Armstrongs Independent Funeral Service Reviews 

When we were at our lowest, the team at Armstrongs gently guided us through what needed to be done. They were polite and considerate and fielded all questions with patience. On the day of my mother's cremation they called beforehand to calm our nerves and were so respectful at the ceremony. They didn’t hurry us, allowing us time to pause and reflect. I recommend them without hesitation.

Armstrongs were strongly recommend to me by a friend. Everything went perfectly. louise kept in contact with us throughout the process and funeral leaving no room for anything to go wrong.

Armstrongs was highly recommended from so many sources and we are so glad we chose them to represent us. We would recommend them very highly indeed. From our first meeting they were respectful, sympathetic and kind and provided a moving and comforting tribute to our loved one. We would like to pass on our thanks to Oliver who guided us through a painful time with the utmost professionalism and sensitivity. Thank you Armstrongs for all your care.

We could not have been any more pleased and thankful towards the team at Armstrongs for their caring support, expert guidance and sensitivity during a very difficult time for us. Armstrongs made the entire process from start to finish as simple and stress free as possible.
I would highly recommend.

A few days before my husband passed away we contacted Armstrongs having read their lovely reviews. We were so glad we did because within a few hours of losing my husband they came to take him into their loving care. They guided and advised us every step of the way to the funeral and beyond, even ensuring his ashes and a customs declaration were ready within three days of the funeral for us to take him abroad on his final journey.
The members of staff were professional, dignified and approachable, and the attention to detail was outstanding. It was a huge relief to know that we could rely on them to ensure that nothing would be overlooked. The day of the funeral went smoothly, the service was beautiful and a fitting tribute to our beloved husband, father and grandfather.
I have no hesitation in recommending Armstrongs Funeral Service.

Armstrongs were so kind and thoughtful when I arranged my Sister’s funeral with them.They talked me through every stage very patiently and helped me make my decisions.
Their Celebrant was lovely the service was beautifully done, NIK made us feel very relaxed and special.
I would definitely recommend them and intend to use them for mine and my husband’s funerals.
Well done the Armstrong team and Thank You.
Val Laming

Armstrongs handled the funeral arrangements of my brother brilliantly.
From the very start, when we first visited them on the day of his death, to the day of his funeral itself, they were kind, supportive, helpful, calm, reassuring and utterly professional.
In addition to ensuring that everything went completely smoothly, the extra little touches (finding an appropriate photo for his order of service; checking and rechecking all the documentation; providing flower seeds for all the guests at the funeral) meant a great deal to us.
I can completely understand why they have such an outstanding reputation and why they were recommended to us so warmly.
We will never forget their excellent service and their many additional acts of kindness.

We chose Armstrongs to be funeral directors for our Dad as we had heard that they had a good reputation. We were pleased to be able to have a preliminary chat with Fiona whilst Dad was receiving palliative care at home, and this made everything easier when he passed.
Darren and James were extremely respectful and caring when they came to take Dad to their funeral home. We were pleased to be asked if we would like to be present in the room while they prepared him to leave his house.
Fiona was very caring, understanding and professional when the family met her at Armstrongs to discuss arrangements, and she guided us through the range of options available.
We were very grateful to be able to spend an hour with Dad in the chapel of rest before the day of the funeral. We said our goodbyes and remembered special times in the peaceful, unhurried and private surroundings. This greatly helped us on the day of Dad's funeral when time to say goodbye was limited.
At the Crematorium Louise and her team performed their duties with dignity and professionalism in a very caring and attentive way. We were reassured they were on hand the whole time to assist the family when needed.
Throughout our dealings with Armstrongs, Claire has been our first point of contact and she has always been kind, considerate and helpful to us.
In a changing world where everything now seems to be more difficult and organisations harder to deal with, Armstrongs provided a most caring and professional service keeping the whole process easy and without complications. We would not hesitate to recommend them.

From the moment we contacted Oliver and the team we were immediately impressed with there Service. We found them to be polite professional caring and respectful. Making the arrangements we were always put at our ease and never pressured to make a snap decision. All of our requests were no problem for Oliver and the team. Everything possible was done to support our family during this difficult time.
We cannot thank the team at Armstrong enough for their respect service we appreciate that thank you.
Family and friends of the family

A highly professional and caring family owned funeral service who excelled at every touch point from mum's death through to her funeral and cremation. Our funeral director, Louise Haynes ,was so caring and so hardworking, she took so much of the distress from us. Thank you and can highly recommend Armstrongs to any family suffering the same sad loss as our family did.

