FreshTunes Reviews 927

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the dashboard clean, easy to use, and the uploading process straightforward. Many appreciate the service for being free and offering 100% royalties, making it a great option for independent musicians. However, some people were dissatisfied with the response times and customer service, mentioning slow replies or a lack of communication regarding issues. There were also occasional concerns about moderation times for releases and the absence of certain streaming platforms or advanced features like built-in royalty calculation.

What people talk about most

Response time

Customers had ambiguous experiences with response times. Many reviewers express frustration over slow... See more

Service

Users describe ambiguous interactions with service. Many reviewers praise the fast working and quick service,... See more

Customer service

Consumers find customer service to be ambiguous. While some reviewers praise the support team for being... See more

User experience

Reviewers mention positive feedback about user experience. Many customers find the platform easy to use, with... See more

Product

Reviewers highlight ambiguous aspects of the product. While some customers praise it as the "best free... See more

Reviews shaping this summary

Rated 4 out of 5 stars

FreshTunes it's easiest way to make music, but moderation is working slowly on free plan, about 2-3 & more weeks. Ru+Eng moderators. Absolutely free, about 10% royalty (from 0.99$ I get 0.01$) P... See more

Rated 4 out of 5 stars

Freshtunes Freshtunes please a song can't be under moderation for more than it release date and keep quiet about the release issue no notification or whatever and address why it's taking forever. This... See more

Rated 4 out of 5 stars

I don't know should I say what but Freshtunes is actually good for some people like me. Free, 100% royalties, but lack tones of essential functions and features. Claiming and processing is the problem... See more

Rated 4 out of 5 stars

After contacting FreshTunes support regarding my account getting blocked from support, they figured out that they weren't the ones blocking me, but instead the provider providing the support feature t... See more

Company replied


Company details

  1. Music Publisher
  2. Record Company

Written by the company

We believe, that since music production got affordable to anyone, the way to be heard should be the same easy. Get everything you need at FreshTunes - deliver fast and keep 100% of royalties. No entry threshold, no hidden fees. Start selling your music on Apple Music, Spotify, Tidal, Amazon Music, TikTok, Instagram, and other platforms you need. Share your vision, be part of the culture.


Contact info

4.0

Great

TrustScore 4 out of 5

927 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

4-stars review about FreshTunes

I think this is far the best and most free music distributor I've ever use! In FreshTunes, I've published my tracks to all the music platforms for free! Everything is pretty good, except that the moderation time of each tracks is long.

6 August 2025
Rated 5 out of 5 stars

customer friendly

was short delay in response but I do understand that there are too many requests to handle so that is quite normal. i received i clear answer. so thank you for you attention

6 August 2025
Rated 5 out of 5 stars

I work with Freshtunes under VIP

I work with Freshtunes under VIP conditions with a label account. Moderation takes 2 hours. Tech support responds quickly and resolves all issues. I don’t know about payouts yet, but I think there won’t be any problems with them either. You can safely use the service.

31 July 2025
Rated 5 out of 5 stars

The Best At Their Services

When it comes to publishing the music to all platforms they're great, but just that sometimes the music doesn't get published on the exact date because of the moderations but except that they're doing awesome with their services and best part again that it's free.

16 July 2025
Rated 3 out of 5 stars

using FreshTunes for a few months is…

using FreshTunes for a few months is something else. they have so much pluses and so much minuses. the interface is awesome, the moderation is horrible, errors are nonsense.
but disturbing on it is no chance but to do it. they are moderating one of my albums for more than 3 months. I wouldn't recommend it as such, but it kind of works? your pick, your choice. i wish i got to distrokid.

9 June 2025
Rated 5 out of 5 stars

FIVE STAR REVIEW

To be honest, the ease and transparency is really great, every package has great things to offer, I’m glad I’m on Freshtunes

22 July 2025
Rated 4 out of 5 stars

Easy to use, but big delay between Q&A.

FreshTunes it's easiest way to make music, but moderation is working slowly on free plan, about 2-3 & more weeks. Ru+Eng moderators.
Absolutely free, about 10% royalty (from 0.99$ I get 0.01$)
Pro plan is 100$👍 (didn't use)
All copyrights is belong to label.
Release moderation is about 2 days.
No YT music(
All this I got on old version FreshTunes.

18 July 2025
Rated 5 out of 5 stars

Take the words from an experienced music producer

Being an independent music producer and a rising star, I love Frestunes , it stands out from everyone, it really is supporting artists.
They have a free plan like every other providers but other providers don't entertain the free users much.
It's easy, simple to use, everything is clear.
I am planning to stay with this distribution provider on a long term basis, and will take paid plans as well.

10 July 2025
Rated 1 out of 5 stars

takedown problem

The problem is not solved, my songs are still showing as under review in the system. There was a mastering error in my song "Can" and I wanted it deleted. I want to delete the other "Can clip version" and present the corrected version with its new name. But it still says under review. And I want to publish it before the end of summer, please help me with the corrected version.

3 July 2025
Rated 1 out of 5 stars

Been waiting for 3 months…

Been waiting for 3 months for my track to be uploaded, but all I got is "Thank you for your patience.
Your release is on moderation now.
After the status is OK/Published, your music will be available in all digital stores within 5-7 days.
Currently, several streaming services including iTunes, Apple Music, Amazon Music, Deezer, and YouTube Music are not linked to the platform.
We are diligently working on integrating these services and anticipate enabling your support soon.
Thank you for your patience and understanding."
No changes whatsoever...

6 June 2025
Rated 3 out of 5 stars

Good

If it were possible to upload to YouTube and use Content ID, I’d give it 5 stars — but still, the distributor isn’t bad.

20 June 2025
Rated 1 out of 5 stars

Absolutely useless if im honest.

I reviewed every detail about my release and it was still in moderation for over two weeks, they didnt respond to any support emails or complaints, i might as well have shouted down the road about my music instead! terrible distribution. One star because i cant give it zero.

10 June 2025
Unprompted review

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