Franklins Removals LTD Reviews 

The crew was very professional communicative. They did an excellent job at packing and unloading and were flexible when we encountered any logistical issues. Very well priced and and overall happy with the service

Shoutout to Lee and Daz for working hard during the first leg out of Copenhagen and Zak, Jaimie and Paul T for their work in London, and for Bev handling logistics.

Paul and Lee unloaded our house in Dresden. They were most professional, careful and patient. All of our items were perfectly intact. Highly recommend Franklin's.

After receiving a few quotes from a few removal companies we decided to opt with Franklins. We were not disappointed. This was due to the attitude and work rate of Kieran and Michael. They arrived at 7.45 am and worked solidly until gone 9pm. Excellent!!!

Very professional service from a good crew. Zack, Lewis and Paul were very polite and careful and we were very impressed.

We had a visit to review the work for a quote. I felt confident immediately with the professional approach. I was sent information on Franklin's insurance, accreditation and quote. Our move date changed and initially Franklin's couldn't accommodate our new date. We were not impressed with other companies and went back to Franklin's who said they would help. We were so relieved. On the day Kieran and Michael were brilliant. They were friendly, efficient and very helpful. I would 100% recommend Franklin's and Michael and Kieran. The office team were equally friendly, helpful and efficient.

Zack, Lewis and paddy fantastic service today. Really bad weather but the guys battle on. Very impressive at the speed it was carried out. Thank you so much.

Collection done on time. Karl and Jamie were extremely nice and quick to collect and help to close a few boxes.
Very happy with collection service done by the team.

Zack, Mike and Jamie were absolutely fantastic. Very professional and friendly. Worked incredibly hard from start to finish. 10/10 service.

We have been dealing with Beverley, Paul and Jamie for our move to France. From the very start they have been fantastic, helpful and responsive. Paul and Jamie have filled their vans with our furniture today and they have been careful and extremely hard working. Thank you!!

Pick up was smooth (although later than originally forecast), both Zach and Lewis were very friendly, professional and efficient.

Excellent service from start to finish! Paul and Lee were great and super speedy with the packing! Would highly recommend for France to UK removals! Delivered first thing in the morning in the rooms of our choice!
Really grateful for the smooth move!

Louis and Zak were prompt and courteous and gave me confidence that my belongings had been looked after. I highly recommend this company for the great service they provide both in the backroom and in the field. They will be my first choice if we move again.

Extremely pleased with service provided,both guys very courteous and polite.
Many Thanks

Paul and Daz did amazing job. Thank you so much Franklins, much appreciated

Franklin's Removals are a very experienced company, Lewis&Zac helped us pack up everything in a very professional&friendly manner,nothing was to much trouble,they did all the heavy lifting,dismantled&rebuilt beds at our new property,exceptional customer service throughout the day,9hrs of lifting packing then unloading&upacking, they placed everything in correct order,I would recommend Franklin's Removals to anyone,value for money&Lewis&Zac fantastic hard working lads,we very much appreciated there help,Gina&Barry Carter.

From start to finish this company were excellent. Bev in the office was friendly and efficient and the guys that collected our belongings in France were wonderful. Mike, Kieran, Paddy & Zak delivered it to us in England and worked hard to squeeze it all into our new home.

Highly recommended.

How Disappointing
Too many things went missing during this move.
And for all those potential customers, please note NOTHING you move is insured unless you have a receipt for it. Who keeps receipts for all their household possessions?
After posting this message on Franklin's website, I followed the instructions sent by the company to support an insurance claim by the company they recommended, including photographs, about the items damaged by their team on the move from Wales to France. None of the missing items have been recovered. Now both Franklins and the insurance company are ghosting me.
I would never use them again, nor recommend them to anyone. Go somewhere else.

Franklins are a great company to deal with. Bev in the office was always responsive and helpful despite having to deal with stress head clients like me. Paul and Lee delivered a massive volume of possessions to S W France and in only 6 hours, in the dark, the trucks were empty. Nothing was too much trouble for these guys and they clearly love their jobs. I can thoroughly recommend this great company who deal with UK - European removals every week. That's why they have the process sorted. Thanks to all you were fantastic! Steve

We used Franklins Removals in January 2026 to relocate from Bolton to SW France to begin our new lives there. From picking up all our household goods and furniture at storage units and delivering it to our new home in rural France, all the team worked brilliantly together . Bev in the office talked us through all the required customs documentation and paperwork giving examples of how to complete the French paperwork. Both the pick up team ( Dave and team) and the delivery team(Lee and Paul ) worked tirelessly and were careful with our stuff. All members of the team were responsive to our emails/ calls and kept us informed throughout the process. Franklins were not the cheapest quote we had but they ticked all the boxes for us, and removed a quite a bit of the stress of relocation to another country for us. We're so pleased that we used them! Would highly recommend Franklins for an international house move

Great experience with Franklin’s — I wouldn’t hesitate to use them again.
All the drivers were excellent and made sure everything was loaded, transported, stored, and delivered safely. I was kept updated with ETAs throughout, and the removal and delivery of my belongings went smoothly at both ends.
Communication with the operations team was first‑rate from start to finish. Bev was a pleasure to deal with — incredibly efficient, knowledgeable, and reassuring throughout the whole process.
Moving house is said to be one of life’s most stressful events, but this company genuinely helped minimise the stress for me. Highly recommended.