In checking my bank details , I noted that £ had been taken out my account by FShipp. No idea who that was and why ? Still don’t know who or what company trapped me into this but seems it could ha... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I unknowingly signed up for a subscription with FSHipp.com and didn’t know until I saw £69 taken from my bank account. I googled it and saw that this is a common occurrence and that a call or email co... See more
I had no idea I had been signed up for this service when making a purchase so was surprised to see two subscription payments leave my bank account. I used the contact option to talk to their... See more
I was offered a refund on my shipping. I didn't realise that involved signing up, which I didn't bargain for. I ordered my goods for the first time, and Im awaiting delivery, so cannot comment on the... See more
Company details
Written by the company
Get free shipping on any online order with FShipp! Tired of paying shipping fees on online orders? Get free shipping and start saving money on all online orders, from your favorite shops, thanks to FShipp! Valid for all UK Postcodes
Contact info
United Kingdom
- +442045793323
- help@fshipp.com
- fshipp.com
3.9
Great
821 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy
20 March 2026
Unprompted review
Class performance absolutely would…
Class performance absolutely would recommend 👏
19 March 2026
Unprompted review
I followed the registration through a…
I followed the registration through a British merchant (Arrow UK). Unfortunately it wasn't clear that this service would not be beneficial to my country of residence (Greece).
19 March 2026
Unprompted review
I was ordering something online and…
I was ordering something online and your site popped up whilst I was placing my order, leading to me getting dragged in by getting something from you that I neither need or want, you shouldn't be allowed to pop up whilst ordering on another site, therefore cancel the subscription that you have conned me into doing
19 March 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
It was really easy
18 March 2026
Unprompted review
Good accessible website
Really good website easy to use got lots of cute stickers
17 March 2026
Unprompted review
Didn't realise this was a subscription
Didn't realise this was a subscription. Not made aware until I saw someone elses review!
16 March 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
Clicked by mistake
16 March 2026
Unprompted review
Strange service appeared to work but…
Strange service appeared to work but not a lot of info
15 March 2026
Unprompted review
Ordering was easy
Ordering was easy. Just literally placed my order, but nothing further to add. Just waiting for my goods to arrive safely & to be happy with my purchase.
15 March 2026
Unprompted review
Nancy was amazing
Nancy was amazing. She kept in contact with me and resolved the issue promptly.
13 March 2026
Unprompted review
Didn’t specify payment plan clearly
Didn’t specify payment plan clearly , miss selling
11 March 2026
Unprompted review
Reply from Fshipp
Hi
We are truly sorry to read about your experience and fully understand how upsetting this must have been. Please rest assured that this does not reflect the standard of service we aim to provide. Also, its a paid subscription after the trial.
Customer satisfaction is our top priority, and we are committed to resolving your case. Please contact us directly at help@fshipp.com so we can investigate and assist you as soon as possible.
Kind regards,
Team Fshipp
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