Fsw Psychology Reviews 

Fantastic service I will never go to anyone else, always had a supportive team , could never ask for anything more

The best ever

The clinic has been absolutely wonderful extremely supportive and flexible. They were very cooperative with payment installments and even made thoughtful adjustments to the report when needed.

Dr. Freya, who assessed my daughter, was exceptionally kind and engaging. My daughter genuinely enjoyed every moment of the evaluation, and she liked Dr. Freya so much that she now follows every piece of advice mentioned in the report!

I highly recommend this clinic their professionalism, compassion, and understanding truly make a difference.

Freya and her team have great communication and deal with assessments and feedback promptly. They visited us in our home, which meant we didn’t need to travel and made the process even smoother. The reports produced are thorough and helpful for us as a family and also provides detailed advice for school provision. We highly recommend this dedicated team of professionals. Thank you for everything.

Highly recommend FSW Psychology. From the first phone call to my assessment I was listened to, validated and understood. FSW went above and beyond to accommodate me having an assessment for ADHD after being failed by the NHS for so many years. The team are experts and very approachable and understanding when it comes to the assessments. All assessments are completed to NHS standards also!

Totally recommend this company. From start to finish the process has been amazing! From first contact with Freya to assessments very professional and made the daunting process of diagnosis for my son, stress free and felt so supportive throughout. My son now has a diagnosis, we have answers, we have solutions. Freya has been so supportive every step of the way. Amazing team, amazing and supportive and easy to talk! Thank you!

Cannot recommend the team at FSW Pyschology enough! I was apprehensive about going private for diagnosis but I’m so glad I reached out to this company. Nothing has ever been too much from asking questions to Freya at any given point she’s on the other end of the phone. Nicola and Michaela who assessed my son were fantastic, they made us feel so at ease throughout the whole process. We as a family feel like we can breathe now we have confirmation of diagnosis and have opened many doors for support. Very affordable payment plan available and excellent service. Thanks again so much for everything.

My son had his Assements through FSW Psychology. Freya has been amazing during and even after the diagnosis. A year later i can still contact Freya for help and advice. Nothing is ever too much for them. Highly recommend

Amazing experience from start to finish. Freya and her team put us all at ease straight away, they explained exactly what was going to happen and when. All the staff were very pleasant and made my son feel respected and valued when they attended to do his observations. Myself & my sons school were blown away by the detail in the report & this has helped school have a better understanding of the support he needs. I am extremely appreciative of all the work FSW have done for my family and highly recommend them.

We recently used FSW for a full neurodiversity assessment for our 11 year old son. The process was reassuring, comprehensive and efficient throughout. My son felt totally at ease and able to be himself. The end result means we can use the diagnostic report to access some additional support and understanding as he enters secondary school. Such a relief, wish we had found Freya, Erin and Michaela years ago.

I was recommended FSW for a private autism assessment and am so pleased that I went with them. The process was clear and thorough. Responses to emails was prompt and thoughtful. The two psychologists I spoke to as part of the assessment were kind, professional, and very responsive to me. Going through and getting a diagnosis was a tough personally, but the team at FSW made it as easy and gentle as possible. And as it’s not a single assessment they picked up on my ADHD, which I hadn’t gone to them for!

This was the best decision we made. After many years of being told by our daughters previous school that they did not see any neurodiversity, when we finally got the stage where she could be referred to the NHS waiting list we felt hopeless at the thought of having to wait 2-3 years more.

We were recommended by a friend to approach FSW. From the beginning to the end, the process was easy, stress free and completely clear to us.

Everyone who works at FSW were kind and professional and LISTENED to us. It’s the first time we felt listened to and believed. The best benefit was that our daughter’s assessment could take place at home where she feels most comfortable.

The understanding and support our daughter now has is invaluable.

Best decision we have ever made!!

- it was a very bumpy 6+ years trying to get our daughter schools and GP to help.

- A friend recommended FSW psychology to us when we were at braking point as they have experienced something similar.

-The team is absolutely fantastic, the 'get to know me' cards are such a good idea for kids that struggles to 'connect' socially with others.

-Communications between us as parents and FSW was brilliant.

- We spread the cost over a few months which was a massive help!

- our family is closer than ever since our 12 year old daughters diagnosis.

- I have been recommending this service to everyone I know. Thank you so much to Freya, Erin and the team ♥ excellent service x

We had been waiting 2 years on the NHS waiting list, and were told it could be another year, so we decided to contact fsw psychology. The first time I spoke with Freya via email, she was so helpful, giving me all the information I needed and more, and she was very quick with her replies. The two ladies that did the assessments with myself and my son were absolutely amazing, so calm, patient, understanding and made sure my son felt as comfortable as he could if that situation. From start to finish the whole process was roughly 2 months, which I was so impressed with. I wish I did this a lot sooner; rather than waiting years on the nhs list. Also the final report was incredible, very detailed and more than I ever expected . I would 100% recommend fsw psychology to anybody looking for a neurodiversity assessment. Thank you so much Freya, to you and your team.

