We ordered paint on Thursday night and paid £2.50 for next day delivery, to be honest I wasn’t expecting to receive it till Monday, taking into account working days, so I was pleasantly surprised whe... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sample sachets are great as it saves paying out for a colour that’s not right

Reply from Freshlick
Suplied me with dulux 2.5ltr buttermilk matt emulsion paint at a much cheaper price than many others. Arrived within 3 days. Will definitely deal with this company again.

Reply from Freshlick
Superb service, ordered paint on Friday … delivered on Saturday. Great choice of tin sizes, competitively priced, excellent all round.

Reply from Freshlick
Found a matching paint we'd used years ago, which will save us redecorating the entire room. Ordered this alongside other paints we needed to replenish. Well packaged and quick to arrive.

Reply from Freshlick
Very competitive price and items well packed for delivery.

Reply from Freshlick
Next day express delivery paid for yet 3 days on and my paint hasn’t even been dispatched. 3 emails sent and not one reply or even an email acknowledgment from company. Feels like I have been scammed.

Reply from Freshlick

Reply from Freshlick
Arrived earlier than expected, great product, great value

Reply from Freshlick
Easy to order online & paid extra for items to be delivered next day.
I placed my order on a Sunday but it didn't arrive until Tuesday!
I'm wondering if I missed the information stating all Sunday orders, including next day, will not arrive until Tuesday.
I still think the ordering process is good & would use company again in the future.
But I would not choose to pay extra for next day delivery!

Reply from Freshlick
Perfect product and price and delivered exactly on time! Brilliant customer service

Reply from Freshlick
Excellent paint choice easy to navigate website, great prices for eco friendly paint. Dispatched promptly . Customer service very good at responding to and resolving issue that was courier fault. Highly recommend

Reply from Freshlick
FAST DELIVERY,REALLY GOOD CHOICE OF PAINTS/SAMPLES WOULD HIGHLY RECOMMEND.
Brilliant firm to deal with delivered next day and really good prices I’ll certainly be ordering from them again 😊
Easy to order, had exactly what I was looking for, quick delivery
Excellent paint really good quality, the only problem was the third Tin of paint where the delivery failed and the Tin was damaged
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.