Fridgebeats Reviews 

10
•
TrustScore 2 out of 5

2.1

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2.1

Poor

TrustScore 2 out of 5

10 reviews

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2.1

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(10)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid - faulty product and poor customer service

I ordered from Fridgebeats (order #QA20836) and the product arrived not working. I asked for a simple replacement and sent several videos clearly showing the fault. Instead of replacing it, they asked for further troubleshooting and for me to upload more videos to my own file share and send the link on. I declined and asked them to provide a file share instead. They never did, and the replies stopped.

With no resolution, I raised a dispute with my card provider (Amex), again supplying the videos. Only then did the company respond, and the first email came from a different agent who hadn't read the ticket history. It asked whether my order had been delivered, when my dispute was about the item not working, not about it failing to arrive.

I was then told a replacement had been arranged but couldn't be shipped until I closed the dispute, and that waiting for a ruling would take at least a month. I was effectively being asked to give up my protection in exchange for the replacement I should have received at the start. I was passed between several agents, and their apologies only came after I had escalated.

I am now also being phoned on my mobile by the company, which I find harassing, especially when I've already told them in writing that I'm waiting for my card provider's decision.

2 November 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID!!!!!

AVOID AVOID AVOID!!!!!! Unable to get refund (I originally wanted a replacement) the item arrived faulty, I fully charged it but the song kept skipping and crackling, was told to connect to a computer and re-download song??! I don’t have a computer. When trying to return it, you have to supply a video and photo of it, I’ve tried uploading varies videos showing fault but error message displays, so I’m unable to arrange return. Emails have gone unanswered. I think I’ll contact my credit card as service was not received

30 September 2026
Unprompted review
Rated 1 out of 5 stars

More than 10 emails for asking about…

More than 10 emails for asking about the gift I bought for valentine's days ( I paid on 6 of February ) , and only excuse’s , no real solutions , they don’t want to return my money , and is 23 of march , I a fake company . They stole my money .

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Don’t purchase anything from this…

Don’t purchase anything from this company, it’s a rip off. Ordered a fridge magnet for Valentine’s Day, it’s 26th February and still not received the item. I tried to get my money back and they want to keep half of the money.

Don’t buy from them.

14 February 2025
Unprompted review
Rated 1 out of 5 stars

Joke shop of a company

Joke shop of a company. Avoid at all costs. I paid 8.99 for 8/10 day delivery, waited over a month for it to arrive and it's not what I ordered. Someone else's photo and song on it.
Oh and its from China not UK

22 February 2025
Unprompted review
Rated 1 out of 5 stars

Honest feedback: Express delivery is not real

Honest feedback: I am not sure if all FridgeBeats are the same, but I ordered mine through the official site. The products are definitely good. It's worth the pay and perfect as gifts. I am giving 1 star to the business because they did not ship my orders within 3-5 business days. I paid $15 because I want the products to arrive before my mate leaves the country. Then, I got their email saying that I have to add $30 more because I am living in a regional area. It was a total of $45 for a promise of 3-5 days, but my products arrived very late. I ordered December 12, products arrived December 30, which is 18 days, not 3-5 business days. It is a legit company, but the promise of 3-5 business days is a sham. Definitely the first and last. They did not bother giving me a refund of the delivery fee. Not recommending this to anyone. Do not believe the 3-5 business days. You have been warned. Again, products are good, company is legit, but not the delivery and logistics. Thank you!

30 December 2024
Unprompted review
Rated 4 out of 5 stars

Good website

I was very very sceptical at first that the site was a scam as there was no reviews. I took a gamble and ordered anyway and the item has arrived it’s really cute I’m glad I took the gamble it’s a fab little gift looks great on the fridge and the sound quality is great. The picture could be a bit clearer but I think that’s my error with the image I chose. Would recommend this site! Delivery is a bit longer than what it’s says when ordering but it has still arrived before Xmas.

24 December 2024
Unprompted review

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