I ordered my SumUp card reader almost 10 days ago, they send me an email that they have posted it by Royal Mail but I haven’t received it yet
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Only problem i faced when i tried connecting with customers services on multiple occasions , had no reply but I found number on Google and I tried that spoke to lady and she promised she will phon... See more
Device worked fine today on first use. Very quick and effective responses to my request for help in connecting to phone, though initially found it difficult to find instructions. Got a bit fed up of... See more
Device was delivered; did take nearly two weeks to arrive despite being marked as dispatched soon after purchase. It is apparent postage was booked but the item wasn’t sent for another week. Communi... See more
Company details
Written by the company
Leading provider in retail card machines for SME's in the UK. We believe in no contracts, straight talking one off cost and let your business accept payments.
Contact info
5300 Lakeside, SK8 3GP, Cheadle, United Kingdom
- 0161 341 2244
- hello@freecardmachine.co.uk
- freecardmachine.co.uk
2.7
Poor
298 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
21 February 2022
great price and fast delivery
17 February 2022
Do not buy from this campaign
Do not buy from this campaign. Because what you get is not coming.
14 February 2022
Dreadfull customers service
Dreadfull customers service, No tracking number even though they stated it was.
9 February 2022
Initially sceptical..
Initially sceptical because the card machine we bought was so much cheaper than all other companies selling it. However, it arrived quickly, was brand new and works perfectly.
Excellent.
17 January 2022
Great quality cards
Great quality cards, excellent value for money would highly recommend to others
11 January 2022
Was ok dilivery a bit d slow
23 December 2021
Ordered sum up air card reader holder
Ordered sum up air card reader holder.
Weeks and still not received.
Emailed and guy never got back to me
Zero communication
17 December 2021
Excellent easy to use
6 December 2021
Unprompted review
Arrived in good time and worked…
Arrived in good time and worked perfectly first time. I look forward to using it more in the future.
30 November 2021
No problem with product but took so…
No problem with product but took so long to post.
24 November 2021
Excellent!
Brilliant service, fast delivery, cheaper than most sellers. Brand new machine which works perfectly.
17 November 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.