FrontrowparkingReviews 

Welcomed at gate. Excellent customer care

Great place to park and enjoy pre match drinks etc. Short walk to ground too.

Always courteous and looking to deliver a service as required

Well organised parking and booking system
Helpful staff at location
Well located with great facilities at Gol centre for football matches and football fans

Great experience. Turned up parking space available straight away and a bonus £5 voucher.

Very friendly and helpful. Easy , safe parking . I booked ahead.
Close to Cardiff city ground .

Easy parking and
only a ten minute walk to the stafium

Pleasant safe parking

Had an unfortunate accident which couldn't use this parking 72hrs before the game and wouldn't give me a refund.

Really simple, great spot 15 mins from centre.

Straight forwa d and efficient

I just wanted to say that I was truly impressed by the service on the 5th July for Oasis.
We traveled 5hrs to come and see oasis and obviously having to pre pay for parking and trusting that everything will be straightforward is stressful however once we arrived at Gôl I was so relieved. Finding the location and parking was easy the staff were super friendly and even had printed out directions on how to walk to the stadium.

Great communications, great directions and a great service on entry to the carpark, the security guard was informative, polite and professional. Will 100% use again and would highly recommend 👍🏻

First time using front row and we can highly recommend. Easy booking system, took the stress out of finding parking on the day. Staff friendly and informative. Will definitely be using again.

Well organiced, Kind staff and simply perfect

Easy to find. The staff very friendly and helpful. Definitely will use again.

Fantastic, used them for the Saturday 5th Oasis gig. Easy to find. As you arrive there was a very kind man, cracking jokes and found our information instantly. First person who's ever pronounced my surname correctly too. Then there was a nice woman who guided us to the exact car park to use. Car park was super close to the stadium and was safe and secure. Easy route in and out to get onto the M4, beat most of the traffic within Cardiff city centre. Price was justified. Would 100% recommend and use again.

Another update to Gwillyms post below. Trying everything to dodge a negative comment. He deleted mine on facebook and blocked me, threatened to contact my emplyer over this review, and ban me from playing at play football... I've seen lots of fights on pitches there. Not a nice guy - oh i had my 7 year old daughter in the car btw and it was a day out for her. Avoid, loads of free parking around, was supposed to be easy for her ended up being ripped off and threathened. Pathetic customer experience when he could have just done the right thing.

Edit: Since posting this, Gwillym has doubled down — and he's still advertising the same confusing offer with no clear indication of which parking includes a bar voucher:

Also worth noting: £20 to park is a joke. You can park at the stadium for £10. Go elsewhere — you'll get a better deal and none of the drama.

For context, I’m a designer with 20+ years of UI experience. I told him the layout was misleading. His response? Dismissive and rude. He said he’d “speak with the web designer,” then spent the rest of his emails blaming everyone but himself.

Here’s some context:

I didn’t insult you — feel free to specify what was said.

I calmly raised a complaint. You responded with sarcasm, threats, and veiled digs.

You tried to involve my employer, questioned if I still play at Gôl (not subtle), and implied my behaviour made me unfit to board a plane. Slight difference between a parking attendant and airport security i think :)

He calls customers hostile — but just check how he speaks to anyone who leaves a bad review. You’ll see a clear pattern: deflect, belittle, intimidate.

Here are his actual words. Judge for yourself:

First response to my initial email:

“Assuming you used the car park space at Pwll Coch I can refund you the £5 you would have had as a bar voucher for the sake of a quiet life. But please don't use us again. This is the first time we've had this issue and I suspect it is more to do with yourself than us.”

Second response:

“I note that you are using a workplace address to incorrectly contest this issue and will raise it with your managers if necessary and will quote the company in our review reply as you seem so intent on damaging us.”
“Are you currently playing at Gôl?” (which I can only assume was a veiled threat to ban me)

Third and final:

“You used the company address so it's fair game. Your behaviour is reflective of the company in this instance including your inattention to detail. Had you behaved like that at an airport I doubt you would have been allowed on a plane.”

Friendly, right?

Booked parking through Front Row Parking for a Wales match, advertised as £20 with a £5 bar voucher at Gôl Centres. I’ve played at Gôl for over 10 years and am a regular at Wales games, so I trusted the listing — especially as I had my 7-year-old daughter with me and wanted to make the experience a bit special.

What actually happened? I was sent to a completely different location — Ysgol Pwll Coch, with no voucher, no bar, and no explanation until I arrived. I questioned it at the gate and was refused entry by the man running it — [gwillym], who I later found out is the director of the business.

When I emailed to raise the issue, his response was shockingly unprofessional. He offered a refund of £5 “for a quiet life” and added:

“Please don’t use us again. I suspect it’s more to do with yourself than us.”

The refund was short — only £4.50, and the attitude throughout was dismissive and sarcastic.

To top it off, I walked past Canton Rugby Club, which was 300 yards closer to the stadium and only charged £10 — half the price, with none of the misleading advertising or attitude.

If you’re heading to a Wales game, do yourself a favour: avoid this place and park elsewhere. It’s not worth the stress — especially not when you’re just trying to enjoy the day with your family.

I recently attended the Principality Stadium to watch the EPCR Champions Cup Final. I needed somewhere to park outside the cordon zone in Cardiff, and stumbled across FRP. Whilst I appreciate ultimately this is about a space to put one's car, the company was outstanding - and here's why:

1) Comms: emails back and forward confirming the booking and a pre-event email with detailed comms about additional road closures on the day - which must have saved me 30-40 mins being stuck in the car

2) Attitude: I arrived at the entrance to the car park where I was met by a chap with a clipboard. "Hello Simon" he greeted me - and then proceeded to give me really useful info on getting to the ground on foot, as well as how to avoid traffic on my exit (ignoring the SatNav which was likely to take me on an alternative, more congested route).

3) Ease of getting to the ground: whilst it's a 1.2 mile walk, it is an easy route and assures one of missing the road closures pre/post match; not to mention busy railway stations!

4) Reasonably priced: it cost £30, which for 6-8 hours parking in a city centre on matchday is very reasonable (take note, Twickenham!)

All in all, I can thoroughly recommend this venue for Rugby matchday parking and will certainly be using them again.