FTUK Reviews 

797
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 297 reviews, reviewers had a great experience with this company. Customers frequently share that the support team is exceptionally helpful and responsive, providing quick solutions whenever questions arise during the trading journey. Many users also appreciate the smooth withdrawal process, noting that everything from the challenge rules to payouts is explained clearly from the start. However, some people mentioned experiencing frustrating delays when trying to withdraw their earnings, or dealing with unexpected rule restrictions on larger accounts. Some reviewers were not happy with the communication regarding their payout status, pointing out that responses can sometimes be slow or leave important questions unanswered.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, highlighting quick responses and... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising smooth, reliable withdrawals and... See more

Service

Reviewers mention positive feedback about service, noting a reliable experience and a hyper reactive customer... See more

User experience

Customers had positive experiences with user experience, highlighting smooth platforms, fast communication,... See more

Staff

People report positive experiences with staff, frequently highlighting the quick responses and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Not only did your team answer quickly (1 day max, most of the times less than that... ) but the answers I got exceeded my expectations. To be specific : after I'd passed the challenge phase, I had a... See more

Company replied

Rated 5 out of 5 stars

Just received another payout from FTUK on the popular Flex Challenge Account. The rules are fair, the withdrawal process was smooth and now I am enjoying my payout. Its time to live the dream..More... See more

Company replied

Rated 5 out of 5 stars

Hi All I had many funded accounts, I blowthem up Got again new one..pass the flex chellenge, IM ON 5TH PAYOUT ...non reject so far!!! So...be discipline, be consistent and control you... See more

Company replied

Rated 5 out of 5 stars

Great experience with FTUK I activated my $100K Flex account with FTUK in August 2026, and my experience has been very positive. I only had to pass one challenge, and the communication throug... See more

Company replied


Company details

  1. Education Center

Written by the company

FTUK has been funding traders worldwide since 2021, offering Forex & Futures prop trading programs built for traders. Our Buy After You Pass program lets you prove your trading skills first and only pay once you've passed. With just a 4% profit target, no time limit and straightforward trading rules, it's a simple way to earn your funded account. FTUK also offers Instant Funding, 1-Step and 2-Step programs, giving traders the freedom to choose the path that suits their trading style. Funding traders worldwide since 2021.


Contact info

3.8

Great

TrustScore 4 out of 5

797 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

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3.8

All reviews

(797)

316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BIG MISTAKE

BIG MISTAKE
i did a big mistake when i choose FTUK
everything looks good till i asked payout

9 July 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Stefano,

We're sorry to hear you feel this way.

We have searched our records using the name on this review and could only find a $9 purchase. Based on our records, you have not reached the payout stage with us.

We'd genuinely like to understand your experience. Please reply to our request for information or contact our support team with your account email or account ID so we can investigate your case and assist you accordingl

Kind regards,
FTUK

Rated 1 out of 5 stars

DON'T TRUST FTUK EVER

I've been trading with this prop firm for the last 6 months. My first payout of $343 was approved, so naturally I trusted them.
Then I made around $2,500 in profit, but my payout was rejected. They even used trades from before my first payout as a reason, even though those same trades weren't a problem when they paid me the first time. They gave me a new account, and I accepted it.
I worked hard again and made over $4,000. This time I followed the guidance they gave me—not increasing my lot size after a losing trade. But after I requested my payout, they changed the explanation and said martingale means not increasing your overall risk percentage. That's completely different from what I was told earlier. Again, my payout was rejected.
They gave me another account, so I started from zero once again. I spent weeks trading and made almost $5,000. And guess what? They're refusing this payout too.
After six months of hard work, 300+ trades, and almost $12,000 in profits... what did I get? Nothing.
It's honestly heartbreaking. Based on my personal experience, I will never recommend this prop firm to anyone. Guys, please be careful with prop firms like this. Your biggest investment isn't your money, it's your time. Don't let anyone waste it."

7 July 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Isha,

Thank you for sharing your feedback.

Regarding the claim that trades from before your first payout were used against you,v our review process covers the current payout cycle. If trades from a previous period were referenced, it was purely for transparency and context, not as grounds for denial.

We provided new accounts on multiple occasions as a genuine gesture of goodwill because we wanted to give every opportunity to trade within our guidelines. That is not the behaviour of a firm trying to avoid paying its traders.

We stand fully behind our decisions. However we respect your choice. We wish you all the best in your future trading!

Kind regards,
FTUK

Rated 1 out of 5 stars

My experience with FTUK has been very bad

My experience with FTUK has been extremely disappointing.

