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Fruugo Australia (AU) - fruugoaustralia.com Reviews 

22,244
•
TrustScore 4.5 out of 5

4.5

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Considering 5,961 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping, noting that orders often arrive well before the expected delivery date. People also highlight the reliable communication and helpful tracking updates that keep them constantly informed throughout the transit process. Consumers appreciate finding hard-to-find items easily and state that the products arrive safely packaged and precisely match their descriptions. However, some customers also noted occasional issues with shipping delays, missing tracking updates, or unexpected problems from courier services. A few people experienced frustrating problems with incorrect or incompatible items, such as receiving the wrong product type or overseas power plugs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that items arrive in excellent condition and... See more

Delivery service

Clients share positive opinions on delivery service, highlighting fast shipping times and items arriving... See more

Order

Users describe positive interactions with order, highlighting the ease of online purchasing and quick... See more

Quality

Consumers find quality to be positive and consistently report satisfaction with their purchases. Reviewers... See more

Service

People report high satisfaction with the service, praising the fast shipping and regular updates provided... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used the electric toothbrush. This product is good. It was well packed. Had precise instructions, although written in white text on a light background meant very hard to read. I appreciated the... See more

Rated 5 out of 5 stars

The ease of purchase and quick delivery but most of all I got a product that works well and am so looking forward to taking the "curling wand" on my next cruise. I tested it as soon as the package arr... See more

Rated 5 out of 5 stars

Placed order and then felt like the site may not be reliable - emailed the site, found no contact dye to incorrect email address input. Response was instant with update to package and delivery. Very h... See more

Rated 5 out of 5 stars

Got my order theawolfe am trying to order more but won't let medon'tknow why. Trying to order 2 pack through PayPal but nothing happens tells me order is placed haven't heard anything or paid for it t... See more

Company details

  1. #7 of 21 best companies in Online Marketplace

Written by the company

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!

Fruugo - The Global Marketplace

Written by the company

Fruugo in other countries
Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22K reviews

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4.5

All reviews

(22,244)

5,882 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great service

Great service, very Happy with Fruugo 👍Unfortunately the Couier service did not notify me of the delivery And left the parcel at the front gate. Fortunalety It was found by Another resident who delivered it to me

10 September 2026
Rated 5 out of 5 stars

I have used the electric toothbrush

I have used the electric toothbrush. This product is good. It was well packed. Had precise instructions, although written in white text on a light background meant very hard to read. I appreciated the emails letting me know progress in shipping, transit, when it would be delivered, and then telling me it had been delivered, as I then discovered it had been. The package was expertly boxed and wrapped to cushion it and protect it from the elements such as rain.

10 September 2026
Rated 5 out of 5 stars

Happy with my hat box!

I could not find anything like the hat box I bought anywhere else - particularly in the size I needed. It was reasonably priced and, when it arrived, I found it to be very good quality.

9 September 2026

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