Fridge Friend Reviews 

1,096
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently report that the product effectively extends the freshness of vegetables and fruits, significantly reducing food spoilage and waste. Many highlight how items like leafy greens, strawberries, and avocados last much longer, often for over a week or two. Reviewers also appreciate the product's quality, ease of use, and excellent customer service. However, some customers noted that the product did not always meet their expectations, with vegetables still going limp or soft quickly, and felt it was an overpriced gimmick that showed no significant difference in freshness. Additionally, a small portion of people experienced issues with not receiving their orders.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers stating that it effectively keeps... See more

Quality

Reviewers highlight positive aspects of quality, noting that fresh produce, such as leafy greens,... See more

User experience

Customers consistently note positive experiences with the user experience, often describing it as simple,... See more

Value for money

People report positive experiences with value for money, with many reviewers stating that the product is... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and quick delivery times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

The fridge friend really works! Our food waste has dramatically decreased since using it - all those leafy greens that usually go limp after 3 days can last over a week and everything is fresher. On t... See more

Rated 5 out of 5 stars

Great customer service, I requested 2 green and 2 white when there wasnt really an option when ordering 4 pieces. This was no problem at all for the Fridge Friend staff, they were very helpful and I... See more

Company replied

Rated 5 out of 5 stars

Purchase was easy. Arrived within a week, and I live on an island off QLD. Access via water... All packaging was environmentally friendly. Fantastic. Thanks Ordered two, giving one to Dad's wo... See more

Company replied


Company details

  1. #2 of 6 best companies in Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(1,096)

326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and prompt…

Great communication and prompt delivery. This product actually works and we have noticed a big difference in the longevity of the vegetables.

20 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Carl,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend. I have two in my home fridge and one in the caravan fridge. Fruit and vege last longer and there is minimal odour in my fridge. Happy customer.

20 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Jane,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

great product

our fruit and veg definitely stay fresher longer with fridge friend.

20 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Sheree,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Works as advertsied

Works as advertsied

19 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hey,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Excellent Australian Product .

I am very happy with my Fridge Friend's. Have had them for a few years and they still do the job! My vegetables certainly last much longer . I also love my monthly emails , reminding me that it is time to reset my Fridge Friends.

16 February 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Second purchase first was a gift

Second purchase first was a gift, bought the second for caravan

14 January 2026
Fridge Friend logo

Reply from Fridge Friend

Thanks for the 5-star review. We really appreciate your support and your generosity.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

Great product

We have had the fridge friend for a couple of weeks. The contents in the crisper are definitely staying fresher for longer. Can recommend this product. We will also take the fridge friend in our caravan when we go on extended trips.

21 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Stacey,
Thanks for the 4-star review.

We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.

We really appreciate your support, what could we have done to earn that extra star?

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

I had a recent issue and the customer…

I had a recent issue and the customer service I received was brilliant. highly recommend the company and the product

12 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Donna,
Thanks for your 5 Star review of our after-sales service, we really appreciate it.
Cheers, Jonathan. Co-Founder

Rated 5 out of 5 stars

Love it and it helps keep my food from…

Love it and it helps keep my food from going bad bought for my whole family to use

20 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Susan,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Great product

Great product. Love it

19 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Christina,
Thanks for the 5-star review. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

A close friend of mine put me onto…

A close friend of mine put me onto these I use them in my fridge at home and my fridge in the caravan. The veges and fruit keep a very long time. I should have been using these before as I found back then things did not last very long.

20 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hey Geoff,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Gave it a shot on chance, and glad I did!

I thought I'd give this a shot, and I'm glad I did! It genuinly works really well. I threw one in my fruit/veg tray at the bottom of my fridge and immediately I noticed the difference. My strawberries last 1-2 weeks, compared to just 1-2 days previously. Mind blown.
Bananas, they age slower but they still fully brown - interestinly though, the inside of the banana is super fresh though, not bruised or soft. So although the banana goes brown, it's perfectly edible. This was not the case before Fridge Friend.

So yes, if you're umming and ahhing about getting this, I would. The fact that it's reusable as well, with just a quick zap in the microwave every 6 months, is awesome. I realise my reviews sounds like a sales and marketing post, hahaha. But anyway, I really like this and have now bought some for my sister and my parents. I'm yet to check-in with them for their results, but I'm sure it'll be just as good a result as me!

15 December 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey David,
Wow, what a wonderfully detailed 5 Star review.
We really appreciate you taking the time to provide it for us. And thank you for being so generous as to gift them to your family.
Cheers, Jonathan. Co-Founder

Rated 5 out of 5 stars

I was sceptical at first

I was sceptical at first, but I am genuinely seeing fruit and veg last longer in my fridge. Usually fresh herbs only last days, I have had mint & coriander last for 2 weeks and I have done nothing different. Worth every penny I paid for them

9 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Happy with the product and service

So far so good. My food seems to be staying fresher for much longer and the back up emails/reminders are great!

23 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Dianne,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Does what it says on the tin!…

I was sick of throwing out veggies cause they didnt stay fresh and mold free. So i saw the ads for Fridge Friend and thought i would give it a go. It Works. I had a cut capsicum in the veggie draw and no slime. It was as fredh as when i cut it. Fridge Fruend does what it says on the tin!

30 December 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Sue,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 1 out of 5 stars

haven't noticed a difference at all…

haven't noticed a difference at all with our fruit and veg lasting longer

29 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Lach,

As a small, Aussie-owned, family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

From experience, here are a few common reasons why results might vary:
1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

5. Insufficient number of Fridge Friends – As you only purchased one unit, it may not be sufficient to manage the ethylene, bacteria, and excess moisture present in your fridge.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

That said, we occasionally encounter a unit that simply doesn’t perform as expected. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Please email me hello@fridgefriend.com.au

Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

Friends in your Fridge!

Bought my Fridge Friends for the caravan and thought I would test them out in our home fridge first….Great! Fruit and veg are lasting way longer than ever before….needless to say they won’t be leaving to go on holidays in the van….think I’m going to need a few more.
Thank you Fridge Friend you really are my “ friend in the fridge “

6 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Martina,

Thanks for the 5-star review.
We’re so glad Fridge Friend is working well for you and helping reduce food waste at home.
We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 5 out of 5 stars

Loved it so much I bought another one…

Loved it so much I bought another one for a friend after I’d already purchased one for myself at Xmas.

6 January 2026
Fridge Friend logo

Reply from Fridge Friend

Hi Rohan,

Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

Rated 4 out of 5 stars

Great product

My only criticism would be the Velcro to hold it to the fridge could be better desgined because it isn't very firm. That is my only criticism because for the job it is designed to do it works really well. Removes odours and keeps food fresher for longer. I will be buying again

25 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Grant,
Thank you for the 4 Star Review and the feedback about the Velcro. We are woking on a solution for that :-)
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

They Work

I was a little sceptical when I found out about Fridge Friend but went ahead after seeing Lifestylepioners suggest them. I got 4 units, 2 for the home and 2 for our caravan. I installed them in my fridge at home and they are working well. No ouders in the fridge and my vegies seem to be lasting longer.
I have not installed them in the van as yet as we unfortunately have not had a break. All in all I am very happy with them.

24 January 2026
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Kerrie,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. We really appreciate your support.

Cheers,
Jonathan
Co-Founder,

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