I wouldn't even give this company a star. Submitted a complaint and they have still not responded yet I know they are going into administration so will not respond to anyone. The phone lines are... See more
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Great company when it comes to lending. Easy to navigate, pay loan off early and quick pay outs. I’ve always felt I could count on them as rarely ever been decline. The downsides to this are t... See more
Company replied
Never had any problems with this company, 👌 they always been helpful and always been understanding me. They helped me few times and I was managing repay, if u struggle u call them in time and exp... See more
Company replied
Excellent organisation! Short term loans for the people provided by the people! Have used Fund Ourselves on four or five occasions in the past to help fund my hobbies more expensive purchases. Have sp... See more
Company replied
Company details
Written by the company
Fund Ourselves is a UK high-cost short-term loan provider offering direct and peer-to-peer lending, providing short-term loans through our online application process. We are a group of passionate FinTech experts, coupled with a friendly customer support team with a shared vision to make a difference in the underserved consumer credit market. We aim to make credit accessible to those who need it and make financial lives simpler, better, and more convenient.
Contact info
Unit 1d, 36 Woodstock Grove, W12 8LE, London, United Kingdom
- 08000318169
- hello@fundourselves.com
- fundourselves.com
3.7
Average
3K reviews
Hasn’t replied to negative reviews
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Great company, thanks!
Great company when it comes to lending. Easy to navigate, pay loan off early and quick pay outs. I’ve always felt I could count on them as rarely ever been decline.
The downsides to this are the interest rates and the fact that it’s reported as a paid day loan on the credit file.
No matter how early you pay it off, payday loans are not a good look on this outdated credit score/files systems/agencies, unfortunately.
But as a company cannot fault it, especially if you need urgent money with easy repayments.
11 March 2024
Reply from Fund Ourselves
Hello Liliana.
Thank you for the wonderful review, and we apologise we could not fully meet your expectations.
We are glad we could help you each time you were in need of a helping hand and we hope we were able to fix your emergencies.
Thank you for your time and we wish you the best.
Fund Ourselves team
Got approved before 10pm but I am still…
Got approved before 10pm but I am still waiting for my money to be transferred in to my account even though it says fund will go in on the same day if you get approved before 10pm
20 March 2024
Unprompted review
Reply from Fund Ourselves
Hello Josh.
Thank you for the 5 stars!
Please note we aim to transfer the funds the same day by 10 pm for all applications completed before this time, depending on if completed before the cut-off period.
If not completed before the cut-off period, the funds will be transferred the next day by 10 pm.
If you have not yet received your funds, please complete the secure form with your information, and we will investigate this for you.
All the best.
Fund Ourselves team.
Rubbish had a fault since Monday 11th…
Rubbish had a fault since Monday 11th March I've asked problem they said technical glitch . I then asked why is this not on there site any information to stop people adding a marker to there file when it will automatically reject . They replied they will put messege when back working bit nothing about effecting peoples credit files. When you deal with these companies you have to be honest shame they don't have to be. Just admit your not allowed to lend at the moment and be honest with your customers.
11 March 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for your review and we apologise for this error you have experienced.
We always aim to be around when a customer is in need of help, and unfortunately, these issues can happen at any time and again we apologise that you have experienced this.
If you are applications have impacted your credit file, please complete the secure form with your information and we will look into this for you.
All the best.
Fund Ourselves team
Really quick & easy
Really quick & easy. Borrowed of these many of times over the years when I’ve needed to borrow money for a short time. Very easy to pay off early and not pay as much interest.
8 March 2024
Reply from Fund Ourselves
Hello Mollie.
Thank you so much for sharing this wonderful review with us and we appreciate the 5 star rating!
We are happy to know we were able to help you each time you needed a helping hand and we hope we fixed your emergencies.
All the best.
Fund Ourselves team
Straight forward borrowing
Straight forward borrowing, clearly sets out monthly payment schedule, and the best bit is it shows you how much you can save by even making the last payment early.
15 March 2024
Reply from Fund Ourselves
Hello Carol.
Thank you for the 5 stars!
We are glad you had a straight forward experience and we appreciate you sharing your feedback with us and the community.
We always try and be as transparent as possible, and we always try to help our customers in every way possible.
Thank you again for your time and all the best.
Fund Ourselves team
Great company and easy to use
3 March 2024
Reply from Fund Ourselves
Hello Ryan.
Thank you for the 5 stars and for sharing your feedback with us and the community.
We appreciate your kind words and we are happy to know you had an easy journey with us.
All the best.
Fund Ourselves team
Very understanding from all staff…
Very understanding from all staff ...positive experiences every time I needed extra money , highly recommend ...not at all the usual "Just Pay us back and quick "
11 March 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for the 5 stars!
We are glad we could provide you with a helping hand, and we hope we could fix your problems.
All the best, and thank you for the recommendation.
Fund Ourselves team
I paid of my existing loan early
I paid of my existing loan early. I applied for another loan and it said I'd been accepted and the funds were on their way. Nothing happened. I logged back in and it now said No Active Loan. I applied again for the exact same loan and its coming up with we cannot provide you with a loan and gives me all these debt advise people???????
I never had any issues with any payments.
I was just told their technical depth were sorting out an issue.
Why lie to people?
2 March 2024
Unprompted review
Reply from Fund Ourselves
Hello Mark.
Thank you for your review.
We apologise for that you have been affected by this issue.
We advise to wait a few months before you try to reapply for a new loan as each application is assessed separately.
