First of all, my products (The Complete System for Mature Skin) is amazing. After using for one month my skin is soft, smooth, and brighter. Even more than that, I feel better — pampered and cared fo... See more
Company replied
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Review summary
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Reviews shaping this summary
Excellent products! smoother skin, less irritation or acne prone skin on my chin and forehead. Skin in my neck and décolleté visibly improved. Most of all, I like the fact that there are no hidden che... See more
Company replied
I've been using Froya Organics for about a month now and overall I'm really impressed. It's concentrated rather than watered down, so you use less product than you'd expect, and the Nordic plant-bas... See more
I wanted to change my account email. I sent an enquiry to ask how to do so. I got a very fast AI response, which enabled me to link to a human. My problem was solved within a minute or two after I fo... See more
Company replied
Company details
Written by the company
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Wild Arctic Plants
Written by the company
- You have never tried skincare like this
- Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.
Better Skin or Money Back
Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."
Contact info
United States
- help@froyaorganics.com
- froyaorganics.com
Save Up To 46% If You Buy Today
4.7
Excellent
8K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you so much!
Excellent support and love your products! J. Mick went above and beyond to support me with my needs. Highly recommend this company and products! Thank you!!!
22 June 2026
Unprompted review
Reply from Froya Organics
Stephanie, wow, thank you so much!! This genuinely warmed my heart. J. Mick will be so happy to hear this, going above and beyond is exactly what we aim for and it's so great to know it came through. Your recommendation means the world to us! 🙌
All the best,
Tobias @ Frøya
Polite personal emails quick reply’s…
Polite personal emails quick reply’s and updates thru the process made it trustworthy.
22 June 2026
Unprompted review
Reply from Froya Organics
Thank you so much for this, Breanna! Keeping you informed every step of the way is really important to us. So glad that came through and made the experience feel trustworthy. That's exactly what we're going for.
All the best,
Tobias @ Frøya
Get Ready to GLOW!
This product is amazing and so is their customer service. I get so many compliments on my skin! My sister thought I went to bed with makeup on- I said no, it’s a balm! I am so excited for my hair care system to arrive.
22 June 2026
Unprompted review
Reply from Froya Organics
OK the sister story made me laugh!! That is the best compliment ever. "No it's a balm!" We love that. And yes, get ready because the hair care system is going to be just as good. So excited for you to try it!! 🔥
All the best,
Tobias @ Frøya
I bought the Complete System for Mature…
I bought the Complete System for Mature Skin. I'm over 60 now and just wanted to reduce the fine lines and age spots starting on my face. But otherwise my skin was fine. After using the products as described for 2 weeks my cheeks and nose got a red rash. I've never had bad skin, not even in my teens, and this was bad. I stopped using and went back to my regular face oils and within a week my skin is healed. I went to request the money back guarantee and it wouldn't let me. I believed it to be another total scam. But they reached out to me and made it right. So, even though it didn't work for me, I believe it's a trustworthy company and look forward to trying other products they come out with in the future.
9 June 2026
Unprompted review
Reply from Froya Organics
Hi Jennifer,
I'm so sorry to hear that you experienced a skin reaction. While our products are made with natural ingredients, every skin type is unique, and sometimes sensitivities can occur.
Please don't worry, we absolutely honor our 60-day money-back guarantee. Could you please email us at help@froyaorganics.com and ask to speak with the manager? I'll personally help make sure your refund request is reviewed and processed properly.
We're here to help, and I look forward to resolving this for you.
Warm regards,
Frøya Organics
I got a wrong product in my order
I got a wrong product in my order. Quickly responded Froya send the missing piece. 🙏🏻
20 June 2026
Unprompted review
Reply from Froya Organics
So sorry about the mix-up in your order! Really glad the team was quick to respond and get the missing piece sent out to you. That's how it should always be handled. Thank you for the grace and for the kind words! 🙏
All the best,
Tobias @ Frøya
Customer service is on top of it!
22 June 2026
Unprompted review
Reply from Froya Organics
Yes!! That's what we're here for, Kelsey. Thank you for saying so!
All the best,
Tobias @ Frøya
Natural ingredients are my choice!
I’ve been using the shampoo for about a year now. My hair feels soft and looks healthy. I love that I’m not slathering my scalp with chemicals!
22 June 2026
Unprompted review
Reply from Froya Organics
Gail, a full year with the shampoo!! Love that. Soft, healthy hair without the harsh chemicals is exactly what we set out to create. So glad your scalp is happy and your hair is showing for it. Thank you for being with us!
All the best,
Tobias @ Frøya
Great customer service and quick to…
Great customer service and quick to respond to inquiries.
ZI
22 June 2026
Unprompted review
Reply from Froya Organics
So glad to hear that, Zara! Quick responses are something we really care about. Thanks for the kind words! ❤️
All the best,
Tobias @ Frøya
Tracking # - great help by VN
I have been anxiously awaiting my shipment but could not find a tracking # anywhere. I reached out to the support email address listed on the website, without high expectations of anyone reaching back...to my surprise, I received help within about 15-20 minutes and the help was exactly what I needed. Turns out my shipment is almost to my house! :) "VN" provided exceptional help, thank you!
