Frontier Dental Supply Reviews 83

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Shannon at Frontier Dental Supply is an invaluable member of our team. Shipping is always smooth, with a personal followup of where it is shipping from and time of arrival. Shannon consisitently provi... See more

Company replied

Rated 1 out of 5 stars

The quality is not what they offer on the website. I emailed them asking for an explanation. 5 days have passed without any reply. Now the instructions for Primed - PrimGARD 160 Earloop Procedure M... See more

Company replied

Rated 5 out of 5 stars

I've been working with frontier dental for over a year now, and my sales rep is Annie. I love that she can help me with whatever I need, even if I am unsure of the specifics she always manages to find... See more

Rated 5 out of 5 stars

My experience with Frontier has been amazing. I work exclusively with Brittany M. Right from the time I opened my referral veterinary dentistry and oral surgery clinic in Victoria in July 2021 she h... See more

Company replied

Company details

  1. Dental Supply Store

Written by the company

Frontier Dental is a rapidly growing dental supply company committed to delivering a personalized shopping experience for dental professionals across North America. With a strong network of offices and distribution centers across the United States and Canada, Frontier Dental offers an extensive inventory of over 30,000 dental products, equipment, and tools, all available for same-day shipping. Frontier is dedicated to providing a tailored shopping experience for dental professionals across North America. With a network of offices and distribution centers throughout the United States and Canada, Frontier Dental boasts an extensive inventory of over 40,000 products available for speedy shipping. We offer a comprehensive range of 40,000+ high-quality dental products and 80+ brands. As an authorized distributor of many top brands, we provide reliable solutions and essential tools for any and every dental practice. Our team of current and former dental professionals has over 200 years of combined dental experience, ensuring we understand all of your needs and pain points. This allows us to easily assist you with product recommendations and solutions for every practice type.


Contact info

4.2

Great

TrustScore 4 out of 5

83 reviews

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Rated 5 out of 5 stars

Shannon at Frontier Dental Supply is an…Wow excellent

Shannon at Frontier Dental Supply is an invaluable member of our team. Shipping is always smooth, with a personal followup of where it is shipping from and time of arrival. Shannon consisitently provides exceptional product knowledge, and personalizes this by giving valuable recommendations. Her responsivesness and professionalism make a real difference to me, almost on a daily.

3 March 2026
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you so much for your thoughtful review! We’re delighted to hear about your positive experience with Shannon—she truly goes above and beyond for our customers. Providing personalized support, reliable shipping updates, and expert recommendations is exactly what we strive for.

Rated 5 out of 5 stars

Awesome

I’ve been ordering from Frontier Dental for a few months now, and I’m beyond impressed with the quality of their products and the customer service they provide.

13 February 2025
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with both our products and customer service over the past few months. Your support means a lot to us, and we look forward to continuing to serve you!

Rated 5 out of 5 stars

I love Frontier

I love Frontier! Best prices, wesbite, customer service. Can't recommend them enough!

4 February 2025
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you for your amazing review! 😊 We’re so happy to hear that you love Frontier Dental and appreciate our prices, website, and customer service. Your support means the world to us! If there’s ever anything we can do for you, don’t hesitate to reach out. Thanks for being a valued customer!

Rated 5 out of 5 stars

Top notch supplies and prices

I’ve been ordering from Frontier Dental for a few months now, and I’m beyond impressed with the quality of their products and the customer service they provide.

Their supplies are top-notch and priced competitively, which is a big win for me and what's even better is how easy the sales reps are to deal with

4 February 2025
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you so much for your kind words! We're thrilled to hear that you've had such a great experience with Frontier Dental. Providing top-quality products at competitive prices, along with excellent customer service, is what we strive for every day. We truly appreciate your support and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!

Rated 1 out of 5 stars

Diana Rep was rude

Diana Rep was rude. Called if we were interested, and when we said no she just hung up

22 August 2024
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

We're very sorry to hear about your experience. That’s not the level of service we strive for, and we appreciate you bringing it to our attention. We will be looking into this matter to ensure it doesn’t happen again. If there’s anything we can do to make it right, please don’t hesitate to reach out—we truly value your feedback and your time.

Rated 4 out of 5 stars

Beware of House Brand mix tips

We love being able to save money by purchasing from Frontier Dental, however be aware of the House Brand pink and teal mix tips which leak impression materials. It's not worth the savings if the product doesn't work like it should.

9 April 2024
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you for sharing your experience with us. We're delighted to hear that you've been able to save money through our products. We're sorry to hear about the issue you encountered with the House Brand pink and teal mix tips. Your feedback is valuable to us, and we take product quality seriously. Our team is looking into this matter to ensure that our products meet the high standards our customers expect. If you have any further concerns, please don't hesitate to contact us directly at info@frontierdental.com

Rated 1 out of 5 stars

Bad and cheap material.

we had very bad experience with this company.
We are very unhappy about their stuff we bought from them .they are all cheap and not a good with bad outcome.
we would nerve order from this company and we recommend you do the same .

