Clear and transparent website, making it very easy to place an order. The shipping was incredibly fast, even though I accidentally provided our old address! I was able to track the status of the pa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Onestly, I missplaced a lefter in my phone number, but they immediatly they sent me an email so I could correct my error. The package arrived pretty fast and in perfect condition. The phone is a very... See more
Company replied
⭐⭐⭐⭐⭐ I’m extremely happy with this car wash brush! It’s very practical, easy to use, and makes washing the car so much quicker and easier. The bristles clean really well without scratching the sur... See more
Company replied
Easy to order. Acceptable prices. Much lower than in our shops in Slovenia. LIDL has similar prices at their time limited offers, but sortiment is limited and best products are often sold out- empty s... See more
Company replied
Company details
- Online Marketplace
- also in
- Children's Store
- Christmas Store
- Household Goods Wholesaler
- Pet Store
- Swimwear Store
Written by the company
"Frilla – Elevate Everyday Living" At Frilla, our mission is to enhance your daily life by offering carefully selected, high-quality products that combine style, functionality, and value. From home essentials to lifestyle accessories, we provide practical solutions designed for modern living. We serve customers worldwide with fast, reliable shipping, secure payment options, and dedicated support to ensure a seamless shopping experience. Transparency and customer satisfaction are at the heart of everything we do. Frilla empowers you to make smart, confident choices for a better home and lifestyle—anywhere, anytime.
Frilla – Elevate Everyday Living
Written by the company
- Frilla empowers you to make smart, confident choices for a better home and lifestyle—anywhere, anytime.
- At Frilla, our mission is to enhance your daily life by offering carefully selected, high-quality products that combine style, functionality, and value. From home essentials to lifestyle accessories, we provide practical solutions designed for modern living. We serve customers worldwide with fast, reliable shipping, secure payment options, and dedicated support to ensure a seamless shopping experience. Transparency and customer satisfaction are at the heart of everything we do.
Contact info
Slovenia
- info@frilla.it
- frilla.it
4.7
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very good communication
very good communication and information about the progress of my order
8 June 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Store you can trust
Receiving goods as descibed always make me happy. Store you can trust.
6 June 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
Very good experience with the item I…
Very good experience with the item I bought and specially with the people I from Frilla!
Thank you!
4 June 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Shopping experience was OK
Shopping experience was OK. I only had one problem and that is web page allowed me to go to payments although I have forget to add city. Because of that it denied my payment over Paypal. When i clicked back I didn't know will payment will be recorded or not. After that I have choose payment on delivery.
5 June 2026
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Product is exactly as I was expecting.
2 June 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
htan ayto pou paragkeila eyxaristo.
29 May 2026
Reply from Frilla
Ευχαριστούμε! Χαίρομαστε πολύ που ακούμε ότι είστε ικανοποιημένοι με το κατάστημά μας.
Με φιλικούς χαιρετισμούς,
Η ομάδα της Frilla
Communication and delivery was great!
29 May 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Every recommendation!
Everything was good: communication, timing, nice product as expected. Every recommendation!
28 May 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
The most things i ordered were very…
The most things i ordered were very good. The only product that i did not liked was the kitchen karpets. They were smaller and thinner comparing to advertising video
27 May 2026
Reply from Frilla
Thank you! We truly appreciate your positive review.
Unfortunately, from what you have written, it is not possible to determine what is wrong with our products. We'd be happy to help, but you'll need to provide us with more details. Please contact us by email at the email address published on our site. To contact a Support Agent, it is mandatory to select a topic and submit your request through the Contact Form. Our customer support team will be happy to assist you.
Best regards,
Frilla Team
Sve pohvale za proizvod i uslugu
27 May 2026
Reply from Frilla
Hvala vam! Iskreno cijenimo vašu pozitivnu recenziju.
Srdačan pozdrav,
Tim Frilla
PERFECT!PERFECT!PERFECT!
27 May 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
Superrr!!!
26 May 2026
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
Hitra dostava in tako kot mira biti!
26 May 2026
Reply from Frilla
Hvala! Veseli nas, da ste zadovoljni z našo trgovino.
Lep pozdrav,
Ekipa Frilla
It's ok.Verly good product.
22 May 2026
Reply from Frilla
Thank you! We truly appreciate your positive review.
Best regards,
Frilla Team
My goods were delivered on time,
My goods were delivered on time,
Exactly as described
Great price
22 May 2026
Reply from Frilla
Thank you! We’re delighted to hear that you’re satisfied with our shop.
Best regards,
Frilla Team
very speedy
22 May 2026
Reply from Frilla
Thank you! We really appreciate your positive review.
Best regards,
Frilla Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.