freyara.com Reviews 323

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 205 reviews, reviewers had a great experience with this company. Customers are very satisfied with the products, often highlighting their effectiveness and good quality. Many people appreciate the responsive and helpful customer service, noting quick replies and assistance with queries. The delivery is frequently described as fast, with products arriving well-packaged and in good condition. However, some people were dissatisfied with the delivery process, mentioning issues with tracking, unexpected customs charges, or items arriving damaged. A few other people also felt that the product quality was not always consistent, and some experienced problems with devices not working as expected.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers express satisfaction, praising... See more

Quality

Clients share ambiguous opinions on quality, with many praising products for being sturdy, high-quality, and... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers praise the fast delivery, with some... See more

Order

Customers had ambiguous experiences with order. Many reviewers report significant issues, such as deductions... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. While many praise the responsiveness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased a table mirror with light for a client. After checking the box on arrival I noticed that plug is not suitable for Australian socket (even I checked on their website; they were stating that... See more

Company replied

Rated 5 out of 5 stars

My fiance absolutely loves her Freyara machine, ever since she got her mini lipo done shes been using it to help her skin stay tighter & feel better overall. Thank you for making an amazing product!

Company replied

Rated 5 out of 5 stars

I ordered my Freyara cavitation machine fearing it would be a bust. I was pleasantly surprised when the machine arrived after 3/4 working days in perfect condition. It works wonderfully and I started... See more

Company replied

Rated 5 out of 5 stars

I took the chance and ordered this product directly from the company website and am glad I did. The package came quickly and works great. The company is very responsive with attentive customer service... See more

Company replied



Contact info

4.0

Great

TrustScore 4 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good customer service

Really good customer service. They replied to me within few hours and solved my issue.

8 December 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.



For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.

We have contacted you via email and would like to request a video for confirmation.

Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. Below is a link to the detailed information for this event:


https://www.freyara.com/activity_2025.shengdan

Choose a gift that keeps giving

Enjoy up to 60% OFF sitewide + extra 8% OFF with code FYC8

Because great body is the best present of all
Freyara Service Team

Rated 1 out of 5 stars

THEYRE SCAMMERS

THEYRE SCAMMERS

Don’t buy anything, I wasted over 1000 pounds for items that never arrived and they refuse to give refund for items I didn’t receive and instead of that offering 120 pounds back LOOOOOL. Been dealing for them for almost a month now and they seem to send you in circles without a solution! I honestly I wished I saw all negative reviews sooner, please be aware. DONT BUY FROM THEM.

17 December 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear Customer:

Thank you for sharing your experience. We sincerely apologize for any inconvenience caused.

If you have any questions, please feel free to contact our customer service email: suri@freyara.com. We will reply to you within 24 hours on weekdays.

We have provided you with a solution via email. We hope you can take the time to review it and reply to us.

Meanwhile, we have found that you have two packages still in transit. Please wait patiently for a few days for their arrival. Thank you very much for your understanding and patience.

Customer satisfaction is our greatest motivation, and we will definitely help you resolve your issue.

Since 2020, Freyara has been committed to providing high-quality products to many beauty enthusiasts and has received praise from numerous online influencers. Our products are safe, reliable, and of guaranteed quality. If needed, our customer service staff will provide you with relevant certificates. If you are not satisfied with our products, we also offer a 30-day unconditional return and exchange service.

To provide customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. The following link provides detailed information about this event:

https://www.freyara.com/activity_2025.shengdan

Choose a gift that continues to surprise you

Enjoy up to 60% off sitewide + an extra 8% off with promo code FYC8

Because having a great figure is the best gift

Freyara Service Team

Rated 5 out of 5 stars

Warmly recommended by my dermatologist…

Warmly recommended by my dermatologist I purchased a caplux to stenglthen and complete my minoxidil treatment to regrow my hair. I cannot comment yet about efficiency of the product but I com do it about the very professional, friendly and efficient team managing the front office of Freyara.

