When my delivery arrived I realized my mistake. I had ordered the wrong blade. I contacted customer service immediately to arrange a return and to purchase the correct blade. I still have not heard ba... See more
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I bought a juicer from this company that was over £300 for a part to break but when emailing this company several times for weeks to get a replacement part, they ignore and don’t resolve this issue. D... See more
Purchased the horizontal juicer last week - Optimum 800. I am living alone but like to make bigger quantities of juice so I can enjoy fresh juice every morning. This vacuum juicer made my life so mu... See more
Company replied
I'm so excited about being able to blend my morning smoothie in a glass jug at last. Not only am I now getting the smoothest of smoothies, but I've no worries about plastic contamination now either.... See more
Company replied
Company details
Information provided by various external sources
Our mission is simple and clear: Helping people lead a healthier life style whilst promoting our exclusive range Optimum. We share our knowledge and information for healthy living through Workshops, YouTube Videos (https://www.youtube.com/user/Froothie...
Contact info
148 Caistor Road, DN37 7JG, LACEBY, United Kingdom
- 08000443889
- sales@froothie.co.uk
- froothie.co.uk
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This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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IM FURIOUS!!!
Every time this gets removed I’ll be back again and again and again!!!
I’ve spent close to £1000 with this company. Once they have your money, the after sales is one of the worst l’ve dealt with.
Delivery times are appalling for a U.K based company.
If I didn’t need to keep purchasing filter bags for a machine I bought from them, I would never ever use them again period!!!!
Do your research and buy from another company, even if they claim there products are better and cheaper for the price. Don’t be fooled.
I’ll also be sharing my numerous bad experiences with there customer service on all my socials…..over 130k followers.
BIG ❌

Reply from Froothie UK & Ireland Limited
Over the years I have had a number of…
Over the years I have had a number of Froothie products…juicers including the 700 range which is now discontinued so I purchased the Evolve. I’ve also had the 9200 and 9200A blenders which are fantastic power blenders and I have also purchased the Evolve Blende - a fantastic machine. Really happy with the products and customer service pre and post sales is excellent. Well packaged products ensures delivery is also very fast. I would recommend Froothie.
Vibrafit supplied by Froothie
I am so impressed with this company. My partner is seriously disabled and I was recommended by his physio to try a Vibrafit. As it was a trial I thought that I would buy a refurbished model, which was about £200 compared to a new one at £400. It arrived quickly but, unfortunately, did not work. This was not the fault of Froothie but their supplier. When I contacted Froothie they immediately agreed to supply a replacement, absolutely no quibble. But now for the really good bit. The replacement machine was a brand new one as they didn’t want me to have a further problem. This is customer service at its very best and they are to be congratulated
I wanted some guidance to buy the best…
I wanted some guidance to buy the best juicer for me and the customer service was very nice to help me and I bought the Julaviex juicer. It is amazing I use it everyday and I love it. THANK YOU GUYS.
Good customer service
After a first disappointing experience (but not their fault, Fedex lost the parcel), I got a call from the company's director and he went beyonds expectation to make it right. Froothie UK have a good customer service and good products.
Great blender
I make hummus and peanut butter mostly and the result is fabulous!
Excellent products
Excellent products, swift delivery , great customer service. I’ll definitely return to this company in the future
Excellent product and outstanding service!
This is a powerfull blender, excellent for smoothies, fruit shakes, and is able to handle large amounts.
Very good for making flour from dry grains, like buckwheat.
Also, the service was amazing!
Don't buy from this store
Don't buy from this store. First thing is that they offer a next day delivery with FedEx and then sending using Hermes 3 day delivery, so order placed on Tuesday arrived on Saturday. Another thing is that juicer that came is used with some grass still on it, no seal on the box and two plastic cups for juice and pulp are broken. Save yourself some time and money and buy from another, trusted store.
Btw. Optimum 600m slow juicer is great.

Reply from Froothie UK & Ireland Limited
Blender from froothie. My emails were always nswered very…
My emails were always answered very promptly and all my issues were resolved. Josiane is so pleasant and efficient. I would highly recommend this company. I love the optimum blender I purchased from them. High quality and durable.
I was very impressed with my Froothie…
I was very impressed with my Froothie 9200 A Optima high speed liquidiser. My only concern was strange bubble holes in the injection moulding sites on the base of the jug. I sent photos with an email to customer support and within 19 hours I had an apologetic response informing me that a new jug was ALREADY on it's way to me, and to keep the original jug! I was more than a bit chuffed with their fabulous response. Great product AND a great company? Absolutely I wrote on fb site too.
Would definitely recommend.
I took a lot of time deciding which juicer to buy. I read a lot of reviews and took advice from people who had been juicing for a while. I finally selected a Froothie juicer and I've very glad I did. Its a dream to use, quick, quiet and efficient. Its also very easy to dismantle and clean. I'm very, very pleased with the juicer and the service I received from Froothie.
I received my Froohie Evolve juicer and…
I received my Froohie Evolve juicer and it is amazing. Very easy to use and very efficient. I love it xoxox
Optimum 9200A
I have purchased the 9200A, it is a great blender and very powerful.
I Have only had my Froothie blender for…
I Have only had my Froothie blender for 2 weeks but am already very happy with it. I have been busy making my own nut milk (both almond and cashew)both are delicious and make my own breakfast smoothies extra special. Homemade hummus and cashew ricotta are so much nicer than shop bought and The Froothie Optimum G2.3 - Platinum series with induction motor make and it effortless to make. I am looking forward to trying nut butter and soup as my next project.
Both Bernard and Josianne were very helpful and a pleasure to deal with. All in all a very professional company delivering a quality product. I am very impressed.
5 STARS
Very happy with my juicer!! Great company and will definitely be letting all my friends and colleagues know.
No pulp control on my new Optimum 800 Just received my first juicer Optimum…
Just received my first juicer Optimum H3000, my son and i made orange juice together, i loved it and so did my son but he like bits in his juice and there weren’t any, my machine didn’t come with a pulp control function, is this the case with the new ones, have you taken it away?
I bought the Optimum G2.6 blender few…
I bought the Optimum G2.6 blender few months ago, and I am very happy with it. It is very powerful and I use it every day.
Thank you for the 9200A powerful…
Thank you for the 9200A powerful blender I love it.. and a big thank you for the sales team who helped me to choose this blender and responded promptly. I recommend this blender and Froothie company. My Best choice!
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