I would like to thank Nick Armstrong also Fiona and the team for the most awesome professional service from start to finish for the funeral of my late wife Caroline Simpson I cannot praise them enough.
Thank you again 🙏

We would like to extend our appreciation for the excellent Services of Oliver and all the Team at Armstrongs, at such a very difficult time they guided us through the funeral for our mum with a considerate and calm professional approach, providing all the help we needed. They were recommended to ourselves by friends which we can certainly endorse. Many thanks June's Family

Can't thank Armstrong's enough.
We did not know where to start when Mum died and their help was invaluable.
Fiona was calm and patient and talked us through everything we needed to do and took control of all the aspects that they could do and carried them out flawlessly.
With a big family to co-ordinate for dates and arrangements needed for two churches as well as the burial it was not straightforward to arrange. However, their good relations with local clergy and extensive local knowledge, meant that all was arranged and carried out smoothly with no stress for ourselves.
On the day, Nick was calm and very supportive and it really helped to know that it was all in his hands. We felt totally confident that it would be handled smoothly, and it was.
I would thoroughly recommend them.
Thank you.

We recently met Oliver from Armstrong Funeral Services to organise our mums funeral service at Risby crematorium.

For most people choosing a Funeral Directors would be the first time in doing so, and for us this was the case.

We looked through the internet results as I’m sure most people will do and we also had a few people who suggested Armstrongs and so we made our decision, this was without a doubt the best decision we could have made.

From the first moment of meeting Oliver we knew we were in safe and compassionate hands.

We had no ideas of what happens, when, who or anything, Oliver took charge in the most compassionate and respectful manner and organised everything from making sure a photo display was taken to the wake to a teddy bear display in the crematorium.

Losing a loved one is an emotional difficult time for any family and having the right people around you during this time to help, guide and support in the planning and organisation of a funeral is essential, but it’s having the right people to do this that treats everyone with the greatest respect and compassion that is so important, and Oliver is this person.

If you are reading this you may have had a recent loss of a loved one, I can wholeheartedly support your decision into speaking and meeting Oliver in Armstrongs, you will know as soon as you meet him you’ve made the right decision.

I would also like to mention the Pallbearers we met who were lovely, again it’s a credit to Armstrongs.

Thank you Oliver for everything. Craig, Ian, Amanda & Frank

Armstrongs were absolutely amazing. Nothing was too much trouble and the team are so professional. I have used their services before so knew exactly what to expect and I wasn't disappointed. Nick and his team made everything so easy. Fiona was so patient with me during the arrangements and on the day Oliver and his team were brilliant. I would definitely recommend Armstrongs and if you want something different ask them about Penelope their VW Hearse.

The Armstrongs team were friendly, helpful, caring and professional. Every little detail was attended to to ensure sure everything went smoothly for the service at the crematorium and made sure a sad day was a beautiful one.

I used Armstrongs to organise a recent service for a relative and would highly recommend them as nothing was too much trouble.

At the first appointment we met with Fiona who went through everything that we needed to think about and do. She was friendly and professional and gave us all the time we needed to make the necessary decisions.

She took care of everything - from the coffin & transport to liasing with the church & crematorium, ordering flowers, printing the order of service, booking the church organist etc.

At the service, there were more Armstrong staff on hand to make sure everything went smoothly.

From start to finish EVERY member of the Armstrongs team were incredible. In what is a very sad, stressful and difficult time they provided sincere and heartfelt support. My Uncle's funeral became something positive and a celebration of life and for that I cannot stress enough the power of empathy and kindness. Armstrongs are wonderful and I cannot recommend these kind people enough. Thank you x

After having used Armstrongs funeral directors for my father‘s funeral three years ago we were very impressed.
Sadly, my husband passed away last month and I decided to use them again.

After the phone call to Armstrongs to inform them of my loss, I had 2 very lovely Gentleman come to collect my husband from our home.
They were absolutely lovely, very caring and respectful to my late husband and me.

Once I arranged an appointment to sort the funeral arrangements I had a lovely gentleman named Lewis. He was fantastic very patient, informative, friendly and it was a relief to have the help from Lewis.

The whole experience with Armstrongs was very very positive and nothing was to much trouble.

Thank you for helping make my husbands funeral perfect, just as he would have wanted.
I feel very grateful that he would have been proud of his last day.
Thank you ❤️

Armstrong’s have been absolutely wonderful throughout the processes of organising my late parents funerals who passed just two years apart. They were considerate to every detail and ensured I had nothing to worry about at this difficult time. I felt that my parents had the most professional care and knew they well looked after. It was a seamless experience with no stresses at all. I’m very grateful to all of the team.