8 December 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.

For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. Below is a link to the detailed information for this event:


https://www.freyara.com/activity_2025.shengdan

Choose a gift that keeps giving

Enjoy up to 60% OFF sitewide + extra 8% OFF with code FYC8

Because great body is the best present of all
Freyara Service Team

Rated 1 out of 5 stars

Avoid this company

Avoid this company they will send you in circles! I ordered in September and now its December and I still don't have my order. First initially delivery address wasn't complete so courier couldn't delivery next starts where they run you in circles. After 3 months not receiving my order and numerous of times requesting refund and being denied refund I'm convinced they are shady company and using shady practices to not deliver good as they are not UK based they are China based hence they ignore every local consumer law. After 3 months they still insist parcel isn't lost and I can wait longer, they said they could try apply for replacement but I don't have any trust in them that's why I want refund, but they wont give you your money back. More I dont trust as I left 1 star review on they website FreyarUK and it got immediately deleted, that says they building they reputation on lies. Avoid this company they operate in UK as FreyaraUK so avoid them too, just source your goods from reputable sellers but not from Freyara.

UPDATE 16/12/2025
Love it, they reply that customer satisfaction is their priority and they want to double down their efforts. Double down on what? They sent private email that is completely opposing and actually illegal practice, here we go:

"We sincerely apologize for any inconvenience this may cause and thank you for your understanding.

We noticed you left a negative review. Due to the negative review, our finance department has not yet approved the refund. Could you please change your review?

We will immediately urge our finance department to approve the refund and send you the necessary documentation once we see the change."

THIS IS ILLEGAL PRACTICE AND BREACHES UK CONSUMER ACT. Is that blackmail? keeping my money hostage because I give them bad review due to them not fulfilling their part of contract? That email response further more proving all my points above!
Additionally just came off call with the courier company and they said parcel has been returned to sender provided return address 2 month ago on October to Ltd in UK registered company which got nothing to do with courier and they been blaming courier and lying all this time to me. Now its obvious why its not reported as lost because the courier doesn't have it!

15 December 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.



For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.

We have contacted you via email and we very much hope to help you resolve this issue

Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. Below is a link to the detailed information for this event:


https://www.freyara.com/activity_2025.shengdan

Choose a gift that keeps giving

Enjoy up to 60% OFF sitewide + extra 8% OFF with code FYC8

Because great body is the best present of all
Freyara Service Team

Rated 5 out of 5 stars

Great customer service!

Great customer service!

14 December 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.



For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.

We have contacted you via email and would like to request a video for confirmation.

Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. Below is a link to the detailed information for this event:


https://www.freyara.com/activity_2025.shengdan

Choose a gift that keeps giving

Enjoy up to 60% OFF sitewide + extra 8% OFF with code FYC8

Because great body is the best present of all
Freyara Service Team

Rated 5 out of 5 stars

I did write a bad review which I took…

I did write a bad review which I took off and I will admit I was to hasty the reason was it started of with Evri telling my son that it had been delivered my son couldn't get anywhere with his complaints he contacted company and evri and they were blaming each other hence that is why I took over but must admit freyer sorted it out sharply and it was delivered today so I hope the company accepts my oppologied and I gave them 5 🌟.

12 December 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.

For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. Below is a link to the detailed information for this event:


https://www.freyara.com/activity_2025.shengdan

Choose a gift that keeps giving

Enjoy up to 60% OFF sitewide + extra 8% OFF with code FYC8

Because great body is the best present of all
Freyara Service Team

Rated 4 out of 5 stars

Freyara’s Website is Legit

I only gave 4 stars because of the shipping company. At first, I was skeptical in ordering from this company. I did a lot of research and tried messaging people who posted comments in Facebook to ask if they received their item particularly the cavitation machine. It took me 2 weeks to order because i kept on researching of their company until i came to Trustpilot to check for reviews. I took a chance and ordered. It only took 1 week to arrive. But the shipping company is not good at all. They delivered it to the wrong address across the street. The address on the label is very clear. Good thing, the lady whom they delivered it to, called me and told me that I have a parcel at their home.
I started using the cavitation machine on Sunday, Dec. 7, 2025. It does work but it’s hard to glide with lotion. I didn’t wanna use an oil based because I was adviced not to. I ordered an ultrasound gel from Amazon just now. I think it will work well with the gel to glide easily. If you are in doubt, i’m telling you, they are legit and the machine works.

