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FreebieFlow Reviews 412

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TrustScore 4.5 out of 5

4.6

Software Company
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the outstanding customer service, appreciating the personalized and patient approach in assisting with account setup and various issues. Consumers are also very pleased with the variety and quality of products received, often discovering unique items they wouldn't have found otherwise. However, some people were dissatisfied with the product and website experience, mentioning issues with syncing Amazon accounts and a lack of transparency regarding deals and purchases. A few other people also felt that the customer service was unhelpful or frustrating, expressing concerns about hidden costs and a perceived loss of control over their purchase history.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Staff

Consumers find staff to be positive. Many reviewers praise specific individuals like Gigi and Neil for their... See more

Product

Reviewers mention ambiguous feedback about the product. Many consumers express high satisfaction, praising... See more

Website

Customers had ambiguous experiences with the website. Some users expressed appreciation for the site,... See more

Based on these reviews

Rated 5 out of 5 stars

I am completely new to Freebie flow and needed some help to get started. I thought by reaching out via chat box would help me understand how to set up but it didn’t. I got a better understanding by be... See more

Rated 5 out of 5 stars

I had a bit of trouble syncing my Amazon account, but FreebieFlow was very patient with me and helped get me going. I have been receiving packages almost every day now. I am a sucker for mystery boxes... See more

Rated 5 out of 5 stars

Great support with any issues that may happen. May be are more just understanding the program! However the assistance has been great and fast response every time!

Rated 5 out of 5 stars

I was having trouble with linking my amazon account and GiGi was wonderful about explaining it. She takes time out of her busy schedule to help and assist you to get your account going.

Company details

  1. Software Company

About FreebieFlow

Written by the company

Mystery Packages

Delivered Right to Your Doorstep

FreebieFlow: Your AI-powered shopping assistant

We find the best deals online and automate checkouts for incredible savings.

  • 10+ mystery packages monthly
  • Unbeatable prices on popular products
  • Effortless savings with AI technology

Start Your FreebieFlow Adventure Today!

Contact info

Promotion box for FreebieFlow

Get $10 off your first month!

Use code "SUMMERFUN" at checkout to receive a first month discount!

4.6

Excellent

TrustScore 4.5 out of 5

412 reviews

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Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

We truly enjoy this service

We truly enjoy this service. We keep a lot of the items, give away some, and sell the rest. It feels like Christmas when we get new things. Not just for us, but those around us. We have definitely made more each month than we pay for FreebieFlow. Customer service is SO helpful and patient. We started out with the monthly subscription and are likely going to switch to Annual. Thank you, FreebieFlow!!

21 February 2026
Unprompted review
Rated 5 out of 5 stars

FreebieFlow rocks!😄

Have been doing freebie flow for well over a year. I love it! I set my preferred (very important) & keep checking my amazon cart for items to be put in my cart. I decide whether to keep or cancel. If for some reason I miss cancelling, returns are free & easy.
Can't say enough about Gigi & her crew. They are just amazing!! Love Freebieflow!
One tip that has helped me.
I buy an Amazon gift card and have freebie flow purchases taken from that.
The reason is for money management. Also, if you don't do it this way, you will constantly have "pending purchases " till it falls off.
Just easier to keep separate!😄
Thank you so much Gigi!💕💕💕

29 January 2026
Unprompted review
Rated 5 out of 5 stars

A Game-Changer for Subscription Boxes!

FreebieFlow has completely exceeded my expectations. The variety and quality of the products I’ve received each month are incredible—everything from everyday essentials to unique surprises that I would have never discovered on my own. What sets them apart is not just the value (which is excellent), but also the thoughtfulness behind their selections.

Shipping is always smooth and on time, and I appreciate how well-packaged everything arrives. Customer service is another highlight friendly, responsive, and genuinely committed to making sure every experience is positive.

In a world full of subscription services, FreebieFlow stands out for delivering consistency, quality, and excitement. I highly recommend it to anyone who loves discovering new products and enjoys the thrill of unboxing something special every month. Definitely worth it!

24 August 2025
Unprompted review
Rated 1 out of 5 stars

FREEBIEFLOW - feedback from my review on them

I love how i rate them and they send back a book of how I'm wrong.
According to freebieflow - 3. You have full access to your account history. At
no point is this blocked or denied. Any claim otherwise is simply untrue.
WELL THEN WHY DOES THE SITE SAY I NEED A SUBSCRIPTION TO ACESS MY ACCOUNT. I'd send a screenshot but not sure how to.

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I was having trouble with linking my amazon account and GiGi was wonderful about explaining it. She takes time out of her busy schedule to help and assist you to get your account going.

19 June 2025
Unprompted review

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