Fressnapf Österreich Reviews 3,154

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Information provided by various external sources

Bestellen Sie jetzt online aus unserem umfangreichen Sortiment an Tierbedarf & Tiernahrung! ✓Über 13.000 Artikel ✓12% für Erstbesteller ✓schnelle Lieferung


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The order came quickly but the lids had…

The order came quickly but the lids had come off the guinea pig food in transit. The food was all loose in the packaging. Usually I have no problem but this time, not as good as usual. Luckily I was home as it was raining!

19 August 2024
Unprompted review
Rated 3 out of 5 stars

For my use it's ok

I always order pellet for my bunnies, as I like both packaging and product, but I've recently noticed that the price is increasing tremendously over just few months and the quality isn't improving as I keep finding much more dust in each bag than before.

Once I had an issue with my address and the customer service wasn't useful at all nor flexible.

It's sad that an animal shop still sells cages for animals that mustn't live in cages and food that is unhealthy for them.

21 September 2021
Unprompted review
Rated 4 out of 5 stars

all good :)

I think that overall it is a very good company/store. I had good experience with ordering online.

26 August 2021
Unprompted review
Show reviews in all languages. (3,154 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look