24 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.

For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. Below is a link to the detailed information for this event:


https://www.freyara.com/activity_2025.shengdan

Choose a gift that keeps giving

Enjoy up to 60% OFF sitewide + extra 8% OFF with code FYC8

Because great body is the best present of all
Freyara Service Team

Rated 5 out of 5 stars

I ordered an ipl laser

I ordered an ipl laser, but unfortunately I couldn’t track my package properly. Probably a link error. Regardless I wrote an email to customer service and they replied so fast with proof of its tracking and I got my package the next day. All I can say is that they’re amazing!

6 December 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.



For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.

We have contacted you via email and would like to request a video for confirmation.

Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. Below is a link to the detailed information for this event:


https://www.freyara.com/activity_2025.shengdan

Choose a gift that keeps giving

Enjoy up to 60% OFF sitewide + extra 8% OFF with code FYC8

Because great body is the best present of all
Freyara Service Team

Rated 4 out of 5 stars

Machine is great

Machine is great. There were issues with communication and tracking but all was rectified. I would recommend my HIFU 7d device it's brilliant.

8 December 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.



For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.

We have contacted you via email and would like to request a video for confirmation.

Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. Below is a link to the detailed information for this event:


https://www.freyara.com/activity_2025.shengdan

Choose a gift that keeps giving

Enjoy up to 60% OFF sitewide + extra 8% OFF with code FYC8

Because great body is the best present of all
Freyara Service Team

Rated 5 out of 5 stars

Great Prices. Fast Shipping. Awesome customer support!

This site has awesome products and great customer service. Their brand of beauty machines have allowed me to get devices that would have been twice as much on Amazon. And the shipping is very fast. All around awesome company and my go-to for microneedling, red lights and everything else.

2 December 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.



For any questions, please feel free to contact our customer service at service@freyara.com We will respond within 24 hours on weekdays.

We have contacted you via email and would like to request a video for confirmation.

Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide our customers with more convenient and faster service, we are currently stocking up in multiple overseas warehouses (USA, Germany, UK, and Australia) in preparation for Christmas. Below is a link to the detailed information for this event:


https://www.freyara.com/activity_2025.shengdan

Choose a gift that keeps giving

Enjoy up to 60% OFF sitewide + extra 8% OFF with code FYC8

Because great body is the best present of all
Freyara Service Team

Rated 5 out of 5 stars

I recommend magnifying mirror with light

I bought two items from this company. It took two weeks to arrive. Understandably, they were coming from China. I am very happy with the small magnifying mirror that comes with a light. I didn't want the second product, so I asked for a full refund. The company has agreed to provide me with a full refund, and I have received it. Thank you

30 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.



For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.

We have contacted you via email and would like to request a video for confirmation.

Once it is confirmed to be a product issue, we will assist in resolving it and resending it to you. Please don't worry.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide more convenient and faster service to our customers, we are currently preparing stocks for the fall promotion at various overseas warehouses (the United States, Germany, the United Kingdom, and Australia). Here's a detailed link to our event:

https://www.freyara.com/activity_2025.BlackFriday

🎉 Exclusive Promo Inside

Get daily points, 2 free spins, and instant vouchers you can use right away.

Save up to 25% + win bonus rewards.

Boost your cart — your deals are ready!

Rated 1 out of 5 stars

Rip off price.

After seeing the Red Light Therapy Head Cap info on Google, I researched to locate one of these. Amazon had some and also this company. The prices were about the same except Freyara were offering it a reduced sale price £30 cheaper. I also used a discount voucher so paid £88.
Today I was researching another item and by chance saw this identical cap with various sellers on eBay for all around £35. So if they can sell these with free postage and make a profit, the base price is going to be much lower.
So Freyara are ripping people off with their escalated price of £125.
UPDATE.
Had a reply and relayed here.
Different prices mean different quality. Our products have a one-year warranty. During the warranty period, we can reissue accessories or new machines free of charge.

If you keep the order, we will apply for a partial refund of £10 as compensation.

