Not happy with my product
Not happy with my product. The leads are way to small wouldn't fit a cat let alone a dog
9 September 2026
Unprompted review
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Company details
Written by the company
Frankie & Paws makes considered, small-batch wellness supplements for dogs, formulated and made in Great Britain. We focus on three everyday areas of canine wellbeing: calm and behaviour, digestion, and joints and mobility, with a small, carefully chosen range rather than a shelf full of products. The brand began with one dog. Frankie, a tricolour Jack Russell, lived for years with a sensitive stomach, and caring for her shifted our thinking away from quick fixes and towards simple, gut-led nutrition built on ingredients that genuinely earn their place. That approach is now the foundation of everything we make. We believe in transparency. Every ingredient is listed on the back of the pouch, with no artificial colours, flavours or unnecessary fillers. Our supplements are blended and packed in the UK at an FSA-registered facility, using human-grade materials and grass-fed sources where we can, and they are endorsed by our manufacturer's in-house veterinarian. They are complementary feeds, designed to sit alongside good food and, when needed, veterinary care, rather than to replace it. Our current range is True Calm for relaxation and balanced behaviour, Biome Balance for digestive health, and Collagen for joint, skin, coat and gut support. We read every review and genuinely want to hear how your dog gets on. Honest feedback, good or bad, helps us make better products for the dogs who inspire everything we do.
Contact info
United Kingdom
- hello@frankieandpaws.com
- frankieandpaws.com
4.0
Great
8 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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My dog Ty has a very sensitive stomach…
My dog Ty has a very sensitive stomach and we tried many products and supplements, but Biome Balance by Frankie&Paws has stood out by far for being the best and the most fast working.
We are excited to try the true calm next☺️
9 July 2026
Unprompted review
Reply from Frankie and Paws
Thank you so much, Alvise! Sensitive stomachs can be such a journey of trial and error, so to hear that Biome Balance has stood out after everything you've tried for Ty is wonderful, and we're especially pleased it worked quickly for him. We hope you both love True Calm just as much when you give it a go! Give Ty a big fuss from us 💛
Natalie 🐶
We have been using all of the Frankie &…
We have been using all of the Frankie & Paws range for a while now and can honestly say the difference in our dogs has been amazing. Our older dog has suffered with his tummy for the past few years now and the Biome Balance firmed his poos up practically overnight and he seems very grateful for it! We also have a small mixed breed rescue who was and is still very nervous especially when we go for walks or meet new people, the True Calm has helped a lot and we have found it’s best for her when we pop it on the food in the morning, really sets her up for the day. Both of them love the Collagen and this is usually added to their water bowls to encourage them to drink a bit more.
We can’t recommend enough !
9 July 2026
Unprompted review
Reply from Frankie and Paws
Wow — thank you so much for this fantastic review! It's amazing to hear the whole range is working so well for your two. Poorly tummies in older dogs can be such a worry, so we're thrilled Biome Balance sorted things out so quickly (and that he's grateful — we'll take that!). Your tip about giving True Calm with breakfast is a brilliant one too — starting the day settled really does make all the difference for nervous dogs, especially rescues. And we love that the Collagen is doubling up as encouragement to drink more water — a clever trick! Thank you for such a thoughtful, detailed review; it means so much to us. Ear scratches to them both from us! 💛
Natalie 🐶
I have been using the True Calm product…
I have been using the True Calm product for my small rescue dog who suffers with separation anxiety. She has greatly improved and seems more content in herself, I highly recommend Frankie & Paws. 🌟
8 July 2026
Unprompted review
Reply from Frankie and Paws
Thank you so much, Alexandria! Rescue dogs hold such a special place in our hearts, and separation anxiety can be so hard to watch, so hearing that your little one is calmer and more content in herself genuinely means the world to us. That's exactly why we created True Calm. Thank you for recommending us, and please give her a gentle cuddle from us! 💛
Natalie 🐶
I've got 4 Shar-Peis they absolutely…
I've got 4 Shar-Peis they absolutely love it! We've been using it for a little while now and I've definitely noticed a difference in their coats—they're much shinier and softer—and their skin looks so much better too. Really happy with it and will definitely be buying it again!
3 July 2026
Unprompted review
Reply from Frankie and Paws
Thank you so much for this wonderful review! Four Shar-Peis — what a gorgeous gang! 🐾 We're so pleased to hear you've noticed a real difference in their coats and skin, especially as Shar-Peis can be prone to skin sensitivities. Shinier, softer coats all round is exactly what we love to hear. Thank you for your support, and give all four of them a fuss from us!
Natalie 🐶
Our Staffy boy Cooper suffers from an…
Our Staffy boy Cooper suffers from an upset tummy, we try to give him the healthiest food available, but nothing ever seems to work. We found Frankie and Paws on Instagram and thought we'd try the biome balance product, having tried lots of other supplements we had nothing to loose. After 2 weeks of use the results are excellent, none of the previous outcomes and his tummy has settled down, and he also seems much happier in himself, so I would recommend this product and I will continue with his treatment.
25 June 2026
Unprompted review
Reply from Frankie and Paws
Thank you, Sharon. What a relief it must be to see Cooper's tummy finally settle.
Digestive troubles can be so persistent, and we know how disheartening it is to try product after product without success. We're genuinely glad Biome Balance has made the difference for him, and that he seems happier in himself too. That's exactly what we hope for. Wishing Cooper continued good health, and thank you for recommending us.
With thanks,
Natalie
Great products
I have been very happy with the 2 products that I am using. They both love the bone broth and it makes them eat more of their dinner. They are very fussy eaters. I am also using the true calm and I have noticed a difference in Koko. She is a very anxious dog and this is helping her.
1 June 2026
Unprompted review
Reply from Frankie and Paws
Thank you, Holly, it's wonderful to hear both products have found a place at mealtimes.
Fussy eaters can be a real challenge, so we're glad the bone broth is tempting them to finish their dinner. And it means a great deal to hear that True Calm is making a difference for Koko. Anxious dogs deserve that bit of extra support, and we're pleased it's helping her settle.
With thanks,
Natalie
Great service
Great service , i buy the product for elderly dogs and sprinkle it on the food , excellent product x
23 May 2026
Unprompted review
Reply from Frankie and Paws
Thank you, Fiona, we're so pleased it's working well for your elderly dogs.
The sprinkle-on-food approach is exactly how many of our customers use it, and it's lovely to hear it's become part of their daily routine.
With thanks,
Natalie
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