Funstock.co.uk Reviews 

500
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Ordered an evercade "all in" bundle from them. Arrived a little later than originally expected but their communication throughout was top notch and it's clear their team worked flat out to get the o... See more

Rated 4 out of 5 stars

I bought a limited edition from funstock and it arrived within a week even though I am from the other side of the world. The collector's box arrived with some dents, but nothing too major. I would... See more

Rated 5 out of 5 stars

Very good shop. I live in France and I am always surprised at the speed of delivery. I am satisfied with my experience with Funstock. Très bonne boutique. J'habite en France et je suis toujours sur... See more

Rated 5 out of 5 stars

I ordered from them seveal times. First, the shipping is first class: parcels can arrive in two or three days on continental Europe, it's that fast. Second, they have an excellent email support com... See more

Company details

  1. Business Services

Written by the company

Founded in 2012, Funstock is an award nominated online retailer, home to Exclusive Limited and Collector's Editions for Asian & Indie games, plus curated retro gaming consoles, games, and merchandise.


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4.5

Excellent

TrustScore 4.5 out of 5

500 reviews

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No recent history of asking for reviews

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4.5

All reviews

(500)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

dismal experience so far

dismal experience so far, ive used funstock before. There handling of the Evercade launch has been terrible. and the excuse of covid does not gel. as other companies have coped extremely well. WILL NOT be ordering from them again

10 June 2020
Unprompted review
Funstock.co.uk logo

Reply from Funstock.co.uk

Hi Henry,

Firstly I'd like to wish you well and I hope you are staying safe and well during this global pandemic.

Thank you for your review. It's dissapointing to see this obviously - it's more dissapointing that we can't see your reviews from previous orders with us? - we have to assume you were happy with them as you have obviously come straight online when something was wrong.

We are operating within a global pandemic. We're not sure what other companies you are referencing, but we have delivered orders faster than most of the leading online retailers for this product. Some still haven't completed their order fulfilment. So overall, while we would have loved to have been faster, we are happy with the outcome.

We have sent regular emails, social media and worked with the manufacturer of this product to communicate on their emails and social media too. We're not sure how we could have handled this release better, within the government guidelines we are working to. We would have obviously loved to have delivered this faster, but without that as an option, we feel we did everything we could in our power to at least keep you informed. Some retailers you mention may have larger warehouses that permits more staff within social distancing measures - but we are doing the best we can do within the government guidelines.

You will also have been welcome to a no questions asked refund at any point during your order. This applies to all customers. So the fact you've obviously got to the stage where you feel we have delivered a 1* service, before asking for a refund is also dissapointing.

We hope that your past experiences with us, when were able to operate 'business as usual', would hopefully make you consider buying from us in the future, once the global pandemic is over.

Thank you.

Rated 5 out of 5 stars

Modern device, retro games, finally something worth the time and money.

Retro games lovingly brought together on a very decent modern handheld console. This is my thing, I love old games, and i miss the days of inserting a cart to play a game! Well, for very little money we can all have it and i am absolutely loving my Evercade!
The device feels premium, nice and solid and the buttons all feel real nice, no cheap wobbly ABXY and nice click shoulder buttons and the D pad is surprisingly very very good! Fantastic screen, which is also a really good size for these types of game, and the speakers have a pretty good volume too. Love the placement of the various buttons and ports, you can see and feel the thought that has gone into this device.
The carts are really cool, nice solid plastic with cool stickers on and the case is great, really nice and collectable but the manual inside is a real nice touch and thumbing through them has brought a big smile to my face.
Absolutely fantastic device for the money, well worth it and I love the cart idea, not too many games on them but enough to keep you entertained for a very long time, its not like these games have gone out of date is it?!
The whole process has been really good, Funstock have done a great job of keeping me informed and receipt of the device was very quick and with zero problems.
Evercade have done an outstanding job with this device, i cant believe how good it is for the money. I've been buying handhelds now for many many years and this sits proudly next to my Switch and is a real contender for play ability. Get one, you wont regret it :)

8 June 2020
Unprompted review
Rated 5 out of 5 stars

“I would like to review the company…

“I would like to review the company again, before i gave them a 1 star for my product delivery being late and not hearing anything. Today my gaming device has arrived as described by Andy from the company. He apologized for not hearing anything due to his information being sent to my spam folder. What a great company and i would buy from them again.”

4 November 2018
Unprompted review
Rated 5 out of 5 stars

“Quick respone

“Quick respone, great items, fair prices, everything is packaged save and secure and the shipping is pretty fast. Highly recommended shop. Perfect. Grade A+.”

31 October 2018
Unprompted review
Rated 5 out of 5 stars

Superb delivery speed

Very happy with receiving my order earlier than expected! The code for a free PC Game was an unexpected bonus.

16 October 2018
Unprompted review
Rated 5 out of 5 stars

My past purchases

I have bought handheld consoles and books from Funstock over the last 4 years, and have also bought direct from their stalls at gaming conventions. All purchases have been problem-free and, because of their range and their product knowledge, I will be buying from them in the future.

13 October 2018
Unprompted review
Rated 3 out of 5 stars

Problems rectified efficiently

Initially struggled with communication from the company and receiving my item.

Following a complaint through PayPal, I received very apologetic communication from General Manager, offering sincerest apologies and the item I ordered free of charge.

Whilst this did not erase the issues I had faced, it did make up for it.

Thanks

11 October 2018
Unprompted review

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