Also, could you please change your negative review?
My Reply: No different prices do NOT always mean different quality especially when the item is exactly the same. £10 is totally unacceptable and I am not removing my review.
Also I included screenshot of eBay sellers hat which is identical.

28 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will double our efforts to provide you with superior products and service.

For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.

We have contacted you; please check your email.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide more convenient and faster service to our customers, we are currently preparing stocks for the fall promotion at various overseas warehouses (the United States, Germany, the United Kingdom, and Australia). Here's a detailed link to our event:

https://www.freyara.com/activity_2025.BlackFriday

🎉 Exclusive Promo Inside

Get daily points, 2 free spins, and instant vouchers you can use right away.

Save up to 25% + win bonus rewards.

Boost your cart — your deals are ready!

Rated 4 out of 5 stars

WARNING

FREYARA was responsive and stood by the product. I like my LED device and it seems effective so far. Be sure to differentiate between the wireless and the plug in products.

16 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will redouble our efforts to provide you with superior products and service.



We don't appear to have received your email. Could you please send us your order number via email at service@freyara.com?

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide more convenient and faster service to our customers, we are currently preparing stocks for the fall promotion at various overseas warehouses (the United States, Germany, the United Kingdom, and Australia). Here's a detailed link to our event:

https://www.freyara.com/activity_2025.BlackFriday

🎉 Exclusive Promo Inside

Get daily points, 2 free spins, and instant vouchers you can use right away.

Save up to 25% + win bonus rewards.

Boost your cart — your deals are ready!

Rated 1 out of 5 stars

Nightmare company ordered something…

Nightmare company ordered something electronic came with the wrong charging cable. Requested to send back told I had to pay which cost £27!!!! Waited weeks for refund opened case with paypal. They said they had not got it back despite the tracking! Spent hours on the phone to paypal probably 6 in all until they finally refunded me but still done £27 for getting faulty goods.One to avoid

20 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear customer,

Thank you very much for your support. Your satisfaction is our top priority! We will redouble our efforts to provide you with superior products and service.

For any questions, please feel free to contact our customer service at suri@freyara.com. We will respond within 24 hours on weekdays.

We have contacted you, please pay attention to check the information.

Since 2020, Freyara has been providing quality products to many beauty lovers, and we have been praised by internet celebrities. Our products are safe and guaranteed. Our customer service will provide you with the necessary certificates if necessary. If you are not satisfied with our products, we also offer unconditional returns and exchanges within 30 days.

To provide more convenient and faster service to our customers, we are currently preparing stocks for the fall promotion at various overseas warehouses (the United States, Germany, the United Kingdom, and Australia). Here's a detailed link to our event:

https://www.freyara.com/activity_2025.BlackFriday

🎉 Exclusive Promo Inside

Get daily points, 2 free spins, and instant vouchers you can use right away.

Save up to 25% + win bonus rewards.

Boost your cart — your deals are ready!

Rated 5 out of 5 stars

I love my machine they are the same one…

I love my machine they are the same one I use in the spot and pay more money their

18 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear Customer,

Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.

If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.

Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
Currently, in order to provide customers with more convenient and faster service, we are stocking up on sufficient Black Friday promotional items in various overseas warehouses.
(USA/Germany/UK/Australia).
The following is a detailed link to our event:
https://www.freyara.com/activity_2025.BlackFriday
🎉 Exclusive Promo Inside
Get daily points, 2 free spins, and instant vouchers you can use right away.
Save up to 25% + win bonus rewards.
Boost your cart — your deals are ready!

Freyara Service Team

Rated 5 out of 5 stars

I bought the 40k slimming machine and…

I bought the 40k slimming machine and I’m so happy with my purchased. Customer service was so superb answering with my inquiry. Definitely recommend their products.

17 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear Customer,

Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.

If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.

Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
Currently, in order to provide customers with more convenient and faster service, we are stocking up on sufficient Black Friday promotional items in various overseas warehouses.
(USA/Germany/UK/Australia).
The following is a detailed link to our event:
https://www.freyara.com/activity_2025.BlackFriday
🎉 Exclusive Promo Inside
Get daily points, 2 free spins, and instant vouchers you can use right away.
Save up to 25% + win bonus rewards.
Boost your cart — your deals are ready!