Sarah Wolf
22 June 2026
Unprompted review
Reply from Froya Organics
Sarah, this made me smile so much!! VN will be thrilled to hear this. Getting a tracking number sorted out in 15-20 minutes is exactly what we want to deliver, and I'm so glad your shipment is almost there. Enjoy your order!!
All the best,
Tobias @ Frøya
Love Frøya
The products are perfectly suited to my skin, and the customer service is very responsive and pleasant.
22 June 2026
Unprompted review
Reply from Froya Organics
Hey Charlotte! So happy the products are a great fit for your skin. And knowing the customer service felt responsive and pleasant too, that means a lot. Thank you for the love!
All the best,
Tobias @ Frøya
Great experience!
I received my shipment missing a jar, so I contacted support and they were very responsive and are shipping me a new order. Although my first order was wrong, they were great to work with, which is greatly appreciated!
22 June 2026
Unprompted review
Reply from Froya Organics
So sorry about the missing jar, Shirl! Really glad the support team jumped on it and got a new order on its way to you. That's exactly how we want to handle it, make it right as quickly as possible. We appreciate your patience and your kind words!
All the best,
Tobias @ Frøya
The Frøya team were very prompt and…
The Frøya team were very prompt and pleasant in getting back to me!
Go Team Go!
SN
22 June 2026
Unprompted review
Reply from Froya Organics
Go Team Go indeed!! So happy they got back to you quickly and made it a pleasant experience. That's what it's all about. Thank you, Sharon!
All the best,
Tobias @ Frøya
I like to product
I like to product and it seems to be helping with wrinkles and firming of skin. The product is a bit greasy but nothing I cannot live with.
22 June 2026
Unprompted review
Reply from Froya Organics
So glad it's helping with the wrinkles and firming, Michelle! And yeah, the richness of our formulas is actually what makes them so effective. A little goes a long way and the skin really drinks it in. So happy you're sticking with it!
All the best,
Tobias @ Frøya
fast shipping and a great product
22 June 2026
Unprompted review
Reply from Froya Organics
Fast shipping and great products, that's the combo! Thank you, Kimberly! We ship quickly because we know you're excited to get started.
All the best,
Tobias @ Frøya
Some of the quickest response times…
Some of the quickest response times from any customer support team I have ever dealt with. They not only solved my problem, but were kind and understanding.
20 June 2026
Unprompted review
Reply from Froya Organics
Leslie, this is such a great thing to hear!! Kind and understanding on top of fast and effective, that's the full package we always try to bring. Thank you for taking the time to share this!
All the best,
Tobias @ Frøya
Good customer service
Had a really good service from Varinea this week regarding my recurrent order. Customer service always answers fast and products seems to be good quality and prepared with care. Julie S
21 June 2026
Unprompted review
Reply from Froya Organics
Thank you so much, Julie! Varinea is great and we're so glad she took good care of your recurrent order. Knowing the products are prepared with care is something we really stand behind, so it means a lot to hear that comes through. See you next time!
All the best,
Tobias @ Frøya
I ordered for my first times
I ordered for my first time, and absolutely fell in love with this product! It has opened a door for my wellness that i truly needed. I then ran into a mis-delivery on my second order (my USPS in error) and they supported me 100% through the entire process. I can't say enough about the service, support and true care that i've received through this entire experience. I am eager to have this remain a part of my daily routine. Thank you so much!
19 June 2026
Unprompted review
Reply from Froya Organics
Arya, this is so beautiful to read!! Falling in love on the first order, then running into a delivery hiccup and having the team show up for you 100% anyway, that is exactly the experience we want every single customer to have. The products opening a door for your wellness? That's everything. We're so glad you're here!
All the best,
Tobias @ Frøya
Thankful the company decided to work…
Thankful the company decided to work with me on my return issue. They were quick to solve my problem.
HB
10 June 2026
Unprompted review
Reply from Froya Organics
Hannah, so glad we were able to sort out your return issue and get it solved quickly for you! We always want to find the right solution. Thank you for giving us the chance to make it right.
All the best,
Tobias @ Frøya
Really great customer support…
Really great customer support experience, appreciate the efficiency and how my issue was addressed.
22 June 2026
Unprompted review
Reply from Froya Organics
So glad it was efficient and your issue was handled well, Erin! That's always the goal. Thank you for the feedback!
All the best,
Tobias @ Frøya
In less than a month my skin is lifted…
In less than a month my skin is lifted and tighter!! So hydrated. Wrinkles look so much smoother!! I will never use anything else!
22 June 2026
Unprompted review
Reply from Froya Organics
Allison, oh wow!! Lifted and tighter in less than a month, smoother wrinkles, and staying hydrated all night. THIS is what it's about!! So happy for you and so glad you found us. We'll be right here! 🙌
All the best,
Tobias @ Frøya
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