All the best.
Fund Ourselves team
Haha that reply I got from you .
Wow 6 days ago I wrote my review and today I get another useless reply from you .How you people can still look at yourself in the Mirror or how you can sleep at night is amazing . And yet you still have not answered my question why is lending money not responsible after you have done so for what 2 or 3 month knowing how your cowboy outfit works I probably never get that question answered.
7 March 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for your review and we apologise that we could not meet your expectations.
We wish you all the best.
Fund Ourselves team
Disappointing and Unfair - accepted and then refused
I normally have nothing but good to say about this company, however I applied on 2nd March, approved and was told money on way. I did not expect to receive funds until Monday. When the funds did not arrive I messaged and was told there had been a technical issue and to reapply. I was then declined, nothing had changed on my credit file in that time apart from the credit search they had conducted. I made a purchase based on them saying funds were on the way. This is very disappointing and not treating customers fairly
5 March 2024
Unprompted review
Reply from Fund Ourselves
Hello Ann-Marie
Thank you so much for the feedback and we apologise for the inconvenience caused.
We can appreciate how frustrating this must be and would like to apologise for any undue stress this has caused.
Our team are working hard to fix this issue and also working hard to make sure this doesn't happen again.
All the best.
Fund Ourselves team
It was good thanks but I would like…
It was good thanks but I would like other loan am not getting accepted can you explain the reason thanks
1 March 2024
Reply from Fund Ourselves
Hello.
Thank you for your review.
We pride ourselves on providing helpful and friendly service and like to help all our applicants. However, at times this is not possible as we need to lend responsibly.
Each application is assessed separately, and previous acceptance of a loan is not a guarantee for a future acceptance of a loan.
Please be assured that we pay careful attention to each application and consider multiple data sets before concluding.
We apologise we were unable to help you on this occasion.
All the best.
Fund Ourselves team
They were really good at keeping you…
They were really good at keeping you informed about payment dates. The interest a little bit high if maybe they reduce that you would get more customers and make just as much profit
29 February 2024
Reply from Fund Ourselves
Hello Katherine.
Thank you so much for the 5 stars and we are glad you found our payment reminders useful.
We apologise we were unable to meet your expectations fully but we do hope we could help you with your short term emergency.
All the best.
Fund Ourselves team
Always great service and great company…
Always great service and great company to borrow money when customers need it
28 February 2024
Reply from Fund Ourselves
Hello Jodie.
Thank you so much for taking the time out of your day to share your feedback and rate us 5 stars!
We are happy to know we could help you when you needed it and we truly hope we were able to help you and fix your emergencies.
We truly appreciate your time and for choosing us.
All the best.
Fund Ourselves team
Great and professional service
1 March 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for the 5 stars!
We are glad we could provide you with a service which met your expectations and we hope we made a difference.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello Agnieszka.
Thank you so much for the 5 stars!
We are glad we could make another customer happy and we hope we could help in fixing your emergency.
All the best.
Fund Ourselves team
10/10 faultless experience
Great company and no BS. I wanted to test this experience and it was effortless from start to finish. Applied for £1k and got an instant offer for £500 to be repaid in 5 months. I paid off the first instalment 1 month early and then in this 2nd month at present, I paid off the full loan. The online account dashboard is easy to use. Other competitors don’t even offer that and make you phone them to change details or make payments manually. Fundourselves profited £163 from me and I’m okay with that. This was a test experience and they passed with flying colours. A bit of transparency, my credit rating dropped by 199 points straight after accepting this loan, but I’m not fussed as I have creditspring and that’s helped improve my credit rating by 300 points last year. Now I hope FundOurselves report positive results on my credit report.
25 February 2024
Unprompted review
Reply from Fund Ourselves
Hello Naweed.
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.
At Fund Ourselves, we believe that our customers deserve nothing but the best, and we’re committed to delivering just that.
Thank you for your wonderful feedback and for the time you took out of your day to share this with us.
All the best.
Fund Ourselves team
Wouldn’t even let me take a £100 loan
21 February 2024
Unprompted review
Reply from Fund Ourselves
Hello Jack.
Thank you for your feedback, and we apologise we cannot offer you a loan at this time.
Please be assured that we pay careful attention to each application and consider multiple data sets before concluding.
All the best.
Fund Ourselves team
Reply from Fund Ourselves
Hello.
Thank you so much for taking the time out of your day to share your feedback and rate us 5 stars!
We are happy to know we could provide you with a speedy service and we hope it went smoothly.
All the best.
Fund Ourselves team
Being able to repay earlier is…
Being able to repay earlier is wonderful, it really helps me keep my finances in check.
15 February 2024
Reply from Fund Ourselves
Hello Steve,
Thank you so much for leaving us a review.
We are glad you got to save some money on your interest by repaying your loan early.
We hope we met your expectations.
All the best.
Fund Ourselves team
You would think that a LOAN company’s…
You would think that a LOAN company’s top priority would be to make sure their customers actually RECEIVE the funds..
waiting all night and day for money that was for an emergency, customer service reading a script in a monotone voice
Edit they are meant to issue funds using FPS, so why would it take 24 hours and longer?
14 February 2024
Unprompted review
Reply from Fund Ourselves
Hello.
Thank you for your review and we apologise that you have experienced this delay.
We have been experiencing a technical issue recently which our team is working hard to fix.
If you have still have no received your funds, please complete the secure form and we will investigate this.
Thank you for your patience and we apologise once again.
Fund Ourselves team
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