I purchased boxer briefs from Frank Dandy, but the quality was very disappointing. The seams started coming apart after only a short time of use, which is unacceptable for underwear. I contacted cus... See more
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What bugs me is that you're not able to return underwear if you've opened the plastic package it was enclosed in which is ridiculous given that one must open the package in order to estimate if the br... See more
Have nothing but good things to say about their products and customer service. Great designs and when an item was missing i got a quick and positive response. With that said, their website needs a... See more
Bought a 7-pack of underwear for my boyfriends birthday but realized upon opening that I unfortunately bought a size too big. Since they were unused I asked the costumer service if I could return it... See more
Company replied
Company details
Written by the company
This is Frank Dandy. Frank Dandy is an avant-garde underwear fashion brand. The Frank Dandy Superwear brand was created in the beginning of the 21st century as a reaction against the boring, single coloured, men’s underwear fashion. A series of patterned underwear was launched together with marketing that, in a daring fashion, challenged the traditional view of men’s underwear.
Contact info
Sweden
- frankdandy.com
2.9
Average
387 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Satisfied
Good quality and nice service... I recommend them 😊 Thumbs up
27 February 2015
Unprompted review
Fast and easy
Ordered new socks from Frank Dandy and got them delivered in just a few days, can recommend.
6 February 2015
Unprompted review
Horrible
I ordered two pairs of boxers after buying a voucher from groupon. It took a month to receive the package and there were only 1 pair of boxers. I send an e-mail to the company and they answered arrogantly that in the paper which was included in the package there stands only 1 pair of boxers.
I already paid for two but only got 1 pair. Now after a year I have no hopes in getting my other pair.
Very bad service!
4 November 2011
Unprompted review
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