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3.2
2 reviews
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I ordered a product in November and it arrived pretty promptly. A part stopped working (OTG adaptor) within 2 weeks and I contacted support. They got back to me pretty quickly and asked for a video of the device not working which I supplied....that was in early December. Despite numerous follow-ups, they have simply stopped responding.....
The customer service team at Fulaim was incredibly helpful and responsive. Since my Fulaim X5 microphone didn’t work as expected, they offered me solutions to ensure everything was resolved. I really appreciate the way they handled my case — very professional and kind, especially Stacey.
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