When I purchased the account, the only risk rule that was clearly presented to me was the 5% daily drawdown. I was never clearly informed that a 2% floating loss Account Protector rule could close my account.

I managed to build my account up to $19,715 in profit. After that, I had a loss of around $2,000, and FTUK closed my account because of the Account Protector rule.

I feel this is unfair because the rule that was emphasized to me was the 5% daily drawdown, which on my account would have been $5,000 per day. Closing an account after making $19,715 in profit because of a $2,000 loss feels unreasonable.

Traders deserve full transparency about all important rules before purchasing an account, not after they have already spent time building their account.

6 July 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Louvensky,

We're sorry to hear that you feel this way and appreciate you taking the time to share your feedback.

We take concerns like yours seriously and will be reaching out to you by email shortly so we can review your case together and address your concerns directly.

We look forward to resolving this with you.

Kind regards,
FTUK

Rated 2 out of 5 stars

Professional Communication, but Greater Transparency Is Needed

I successfully completed the trading objectives on my funded account and submitted my payout request. During the review, my account was rejected for alleged "Martingale" trading.

My trading strategy is based on ATR-driven dynamic stop-losses, multiple timeframes, and predefined setup classifications (A, B, and C). Every trade is evaluated independently before execution. The outcome of the previous trade is never used to determine the position size or risk of the next trade.

Throughout the entire account, my maximum drawdown never exceeded **1% of the account balance**, remaining well below the firm's own guidance to keep active (floating) risk comfortably below **2%**.

The five trades identified as Martingale involved realized losses ranging from approximately **$3 to $27**, included **different trading instruments**, **both long and short positions**, and trades in both the **same** and **opposite** directions. From my perspective, these were independent trading opportunities rather than a strategy of increasing risk after losses.

The company states that Martingale is determined by calculating actual risk using **both position size and stop-loss distance**. At the same time, their published rules clearly state that **using a stop loss is optional** on funded accounts. I requested the actual risk calculations and methodology used to classify my trades, but these calculations were never provided. As a result, I was unable to understand how the rule was applied in my specific case.

Based on my experience, the firm's risk management policies lack sufficient transparency and leave significant room for interpretation. Without access to the underlying calculations, it is extremely difficult for traders to understand how their trading behavior will be assessed during a payout review.

I respect every firm's right to enforce its own rules. However, when a payout is denied based on an internal risk assessment, I believe traders deserve a clear technical explanation supported by the actual calculations used to reach that decision.

If you are considering this firm, I strongly recommend carefully reviewing the trading rules and requesting detailed technical justification for any alleged rule violation before accepting a payout decision.
UPDATE:
Thank you for your response.

My concern has never been that my trades were reviewed. My concern is that although you identified the trade tickets, you did not provide the actual risk calculations that your own policy states were used to classify those trades as Martingale.

I repeatedly requested the calculation methodology, including the calculated risk for each trade and how it demonstrated an increase in risk after a losing trade. Those calculations have still not been provided.

Without that information, I cannot independently verify or understand the basis of the decision.
**Update:**

Following my original review, the company continued communicating with me and took the time to explain their risk assessment methodology in much greater detail.

Although the final payout decision was not the outcome I had hoped for, I appreciate that they handled the discussion professionally, answered my questions, and acknowledged that my trading was structured and that my intent was genuine.

They also offered me a new account so I can trade again with a full understanding of how they apply their Martingale policy.

I still believe that some aspects of the risk assessment methodology—particularly the practical application of the Martingale thresholds—would benefit from being explained more clearly in the publicly available trading rules. Having this level of detail available from the beginning would help traders better understand how their risk is assessed and avoid misunderstandings during payout reviews.

I appreciate the respectful communication throughout the process and hope the company continues improving the transparency of its trading policies.

3 July 2026
Unprompted review
FTUK logo

Reply from FTUK

Hi Ahmed,

Thank you for your feedback.

We value transparency and wanted to fully understand your perspective before reaching a final decision. That's why we first invited you to share your explanation and then provided a detailed response, including the specific trades that led to our conclusion. After carefully reviewing all of the information, we remain confident that our decision was consistent with our published rules.

We wish you all the best in your future trading!

Kind regards,
FTUK

Rated 5 out of 5 stars

Very good experience (2 payouts received) — Great potential

FTUK is a reliable prop firm. I was able to withdraw my profits twice without any issues. The trading rules are straightforward and far less suffocating than the competition, which allows for stress-free trading. On top of that, their support team is quick to respond whenever you have a question.

