FreePrints PhotobooksReviews 

8,324
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 8,170 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, especially the prints and photo books, noting their professional appearance and vibrant colors. People find the process of creating and ordering photo books to be very easy and straightforward, often completing them quickly. The delivery service is frequently highlighted for its speed and efficiency, with many receiving their orders promptly. However, some customers also noted issues with delivery times, with orders arriving later than expected or even being lost. A few other people also felt that there were hidden costs or changes in product specifications, such as a shift from hardcover to softcover books, which led to disappointment.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality of prints... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the fantastic quality... See more

User experience

Consumers find the user experience to be positive, often describing the app and website as very easy to use... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the quick and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and an intent to reorder... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a lovely way to capture memories made with my family. Adding my favourite photos to a cute little book to carry round with me and share with family and friends, is so much better than having to g... See more

Rated 5 out of 5 stars

For each family occasion, weddings, holidays etc I make a photo book to mark our memories. It is a lovely way to select all your special memory pictures, adding wording, borders etc to display them a... See more

Rated 5 out of 5 stars

The app is so easy to use. Everything is thought of from background themes and font design and size. The photos are printed to an excellent standard. I also benefit from a free photo booklet each mont... See more

Rated 5 out of 5 stars

I am the immensely proud Nana of a 20 month old. I make regular books about periods in her life, holidays, Christmas etc I worry that the photos of her will all merge into the cloud and I won’t look... See more


Company details

  1. Photo Printing Service
  2. Photo Lab
  3. Photography Service

About FreePrints Photobooks

Written by the company

Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.

With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.

Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.

All of our books feature premium papers, vivid colour & long-lasting laminate covers.

Our turnaround is quick - have your book in your hands in just days.

What’s more, there’s no subscriptions and no commitments.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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4.7

All reviews

(8,324)

8,231 reviews in the last 12 months

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Rated 5 out of 5 stars

Great little book

Great little book. I love the gold foiling on the cover, makes it look more premium. I’ve ordered a few of these books, they’re a great little reminder of times gone by.

7 June 2026
Rated 1 out of 5 stars

My FreePrints book has not arrived It…

My FreePrints book has not arrived It was supposed to be here by the 22 June. Today is the 30 June
I have contacted your support team and another book is supposed to be coming

15 June 2026
FreePrints Photobooks logo

Reply from FreePrints Photobooks

Hello Lin, we're very sorry to hear that you have not received your order. While we can see that a reprint was already processed, we sincerely apologise for all the inconvenience this has caused. Please rest assured that we are working closely with our partnered carrier to ensure all orders are delivered as quickly as possible. For any further questions or concerns, we kindly ask to please contact us at pbsupportUK@freeprintsapp.com, and our team will be happy to assist. We truly appreciate your patience.

Rated 5 out of 5 stars

Excellent

I bought a large book for my best friends special birthday. It was excellent quality. Fast delivery and a great book.

6 June 2026
Rated 5 out of 5 stars

It’s just a cute little idea for anyone…

It’s just a cute little idea for anyone as a gift or just to remember someone or something that you did. I made a book for my daughter off all the flowers in her garden. Her first garden and it came out beautiful and she can look back on that through the years. I have a couple others of pets that I have now and have had in the past so I can look back and remember them. It’s just a cute little gift for anyone. The quality was good granted you have to make sure your picture is clear and it’s pretty simple to do if I can do it anyone can. Delivery was pretty quick. And I have purchased these several times. The price is great if you’ve never made one you should try it’s fun and it’s a really cute gift.

14 June 2026

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