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Rated 1 out of 5 stars

Someone claiming to be from your team has given us thes account details to pay for services. Pleass advise. Is this authentic? Account Name: Adam Abdulraheem Bank: Lead Bank Routing Numbe... See more

Company replied

Rated 1 out of 5 stars

I made a campaign but after 1 month and multiple e-mails, I have received 0 response from them. It's like they don't even exist. Because it is useless, I tried deleting my account, but even that is no... See more

Company replied

Rated 5 out of 5 stars

I put this fundraiser on hold while trying to raise funds for my late wife Kiki's chemotherapy treatments in Malaysia. It failed miserably, and as a consequence she died on the flight (which the docto... See more

Company replied

Rated 5 out of 5 stars

It was amazing how quickly we were able to meet and exceed our $30K goal for the stim bike for Kelda's brain injury rehab. The ability to drive the campaign through social media was a huge factor in i... See more

Company replied

Company details

  1. Software Company

Written by the company

Crowdfunding for positive impact. Easy, effective, and free. Certified B Corp. Trusted by over 7000 nonprofits from global organizations to local volunteer groups, alongside countless personal causes, FundRazr’s comprehensive cloud-based solution makes it easy to maximize donor reach, mobilize volunteers, and steward loyal supporters, while providing unmatched visibility and value to corporate sponsors. FundRazr is more than just a traditional crowdfunding platform. We offer best-in-class, enterprise-grade fundraising functionality and innovative donor engagement capability to optimize giving results. https://fundrazr.com


Contact info

3.3

Average

TrustScore 3.5 out of 5

214 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Pechu is alive. Thank you FundRazr!

FundRazr is a wonderful tool to bring to life the magic of GIVING. There´s no price in how this help can make a difference in short timed situations. Support, coaching and a true solidarity. Our goal: to save Pechu´s life was reached in less than a week!... Superb experience.

2 November 2015
Unprompted review
Rated 2 out of 5 stars

Hard for people to donate and high fees

A lot of people have up donating as it was to hard!!

7 October 2015
Unprompted review
FundRazr logo

Reply from FundRazr

Hi Melissa,

Sorry to hear your campaign wasn't as successful as you had hoped. Our Crowdfunding Success Guide will give you plenty of tips & tricks to make your next campaign a success: https://fundrazr.com/pages/pdf/crowdfunding-success-guide.pdf

Our fees are among the lowest in the crowdfunding industry. See a comparison here: http://crowdfunding.ca/

Rated 5 out of 5 stars

Amazing!!!

I think this new way to raise money is amazing, thank you guys for the coaching. I would totally recommend this company to all the people who need financial help.

6 October 2015
Unprompted review
Rated 4 out of 5 stars

Excellent service

This was our 1st FunRazr outing and we will definately be back. Great job, thanks to all contributors/support. Hare Krishna.

17 September 2015
Unprompted review
Rated 4 out of 5 stars

Thanks for the venue!

The whole reason for making use of FundRazr was not happy, as we had a beloved family pet dying and we needed help to put her down in the house, since the cat in question had panic issues taking her out of the home. All that sadness and pain aside, FundRazr provided an excellent platform for us to reach out for help. Sadly, I was a little surprised that FundRazr didn't seem to do any advertising for us, and rather left it to us to do so. So I guess I'm saying FundRazr provided a pre-set website with simplified multi-media access, and automated reminders to contact your immediate circle of connections again. I appreciated the service they delivered, but was underwhelmed by the overall support in getting the message out.

12 September 2015
Unprompted review
FundRazr logo

Reply from FundRazr

Hi Todd,

Sorry to hear your campaign wasn't as successful as you had hoped. Our Crowdfunding Success Guide will give you plenty of tips & tricks to make your next campaign a success: https://fundrazr.com/pages/pdf/crowdfunding-success-guide.pdf

Take care! :)

Rated 5 out of 5 stars

Execllent

This was such an easy tool to use, worked out well, appreciated reminder emails and loved the experience.

8 September 2015
Unprompted review
Rated 5 out of 5 stars

Happy to use your search and reach my goal.

One of the things I loved the most about FundRazr was the ease of use. I had it set up in no time. It was easy to share via all my social media accounts. Clients had no problems donating. Everything was simple. And I like that I received a partial payment from my donations halfway through my campaign as it allowed me to kick-start my project. I would definitely recommend this crowdfunding service to anyone.

5 August 2015
Unprompted review
Rated 5 out of 5 stars

My Fundrazr experience

It was very easy to use Fundrazr. Easy to set up a posting, easy to add pics and edit, etc. This makes all the difference in the world.

29 July 2015
Unprompted review
Rated 1 out of 5 stars

Have not shut down a fraudulent fundraiser

I reported a fundraiser as fraudulent several times. Another person has also reported him. NO response from customer service other than automated responses. To date he is on his THIRD fundraiser with Fundrazr.
I reported this person to youcaring.com and they shut him down in a few hours. He then went over to gogetfunding.com and I reported him there. They shut him down in a few days. He moved over to Fundrazr and is now on his third fundraiser, scamming away.