The only room for improvement to join industry giants like FundedNext would be introducing automated payouts. Other than that, they are solid.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

I thought FTUK is legit ? But they're SCAM

I thought FTUK is legit so I purchased 50k instant funding account and traded over 30 days .I just requested my payout of $2050 and guess what? They sent me a surprise violation email and rejected my payout. But they offered me a brand new account and said here you go you .I don't need another of their fake accounts since they don't payout. I have all the screenshot and emails they these people are shady and SCAMERS.Stay a way and don't waste your money and time.

2 July 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello trader,

We're sorry to hear you're disappointed. We reviewed your account and your payout was declined due to rule violations. As a gesture of goodwill, we offered you a new account, which you declined. If you'd like to discuss the details, please reply to our emai, we're happy to explain our decision.

Kind regards,
FTUK

Rated 2 out of 5 stars

I purchased the FTUK Pay After You Pass…

I purchased the FTUK Pay After You Pass Flex Challenge, successfully passed the evaluation, and received my funded account. I traded the account manually and generated $3,686 in profit while meeting the account objectives.

When I requested my first payout, my request was placed under review. FTUK contacted me, stating that they had identified trades under 30 seconds and patterns they considered HFT, martingale, and anti-scaling. They asked me to provide clarification rather than rejecting the payout outright.

I responded promptly, explaining that all of my trades were placed manually and that I did not use any EA, automated trading system, or copy trading software. I also answered all of their questions in good faith.

It has now been over two weeks since I submitted my explanation, but I have not received any update. My payout status still shows "Pending", and I have not been informed whether my payout has been approved or declined.

I understand that prop firms need to perform risk reviews, and I respect that process. However, I believe traders also deserve timely communication and a reasonable timeframe for a final decision, especially when a significant payout is being held.

I hope FTUK will review my case promptly, provide a clear decision, and improve communication with traders during the payout review process. If my case is resolved fairly and professionally, I will gladly update this review.

22 June 2026
Unprompted review
FTUK logo

Reply from FTUK

Hello Maaz,

We're sorry to hear about your experience. We have not received any email from you regarding this issue. Please contact us directly at support@ftuk.com, so we can investigate and help resolve the matter as quickly as possible.

Kind regards,
FTUK

Rated 5 out of 5 stars

FTUK Paid & Helped Beyond That

I have a funded account with FTUK. I am happy to say that I have received my first payout with FTUK.

I submitted my payout request and the next day, I got an email saying my request had been approved.

FTUK uses Rise as one of the payout platforms. There were problems with the Rise platform, but FTUK helped me get this sorted out and were very patient.

This is a pleasant change to so many other prop firms out there.

Thank you FTUK!

30 June 2026
Unprompted review
Rated 3 out of 5 stars

DIPLOMATIC UPDATE:

"I am choosing to move away from any confrontational tone. Despite the sudden communication breakdown and my removal from the official Discord server, I remain fully open to a calm and professional resolution. However, I must firmly point out that placing a customer on an internal blacklist simply for reporting a problem is entirely unjustified and inappropriate.

I am waiting for FTUK senior management to contact me directly via email to clear up the misunderstandings regarding my past review history, lift this restrictive blacklist status, and find a fair path to restore my account. My sole intention is to have a constructive, objective dialogue to resolve this situation properly."

30 June 2026
Unprompted review
Rated 5 out of 5 stars

FTUK is a great prop firm

FTUK is the best prop firm. They always respond to all of my questions. FTUK always put their customers first and always take care of their customers. I am having a great experience with FTUK.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend FTUK to anyone…

I highly recommend FTUK to anyone looking for a reliable and professional prop firm.

I am at my third payout, my experience with FTUK has been excellent from the very beginning. Their support team is absolutely fantastic—every question I've had has been answered quickly, professionally, and with genuine willingness to help. It's refreshing to deal with a company that truly values its traders.

Their trading platforms are great, the client dashboard is well designed, intuitive, and easy to navigate. Everything is clearly explained, from the challenge rules to account metrics and payouts, making the entire trading experience smooth and stress-free.

What I appreciate most is the transparency. The rules are clear, the interface is user-friendly, and the overall experience gives me confidence that I'm trading with a trustworthy firm.

If you're looking for a prop firm with outstanding customer support, a great platform, and clear, transparent trading conditions, I highly recommend FTUK. They've exceeded my expectations, and I look forward to continuing my journey with them.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Costumer service

Honestly things were shaky when I requested my first payout mainly because of updates and reviews but the team was there to help me at all times so that’s why I gave them a 5 star

24 June 2026
Unprompted review

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