31 July 2023
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

We're sorry to hear about your experience. We stand behind our product with a 60-day return policy. Please contact our Customer Service team so we can help resolve this for you.

Rated 5 out of 5 stars

Caleb ! Caleb! Caleb!

Caleb has been my rep for a few months and I am very happy with the service he has provided. He is always super happy and helpful. If he doesn't know something he tells me he will find out and he does. Amazing customer support, always fun to talk to. Prices are great and LOVE the free shipping with no minimun order! Great company!

18 November 2022
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

We are delighted to know that Caleb makes ordering a breeze!

Rated 5 out of 5 stars

I have been dealing with Michelle at…

I have been dealing with Michelle at Frontier Dental for almost 3 years now and she is the best! She gives us the best prices and is so attentive to our needs. Thank you Michelle.

Main Square Dental Office

19 July 2022
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you Loomina!

Rated 5 out of 5 stars

I've been now dealing with Pina at…

I've been now dealing with Pina at Frontier Dental Supply for two years now. What a pleasure it is to deal with a rep such as Pina who still believes in full customer service and with a smile! I can't see the smile over the phone but I can most definitely sense it. She's always going out of her way to get back to me in a timely fashion, be it via phone or email. Always very informative and knowledgeable with product, product changes and above all the pricing.
Thank you Pina for the last two years of dedication to me as your customer. Looking forward the many more years to come of a successful partnership, Supplier to customer!

12 July 2022
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you for this incredible review Jeanette!

Rated 5 out of 5 stars

We have had the pleasure of working…with Shannon Lastoria.

We have had the pleasure of working with an amazing Rep at Frontier Dental!
Shannon Lastoria goes above and beyond getting us the best prices and personally calls me to offer help with ordering, suggestions for products and I really value that she has taken the time to know our office and what products are best for us. Highly Recommend Shannon as a Dental Rep for Frontier Dental.

9 July 2022
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thanks Nannette!!

Rated 5 out of 5 stars

Highly recommend Annie Burns

I've been working with frontier dental for over a year now, and my sales rep is Annie. I love that she can help me with whatever I need, even if I am unsure of the specifics she always manages to find one that suits me. As an added bonus she always makes sure I get the best deal. Most importantly, she never makes me feel like I'm asking a dumb question being new as a practice owner. Working with Annie has been a breeze and one less thing to worry about when ordering inventory, especially for two dental offices. Definitely recommend and will continue going with her and the frontier dental supply team.

6 July 2022
Unprompted review
Rated 5 out of 5 stars

I was referred by a friend to order…

I was referred by a friend to order from Frontier Dental! Pina is my rep, she is so cheerful and happy every time I speak with her…she is very helpful when ordering all the products I need, ordering has become a breeze, because of all the dental knowledge she has….thank you so much Pina. I won’t be ordering from anyone else! If you need great assistance, order from Pina!

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Love dealing with Shannon at Frontier…

Love dealing with Shannon at Frontier she is so great and always goes that extra mile to make our experience more enjoyable Frontier is by far the best prices and our orders always arrive promptly

17 June 2022
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thank you Carole for sharing your positive experience with Shannon!

Rated 5 out of 5 stars

I find Shannon to be extemely helpful…

I find Shannon to be extemely helpful with a profound knowledge of dental supplies. Shannon follows through and up on deliveries, backorders and new products. Thanks Shannon lifesaver.

16 June 2022
Unprompted review
Frontier Dental Supply logo

Reply from Frontier Dental Supply

Thanks Edgemont Dental! It's great to hear you've had a 5-star experience with Micheline!

Rated 1 out of 5 stars

its been 18 days from the day i ordered..

its been 18 days from the day i ordered online. the company is very particular in deducting the charges from the point you order but doesnot specify if the item is available or not. After the placement of the order , i have no way to track the order or even speak to someone because the phone lines are always on voicemail to which no one picks up. I would highly recommend everyone NOT to ORDER from here because they genuinly DONT CARE

11 April 2022
Frontier Dental Supply logo

Reply from Frontier Dental Supply

A customer service rep has reached out to resolve this matter asap and make this right for you. We strive to provide the best customer service and unfortunately, as we are switching our infrastructure over to a new website experience, we missed your email. We apologize for any inconvenience that you have experienced.

Rated 5 out of 5 stars

AMAZING!

AMAZING! The prices and selection is awesome! Our sales rep ALICIA is fantastic. She is always so pleasant and works well with us to find the best deals. Thank you Frontier

14 March 2022
Unprompted review

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