French Touch Travel Reviews 

63
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We really appreciated the personal attention from our travel agents. It was so nice to be able to send a message if we had a question and get an answer right away. Anna contacted me frequently leading... See more

Rated 5 out of 5 stars

French Touch Travel exceeded every expectation. My wife and I are fortunate to travel, and usually manage our own plans. We decided to try this white glove service, and hoped for the best. Tr... See more

Rated 4 out of 5 stars

Most of the expected experiences were included and the guides were very knowledgable. Drivers were on time at expected locations.

Company replied

Rated 5 out of 5 stars

We recently returned from a trip that included days in Honfleur, D Day beaches in Normandy, St Malo, and Paris. The entire trip was created, planned, and supervised throughout by French Touch and... See more

Company details

  1. Travel Agency
  2. also in
  3. Cultural Tours Provider

Written by the company

At French Touch Travel, we’re all about creating travel experiences that feel personal and unforgettable. Whether you're dreaming of exploring multiple destinations, kicking back on an all-inclusive trip, or planning a private escape, we’re here to make it all easy, stress-free, and memorable. Thanks to our local know-how and trusted connections, we can hook you up with beautiful boutique hotels, authentic local spots to eat, incredible guides, and unique experiences that go way beyond the usual tourist path.. Your personalized itinerary. 📱 will be conveniently available on an intuitive mobile and web app, allowing you to follow every step of your journey with ease. Our commitment to unparalleled customer service means your dedicated personal agent will be with you every step of the way, offering 24/7 support while you travel🛎️. Backed by a team of seasoned experts who are passionate about crafting bespoke luxury travel experiences for English-speaking clientele, we combine industry expertise with genuine personal insights to design the perfect trip for you. At French Touch Travel, your journey is entirely yours, tailored to your interests, tastes, and preferences, with valuable recommendations drawn from our first-hand experience.💡 French Touch Travel is based in Bordeaux, France with corporate offices in Florida, USA. Sophie and Fabrice created the company after working as travel experts in France, and USA for 30 years.


Contact info

4.8

Excellent

TrustScore 5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(63)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rhythmic Riviera: Nice & Antibes Jazz Festival

Our trip was superb from start to finish. The French Touch (FT) team not only coordinated transfers, lodging and tours in Nice and Antibes for our group of 15, they secured tickets to the jazz festival in Antibes, chose a lovely hotel in walking distance of venue and made restaurant & spa reservations. They sprung into action to adjust airport transfers when flights were late/changed. FT helped us customize the trip and the tour guides and destinations they selected were top notch. During the trip, FT was available to answer questions via group chat. The Trip Plans app was great so everyone had the itinerary and tickets at their fingertips and the group chat feature helped us communicate. We had an added treat since a FT representative joined us for part of the trip and helped us navigate and make some last minute customizations. FT was responsive throughout the entire process. Everyone was thrilled with the FT experience and impressing 15 seasoned travelers is no small feat.

11 July 2024
Unprompted review
French Touch Travel logo

Reply from French Touch Travel

Dear BF,
Thank you so much for your kind words. It was a real pleasure planning this trip with you, and we’re so glad to hear that the group had such a positive experience. You were a joy to work with from the start, and your enthusiasm made the whole process even more enjoyable for us.
We’re especially happy that everything came together smoothly and that you felt supported along the way. It means a lot to know the little details and adjustments helped make the trip more relaxed for everyone.
Looking forward to helping you plan the next one—whenever you’re ready.
Warm regards,
The French Touch Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look