I found this company online that was local to me. From reaching out in August until receiving a diagnosis, Dr Freya and the team have been ever so supportive and accomodating. After years of being told by numerous mental health professionals that it was 'grief' of losing my parents that were to explain the way i was, it was validating to finally receive the correct diagnosis from the FSW team. This has completely changed my life for the good. I had suspected for years that i might be neurodivergent, however health board services have always thrown water on this idea. The service has been so amazing, i have referred a number of people to FSW, who have had their own personal validating experience. I cannot recommend this company enough. Thank you once again.

I did a lot of research into having a full Neurodevelopmental assessment for my 10 year old and found FSWPsychology to be the best out of all the other firms working in my area (some of whom are contracted by the NHS). FSW came recommended to me by a friend who has used them and I've since recommended them to many others because our experience was so good.
Freya explained everything very clearly and answered my many questions throughout the process very thoroughly, which was much better than the communication from other firms, which tended to be brief, vague and left me with questions.
I liked that FSW would provide a full report whether the assessment resulted in a diagnosis or not. I also liked that they could conduct the assessment with my child in person in our own home which none of the other firms offered and some don't even offer an in person session at all and only assess through an online meeting plus the standard questionnaires. Because it was in our own home my child was comfortable to be herself and she liked being in familiar surroundings so she could sit comfortably, get a snack when she needed one and have her toys and fidgets around her and available. Because the assessment was face to face the assessor also picked up on a physical issue with my daughter we weren't aware of that wouldn't have been picked up on if she had met the assessor through a screen.
The assessment followed NICE guidelines and used DSM5 criteria and the conclusion was made by a multidisciplinary team so the assessment and subsequent report and recommendations has been accepted by my child's school and will form the basis of her IDP to ensure she gets the right support at school.
The process was thorough but waiting times between stages of the process were reasonable and much faster than other firms we spoke to, one of which had a 6 month waiting list just to start the process (not to mention the 5-8 year NHS waiting list!)
Another thoughtful thing from FSW was that we were provided with a very child-friendly one-page profile of the assessor before their visit so my daughter and I could talk about the visit and she felt comfortable and excited to meet the assessor rather than feeling that a stranger was coming to visit.
I really couldn't praise the team highly enough and my daughter is already feeling the benefits of some of the recommendations from the report that we have put in place.

I cannot praise Freya and the team highly enough. A professional, friendly and kind service from my first exploratory phone call where I was falling apart a little, right up to our final report. The neurodiversity assessment was thorough, the team could not have been more accommodating for our needs and my emails and queries have been answered swiftly and with warmth.

There is light and understanding now at the end of the our tunnel and things make sense. A big thank you to all the team.

I cannot express enough gratitude to Freya and her incredible team for the life-changing experience I had during my private ADHD assessment. From the very first contact, they were warm, understanding, and professional, making what could have been an overwhelming process feel seamless and supportive.

The assessment itself was thorough and conducted with such care and respect. Freya truly listened to me, which made me feel validated in a way I hadn’t experienced before. Her insights and recommendations have been invaluable in helping me understand myself better and take meaningful steps toward managing my ADHD.

Since the assessment, my mental health and outlook on life have improved drastically. I now have the tools, strategies, and clarity I need to live more confidently and authentically. What once felt like insurmountable challenges now feel manageable, and I can finally see a path forward.

Thank you, Freya and team, for your kindness, expertise, and dedication. You’ve truly made a lasting impact on my life, and I will forever be grateful, Dawn x

We're incredibly grateful and thankful for Freya and the team for their knowledge, professionalism and support.
After struggling for so long with NHS waiting lists and referrals, we desperately needed support for our son. A full assessment for ADHD was carried out so quickly by FSW and they have been so supportive with strategies and tools for us as parents.
Thank you!!!

After struggling for many years and struggles I decided to look into having an assessment for myself ( ADHD ) and right away Freya made me feel at ease and having the assessment online in my own home really helped me relax. The report was so much more detailed and having some specific ones for my place of work has been great. I would and already 100 % recommend their service.

After years of struggling and waiting for help via the NHS, I decided to look into a private service. I contacted a few companies, and right away, FSW stood out; I received an email within minutes. From the very beginning, I felt listened to, and I can not tell you how much that meant to me after so many years of constantly being dismissed and ignored. Freya and her team went out of their way to accommodate an appointment around my hectic schedule. From start to finish, I felt supported and understood. I cannot thank you and your team enough for everything you did and have done for me.