Fuel Lagoon Reviews

519

•

4.8

Truck Accessories Store

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Review summary

Created with AI, based on recent reviews

Looking at 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and functional design of the products, often noting their excellent fit and stylish appearance. Many appreciate the swift delivery and efficient ordering process, with some highlighting the company's ability to provide bespoke items and resolve issues proactively. People frequently mention the products' effectiveness in blocking sun, ensuring privacy, and keeping vans cool. However, some customers also noted occasional problems with delivery, such as parcels being lost by the courier or experiencing delays. A few other people also felt that the fit was not always snug for their specific vehicle models, or expressed disappointment with the product's appearance compared to online images.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and design, with many describing items as excellent,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and prompt... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising products as excellent, high-quality,... See more

Service

Users describe positive interactions with service, highlighting prompt, fast, and reliable experiences.... See more

Order

Customers had positive experiences with order, praising the quick and easy ordering process and prompt... See more

Reviews shaping this summary

Fuel Lagoon is a small Uk Company who take pride in providing quality, functional and stylish products. The Team @ F.L recently provided me with a five piece internal Thermal Cover Set and extern... See more

Company replied

Fab products! These van thermal screens fitted our Renault Master perfectly without breaking the bank! Perfect for blocking out the sun - keeping van cool and creating privacy during day/night. Easy t... See more

Company replied

I received a faulty item from the guys at Fuel Lagoon and they were really proactive in sorting the issue out, even allowing me to visit the premises to swap the item over and check it out before tak... See more

Company replied

Great service from this friendly team Bought a couple of things from this supplier, who delivered quality items in good time. One of my items was missing from one package, but a quick email, with a... See more

Company replied

Company details

Truck Accessories Store

Written by the company

UK Family Business making Campervan accessories for the van lifers

Contact info

Unit 18 Boston Road, LE4 1AU, Leicester , United Kingdom
01163191641
info@fuellagoon.co.uk
fuellagoon.co.uk

4.8

Excellent

519 reviews

5-star

4-star

3-star

2-star

1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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All reviews

(519)

112 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Dec 15, 2024

Good communication

Good communication when my address wasn't right... Good prices and I got some seconds..I couldn't tell why they were seconds?.. Great quality

28 November 2024

Reply from Fuel Lagoon

Feb 5, 2025

Thank you for your wonderful review! We’re glad to hear that our communication helped sort out the address issue quickly. It’s great to know you’re happy with both the pricing and the quality of the product – especially since you couldn’t tell why they were seconds! We really appreciate your support and are so happy you’re pleased with your purchase.

Dec 13, 2024

Lovely item and arrived well packaged…

Lovely item and arrived well packaged and in speedy time . Thank you

26 November 2024

Reply from Fuel Lagoon

Feb 5, 2025

Thank you for the kind words! We’re so glad to hear that you’re happy with the item and that it arrived quickly and well-packaged. We truly appreciate your feedback and your support!

Dec 9, 2024

Great VW screen cover

Beth was incredibly helpful. VW Campervan screen cover with name and James eyes was fantastic. Would recommend this seller

6 December 2024

Unprompted review

Reply from Fuel Lagoon

Dec 10, 2024

Thank you for taking the time to leave us a review! We will let Beth know you were pleased with the service she gave you!

Dec 5, 2024

The item, a windscreen cover, is exactly as described and seems to be good quality. Very fast delivery.

25 October 2024

Reply from Fuel Lagoon

Dec 10, 2024

Thanks for the review! Happy camping :)

Nov 8, 2024

Great service from Fuel Lagoon

Website easy to use, straight forward to order,and prompt delivery. Kept informed about delivery.

29 October 2024

Reply from Fuel Lagoon

Dec 10, 2024

Awesome review! Thanks for taking the time to leave us one

Nov 7, 2024

Quick and easy purchase

Easy to buy the right product It fits well and seems to be sturdy Arrived quickly

28 October 2024

Reply from Fuel Lagoon

Dec 10, 2024

Happy Camping Guys! Thanks for leaving us a review

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