24 July 2015
Unprompted review
FundRazr logo

Reply from FundRazr

Hi Janet,

Thanks for writing in, and while we appreciate your concern regarding the legitimacy of a user's campaign, we were not able to suspend the campaign you're referring to based on the limited information you provided, a review of the campaign in question and documentation provided by the Campaign Owner.

We've found that communities generally tend not to support suspicious activities, and even though this isn't always the case and sometimes individuals are able to convince others that they are not conducting suspicious activities, we cannot judge the merits of a particular campaign based on messages we receive from concerned parties without being accompanied by proof of fraudulent activity.

Sorry for any inconvenience.

Rated 5 out of 5 stars

Brilliant - Would recommend in a second

The site was easy to set up and the support staff were brilliant in helping me with some technical issues. I found it really easy to post updates and to keep on top of where the money was coming in from so I could manage the finances so to speak from my end. All in all FundRazr was just perfect for what I needed.

6 July 2015
Unprompted review
Rated 5 out of 5 stars

thanks Fundrazr!

I really appreciate the way this program is set up not only to get financial support from the community but to share your story and update it along the way

1 July 2015
Unprompted review
Rated 5 out of 5 stars

fundrazr feedback

I found fundrazr an easy and accessible crowdfunding site to use. With simple steps and clear guidance on what to do. It was very easy to update and share with people on social media. It was also easy for my donators to pay. One very useful element was that you could manually add any offline donations to the campaign, as a few contributors sent me cheques and that was a handy feature. Highly recommend it.

25 June 2015
Unprompted review
Rated 4 out of 5 stars

My Review

i HAD NO ISSUE, JUST DIDN'T SEE, WHERE IT STATED THE PERCENTAGE YOU WOULD RETRIEVE

14 June 2015
Unprompted review
FundRazr logo

Reply from FundRazr

Hi Andrius,

Glad to see your campaign is doing so well. Keep posting Story updates and you should reach your goal in no time.

Regarding the fees, the cost associated with using our service is advised to all users during the campaign creation process, and all users are required to agree to our terms before being allowed to launch their campaign. FundRazr charges the recipient a fee of 5% + the Payment Provider fees (typically 2.9% + $0.30 USD per transaction).

We have hundreds of registered Non-Profit Organizations as well as Personal users that use our service on a regular basis and are happy to pay the fee, because not only is our 5% fee among the lowest fees in the crowdfunding industry (See here for comparison: http://crowdfunding.ca), but also because using our service gains a fundraising campaign much more exposure (and as a result, more contributions) than it would receive otherwise, through our industry-leading sharing features and Facebook integration

If you have any questions, please contact us at support@fundrazr.com.

Bob & FundRazr Support Team.

Rated 5 out of 5 stars

Excellent service

Flexible fundraising platform. The team is really a pleasure to deal with. They show interest and care for the users of the site unlike other platforms that only go for the already big fishes.

6 June 2015
Unprompted review
FundRazr logo

Reply from FundRazr

Hi Florencia!

So happy to hear your campaign reached its goal on time for your trip. Hope you didn't forget to bring a scarf (and a parka and maybe some furry boots and a hot chocolate).

Bob & FundRazr Support Team

Rated 3 out of 5 stars

High commission

8% commission is steep. Had to move to our own website to cut down on this.

13 May 2015
Unprompted review
FundRazr logo

Reply from FundRazr

Hi Andrius,

Sorry to hear you weren't happy with the fees, but congratulations on blowing past your goal so fast! Wow!

Keep in mind that the cost associated with using our service is advised to all users during the campaign creation process, and all users are required to agree to our terms before being allowed to launch their campaign. FundRazr charges the recipient a fee of 5% + the Payment Provider fees (typically 2.9% + $0.30 USD per transaction).

We have hundreds of registered Non-Profit Organizations as well as Personal users that use our service on a regular basis and are happy to pay the fee, because not only is our 5% fee among the lowest fees in the crowdfunding industry (See here for comparison: http://crowdfunding.ca), but also because using our service gains a fundraising campaign much more exposure (and as a result, more contributions) than it would receive otherwise, through our industry-leading sharing features and Facebook integration, which is exactly what happened with your campaign:

Because you chose to use FundRazr to collect contributions, you were able to raise well over £12,000 in less than 2 weeks to help the people of Nepal recover from the recent earthquake - money you may not have been able to raise as quickly using another service.

If you have any questions, please contact us at support@fundrazr.com.

Bob & FundRazr Support Team.

Rated 4 out of 5 stars

Pretty good

Fundrazr was a pretty good crowdfunding tool. The site was extremely easy to use, setup was quick, and customer service was excellent. Only problem I had was that for those who do not use PayPal there was some difficulty in making donations. It was too confusing or did not work for some of our donors and they chose to make donations offline instead.

12 May 2015
Unprompted review
FundRazr logo

Reply from FundRazr

Hi Amanda!

Very happy to hear you enjoyed the usability of the website and the help we gave you along the way.

Sorry about the PayPal issues - unfortunately there's only so much we can do to help fix those kinds of issues since we can't access PayPal's system.

For your next campaign, we recommend using only WePay to prevent donor confusion and payment problems.

Bob & the FundRazr Support Team

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