hO ACQUISTATO UN TELECOMANDO COMPATIBILE CON SMART TV 65" XIAOMI PER AVERNE DUE DISPONIBILI. iL TELECOMANDO è PERFETTAMENTE IDENTICO ALL'ORIGINALE E FUNZIONA IN MODO ECCELLENTE. pERVENUTO IN TEMPI REG... See more
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See what reviewers are saying
Purchased a smartphone that did not meet my expectations. The seller was a little hesitant in making the refund. Miss Stephanie from fruugo customer service got me there Purchased a smartphone that di... See more
The FRUUGO platform works well and has a good customer support system. Unfortunately, there are sellers who offer products for sale that do not work (in my case, three different sellers were selling S... See more
I had two very bruised ribs and in a lot of pain so I needed something stronger than the over the counter medicine 💊 that I normally buy here. I then found Frugo on-line but I'm The USA so was worri... See more
Company details
Written by the company
Benvenuti a Fruugo un mercato online con una vasta gamma di prodotti a prezzi ottimi: bellezza, salute, sport, moda, elettronica, casa, giardino e altro ancora.
Contact info
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, United Kingdom
- fruugo.it
4.3
Excellent
16K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very perfect 👍
19 February 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I didn't receive my order and also you…
I didn't receive my order and also you have not refund my money back
26 January 2024
Unprompted review
Reply from Fruugo Italia (IT) - fruugo.it
Hello,
Thank you for your review,
A member of our team will be in contact very soon,
Kind regards
Tutto come descritto.
16 February 2024
Every thing was super thx
13 February 2024
Unprompted review
Fast and all in order
10 February 2024
Merce splendida e consegnata in tempi…
Merce splendida e consegnata in tempi nn lunghi
3 February 2024
a blatant counterfeit
I feel compelled to share a recent experience I had with the purchase of a cosmetic that has left me utterly disappointed and questioning the integrity of the platform. On the 11th of January, I ordered a cosmetic product worth about €80, through fruugo. However, what I received was a blatant counterfeit, raising serious concerns about the quality and potential health risks associated with such deceptive practices.
What adds insult to injury is the seller's return policy, which requires me to send the counterfeit item back to China at my own expense—an estimated €35. It's disheartening that as a consumer, I am expected to bear the financial burden for returning a product that was deceptively marketed.
26 January 2024
Unprompted review
Reply from Fruugo Italia (IT) - fruugo.it
Hello,
Thank you for your review.
I am very sorry to hear this.
A member of our team has requested some information via Trustpilot so we can help assist you further with this.
Kind Regards,
Reliable fast and honest
Reliable, clear, fast and I got what promised. Product of a good quality.
11 January 2024
Arrived in time as told and in good condition! Nice product
Arrived in time as told and in good order! Nice product!
6 January 2024
Do not buy anything from this website
This is really embarrassing!!!!
This is unprofessional and very provocative!
I have requested several times for order cancellation, before it even gets shipped (since 5th December)
I have logged in to fruugo website, requested for order returning and all they have done is to sent me the instructions how to do the return (Automatic email which doesn’t represent my case), the email states steps to return a package, how to pack the items carefully, what and how to write the retailer’s address on the box !!!!!!!!
How am I supposed to do this !!!! this is impossible,
I haven’t received the item.
I have received a reply finally after 2 months saying that the order has been returned, please be informed that I’m not planning to collect it.
All I need is my money back asap
This was your mistake, because I ordered 2 items you confirmed both orders are in stock and after 10 days you cancelled one and you left one without my consent.
Please refund my money
27 November 2023
Unprompted review
Reply from Fruugo Italia (IT) - fruugo.it
Hello,
Thank you for your review.
I'm sorry to hear you feel this way.
I can see you have ordered from two different retailers.
Information regarding shipping and delivery can be found in the 'Delivery & Returns' section on each items page on our site.
Please be reassured that we are working as quickly as possible to assist you.
Kind regards,
LONG DELAY IN SENDING MY ORDER
After two weeks of the date which was supposed to recieve my order,I have not still recieve it. I do not know why. I send my order second of december but after one month nothing happend. I hope this problem be solved during the upcoming days.
4 January 2024
Unprompted review
Reply from Fruugo Italia (IT) - fruugo.it
Hello,
Thank you for your review.
I am sorry to hear you have not received your order.
A member of our customer care team will be in touch with you shortly to offer further assistance.
Kind regards,
The Board Game was counterfeit
I bought Ticket to Ride board game. Bad review because I opened it to check it out and it turned out to be a counterfeit version.
The board doesn’t close. The colours of the pieces are not right. The drawings are not the same. The quality of the box is damaged. The printing is blurry.
29 December 2023
Unprompted review
Reply from Fruugo Italia (IT) - fruugo.it
Hello,
Thank you for your review.
I'm very sorry to hear this.
A member of our customer care team will be in contact with you regarding this.
Kind Regards,
Really fast and everything arrived on…
Really fast and everything arrived on time. All perfect 👍🏻
29 December 2023
High quality of products
28 December 2023
They are in China and delivery times…
They are in China and delivery times are long. I asked to cancel as soon as I realised (same day) and they refused to cancel the order. Will not use again.
17 November 2023
Unprompted review
Reply from Fruugo Italia (IT) - fruugo.it
Hello,
Thank you for your review.
I'm sorry to hear this.
A member of our customer care team will be in contact with you regarding this.
Kind Regards
Frugo have never let me down
Frugo have never let me down. The have a huge variety and delivery is always speedy.
8 December 2023
super veloce
8 December 2023
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