Freyara Service Team

Rated 2 out of 5 stars

First product faulty

Ordered a large vanity mirror with LED touch sensitive dimmable brightness a month ago. When it arrived, in a clearly well travelled and battered box, the lighting did not work. Initially they offered to supply a replacement power cable but this did not arrive. They have then offered to supply a replacement mirror provided I edited my poor review on this site. Finally received a working mirror, then the replacement cable which did not solve the issue. Happy with the product, less so the customer service although they do respond to emails promptly.

18 October 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear Customer,

Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.

If you have any questions, please feel free to contact our customer service email at suri@freyara.com and we will respond to you within 24 hours on weekdays.

Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
Currently, in order to provide customers with more convenient and faster service, we are stocking up on sufficient Black Friday promotional items in various overseas warehouses.
(USA/Germany/UK/Australia).
The following is a detailed link to our event:
https://www.freyara.com/activity_2025.BlackFriday
🎉 Exclusive Promo Inside
Get daily points, 2 free spins, and instant vouchers you can use right away.
Save up to 25% + win bonus rewards.
Boost your cart — your deals are ready!

Freyara Service Team

Rated 4 out of 5 stars

Product looks and feels great

Product looks and feels great. Light weight, easy to use to use. Impressed so far.

10 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear Customer,

Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.

If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.

Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
Currently, in order to provide customers with more convenient and faster service, we are stocking up on sufficient Black Friday promotional items in various overseas warehouses.
(USA/Germany/UK/Australia).
The following is a detailed link to our event:
https://www.freyara.com/activity_2025.BlackFriday
🎉 Exclusive Promo Inside
Get daily points, 2 free spins, and instant vouchers you can use right away.
Save up to 25% + win bonus rewards.
Boost your cart — your deals are ready!

Freyara Service Team

Rated 5 out of 5 stars

Fast delivery, reasonable price

Fast delivery, reasonable price. The device has scientifically proven cavitation efficiency of 40k. Device price is equal to 3 visits to the studio in Berlin. So it is a smart choice.

11 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear Customer,

Thanks so much for your support and your satisfaction is our permanent pursuit! We will redouble our efforts to continue providing you with better products and service.

If you have any questions, please feel free to contact our customer service email at service@freyara.com and we will respond to you within 24 hours on weekdays.

Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
Currently, in order to provide customers with more convenient and faster service, we are stocking up on sufficient Black Friday promotional items in various overseas warehouses.
(USA/Germany/UK/Australia).
The following is a detailed link to our event:
https://www.freyara.com/activity_2025.BlackFriday
🎉 Exclusive Promo Inside
Get daily points, 2 free spins, and instant vouchers you can use right away.
Save up to 25% + win bonus rewards.
Boost your cart — your deals are ready!

Freyara Service Team

Rated 1 out of 5 stars

This company charged me extra fees…

This company charged me extra fees outside of my invoice for shipping from overseas. I requested them back and they are refusing to refund the fees outside of my contract of purchase. Will not use this dishonest company for anything else. Buyer beware.

10 November 2025
Unprompted review
freyara.com logo

Reply from freyara.com

Dear Customer,

Thank you for sharing your experience. We sincerely apologize for any inconvenience this may have caused.

Could you please contact us via email with your order number? We will verify and provide you with a satisfactory solution. This is our customer service email: service@freyara.com


Since 2020, Freyara has provided good products for many beauty lovers, and there are also Internet celebrities promoting us. The products we sell are safe and guaranteed. If necessary, our customer service team will provide relevant product certificates. If you are not satisfied with our products, we also support 30-day unconditional returns and exchanges.
Currently, in order to provide customers with more convenient and faster service, we are stocking up on sufficient Black Friday promotional items in various overseas warehouses.
(USA/Germany/UK/Australia).
The following is a detailed link to our event:
https://www.freyara.com/activity_2025.BlackFriday
🎉 Exclusive Promo Inside
Get daily points, 2 free spins, and instant vouchers you can use right away.
Save up to 25% + win bonus rewards.
Boost your cart — your deals are ready!

Freyara Service Team

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