We are sorry that you have not enjoyed your recent experience. If you ever change your mind, we would be happy to help you with any questions or concerns you may have.

Rated 1 out of 5 stars

AVOID THIS SCAM

They are a rigged platform AVOID BEING ROBBED! THIS IS A HIGHLY RIGGED AND MONITORED SITE. THEY WILL LET YOU WIN ONCE OR TWICE AND THEN YOU WILL NEVER WIN AGAIN.

24 August 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Tatiana, we are sorry to hear you did not enjoy your experience with Funzpoints. We can assure you that all of our games follow sweepstakes rules and regulations. If you ever change your mind, we would be happy to help you with any questions or concerns you may have.

Rated 5 out of 5 stars

Love this platform

Love this platform! Ive played on this site for years and it's Completely unique compared to other platforms but it's just as awesome! Service is great and able to cash out instantly!

2 August 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Brittany, thank you for the kind words! We are happy to hear you have enjoyed Funzpoints instant redemption feature. Have a great day, Funzfriend!

Rated 1 out of 5 stars

Biggest scam of a site

Biggest scam of a site. This site took over 4k from me in two days. No matter how much I spun I was just losing and losing. I self excluded for a while because they always take my money and never pay out. Made the mistake of logging back in and they just took more and more of my money. Well I guess I gave it away but for sure this site is a huge scam. Thousands lost ..not sure how the owners sleep at night

19 July 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Rachel, we are sorry to hear you did not enjoy your experience with Funzpoints. We can assure you that all of our games follow sweepstakes rules and regulations. If you ever change your mind, we would be happy to help you with any questions or concerns you may have.

Rated 5 out of 5 stars

Trustworthy game experience

If you want a trustworthy site.this one is great. Ive played with them over 2 yrs.they always improving games and site.customer service is quick (not live or 24hr) but responsive and fair.they don't ask to be tipped on cash out.and have an instant option.

27 July 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Lu, thanks for the kind review! We are happy to hear you have been pleased with our customer support and instant redemption feature. Have a great day, Funzfriend!

Rated 1 out of 5 stars

I tried to deposit money onto my…

I tried to deposit money onto my account with my debit card but only got the amount I was paying for the Funzpoints taken off my debit card and never added onto my Funzpoints account. How do I get the credits I had paid for already?

26 July 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Andrew, sometimes a bank will hold the funds when a purchase does not go through so that could be the case here. If you need any clarification, our customer support team is happy to help anytime of the day. Their email is support@funzpoints.com!

Rated 5 out of 5 stars

Two thumbs up from a proud Funzfriend!

I’ve been reading the reviews here and it’s hard for me to believe these negative reviews. I’ve been playing over two years here and have cashed out over 2000 on two different occasions. No I don’t win every time I play but that’s the reason it’s called gambling! The customer service has never failed to respond back to any of my requests and yes sometimes I ask for a review to early and yes they will inform me it has not been a week yet. Cashing out was quick before, but now now it’s instant basically in get my withdrawals In under 15 mins. I give this place two thumbs up I’m proud to be a Funzfriend !

17 July 2024
Funzpoints logo

Reply from Funzpoints

Hi Bria, thank you for the kind review. We are happy to hear you have been pleased with our instant redemption feature. Have a great day, Funzfriend!

Rated 2 out of 5 stars

Funzpoints is not the same

I'm like a lot of other people I love playing funzpoints, and I also am very loyal paying customer that they have always seem to take care of but here lately it's like they're just pushing that button that copy and paste the same message over and over and over the account reviews take over 12 hours and then they say it's too early even though you put three $400 in it you know. I just don't understand what's going on but I'm not really pleased

15 July 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Amanda, thanks for your feedback. We understand that you have enjoyed Funzpoints in the past, and we hope that you feel that way again in the future. We are constantly trying to improve our response time to inquiries, and we appreciate your patience.

Rated 5 out of 5 stars

Awesome payouts, great customer service

Awesome payouts, only site thay I can actually wim money on and cash out instantly. I've been using funzpoints for over a year now and still have only had great experiences. Great customer service too!

8 July 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Dana, thanks for your review! We are happy to hear you have been pleased with your Funzpoints experience. Have a good day, Funzfriend!

Rated 1 out of 5 stars

Don't suggest you play they don't send your money

I cashed out 60$ instant transfer onto my debit card on June 22,2024. They said my bank accepted it and gave me a transaction number. It is now 6days later and my bank still is telling me that no deposit from
Whoopla inc or funpointz had been made. And all funzpoints can tell me if "maybe you entered your debit card wrong we can only see the last four of the card, and if you did there's nothing we can do about that". That's ridiculous the first time I ever use this game and TRY to redeem my winnings this happens. I don't suggest playing this. I've never had a issue with chumba when I won 2,000.00$ or with Fortune coin when my husband won 800$ or high 5 casino app when I won 200$.

21 June 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi there, thanks for your feedback. Unfortunately, we cannot enter your bank details, so players must ensure they enter the correct account when redeeming. We are sorry you have not been happy with your experience, but we are not able to recall a transfer after it has been deposited.

Rated 1 out of 5 stars

Ive been a very loyal customer with…

Ive been a very loyal customer with funzpoints, and for years they have been more than fair in giving me the benefit of the doubt when I make multiple deposits, and I cant even play for a short period of time. Recently, they have completely let me down!!!! In past experiences I reach out to them and they will help me. Ive reached out to them recently and not only have I just wasted hundreds of dollars, but they have refused to award any freeplay. In the past, they always took care of me.......im really disenchanted with Funzpoints and im super bummed their team has just decided to let their customers down!

27 June 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi James, we are sorry to hear you did not enjoy your experience with Funzpoints. We can assure you that all of our games follow sweepstakes rules and regulations. If you ever change your mind, we would be happy to help you with any questions or concerns you may have.

Rated 1 out of 5 stars

They charge a monthly fee!

I have been being charged a monthly fee on my Funzpoints Account, and when I brought this to their attention, and they did a review, they determined that the charges were legitimate, although they clearly state that it's a free game without monthly fees. The paperwork I submitted clearly showed that I was being charged, but they are refusing to return my money, and because of this reason, I would suggest using any other gambling site available because funzpoints will only steal your money and then tell you that you authorized it yourself through your account. I'm disgusted and discouraged and will never use them again!

24 June 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi there, we do not charge a monthly fee. We have requested more information from you to investigate what exactly occurred here and how we can help going forward.

Rated 1 out of 5 stars

I have been a loyal player for years…

I have been a loyal player for years and it seems like the more you play the more you lose. They let a lot of the new players win just to get them hooked and the old players get nothing. It used to be great now it's the worst , I have lost probably $9,000 or more this past 6 months and haven't gotten anything back. They don't seem to even care as much as I email and tell them I get no response back. It's went majorly downhill . Don't get suckered into it u will be sorry .

23 June 2024
Unprompted review
Funzpoints logo

Reply from Funzpoints

Hi Stephanie, we are sorry to hear you did not enjoy your experience with Funzpoints. We can assure you that all of our games follow sweepstakes rules and regulations. If you ever change your mind, we would be happy to help you with any questions or concerns you may have. We wish you well!

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