Left my kindle on the aircraft. 2 days later Air France worked out it was mine, contacted my travel agent in Cape Town who emailed me. I had given up! This restores my faith in humanity. Well done... See more
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Left my kindle on the aircraft. 2 days later Air France worked out it was mine, contacted my travel agent in Cape Town who emailed me. I had given up! This restores my faith in humanity. Well done... See more
Company replied
Within a few days of my post-I received an email notification that my lost items were most likely found. The recovery process was straightforward. The shipping costs to the US were prohibitive...retur... See more
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I lost my iPad and spare phone leaving it in a security bin at CDG airport. France Lost and Found communicated with me regularly and were able to locate my missing items! I had them back in my possess... See more
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⭐⭐⭐⭐⭐ Absolutely brilliant service! I lost my Samsung tablet at Paris Charles de Gaulle Airport and genuinely thought I would never see it again. Air France / France Objets Trouvés found... See more
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Left my kindle on the aircraft. 2 days later Air France worked out it was mine, contacted my travel agent in Cape Town who emailed me.
I had given up! This restores my faith in humanity.
Well done Air France.

Reply from France Objets Trouvés
Very grateful to have found my bag intact and with all the contents inside. However two different locations were indicated for pick up resulting in confusion and additional time driving around in order to find it.

Reply from France Objets Trouvés
I lost my laptop at security screening after 2 days travelling to France. It was located and returned for no charge. You are amazing - thank you!

Reply from France Objets Trouvés
⭐⭐⭐⭐⭐ Absolutely brilliant service!
I lost my Samsung tablet at Paris Charles de Gaulle Airport and genuinely thought I would never see it again.
Air France / France Objets Trouvés found my tablet, matched it to my lost-property report, and arranged everything incredibly quickly. I paid around £51 including the return delivery, and shortly afterwards I received confirmation that my tablet had already been shipped back to me by Chronopost.
The whole process was straightforward, efficient and much quicker than I expected. Losing an expensive device abroad is extremely stressful, so finding out that it had been found and was already on its way back to me was such a relief.
A huge thank you to everyone involved for taking care of my property and getting it back to me so quickly. An excellent lost-property service and absolutely deserving of 5 stars.
Highly recommended! ⭐⭐⭐⭐⭐

Reply from France Objets Trouvés
We left a duty free package on an inbound flight to CDG. Air France found the package and kept it at the airport for us to pickup on the return. The AF agent was fabulous. He actually retrieved the package and brought it to us while we were waiting for our luggage. Absolutely fabulous.

Reply from France Objets Trouvés
this precious office found my passport which was forgotten by me in cdg airport and sent it back home in 1 week!!! Thank you so much!

Reply from France Objets Trouvés
It was speedy, efficient, helpful and supportive. Very easy to use. Incredible really

Reply from France Objets Trouvés
I lost my iPad and spare phone leaving it in a security bin at CDG airport. France Lost and Found communicated with me regularly and were able to locate my missing items! I had them back in my possession within a day from Paris to Slovenia. Make sure to be detailed as possible on what the item is and where it was lost! Hope everyone gets their missing items back!

Reply from France Objets Trouvés
Excellent support de la part de AIR FRANCE et ATLANTIS pour un objet perdu à l'aéroport CDG. Merci infiniment!!!

Reply from France Objets Trouvés
Absolutely fantastic service. We lucked out with forgetting our item on a bus that we think was going out of service and found it quickly. Between when it was lost and when it was returned to us at our next stop in Lahr Germany it was 1 week! Very happy travellers from Canada! Thanks

Reply from France Objets Trouvés
I lost my bag including my iPadPro. Amazing service recovering everything and sending it to me at home in Vienna. First class !

Reply from France Objets Trouvés
The easy to complete form aaks detailed questions about the lost item so it can be accurately identified. Quick response.

Reply from France Objets Trouvés
Registered our loss. It took a few weeks to match up the “black coat” detail with what was handed into the Lost & Found and we got an email. Simple instructions on how to make an appointment to pick it up at CDG. Pleasant staff at the airport took. Many thanks for getting the coat back to us!

Reply from France Objets Trouvés
Within a few days of my post-I received an email notification that my lost items were most likely found. The recovery process was straightforward. The shipping costs to the US were prohibitive...returning from the countryside to Paris was more cost effective. My purse- with all of its contents intact-were in my hands 10 minutes after arriving at the baggage center in terminal 2F.

Reply from France Objets Trouvés
I am greatly surprised by the efficiency, efficacy, and kindness of the people working here. I lost an important document on my way back home. I noticed it missing when boarding in Paris. In the airplane, I quickly filled the Objets Trouvés online form. The next day, they told me that my document have been found. Two days later, I have it back in my hands! So impressive. Very easy to process, extremely quick follow up, and a more than happy outcome. Thank you so much!

Reply from France Objets Trouvés
I was returning to Paris following a Family Funeral and managed to lose a wheeled bag. I registered the loss on the Airports website.
I was contacted by a wonderful man who checked that I was the owner of a bag that was handed in. When this was clarified I made an appointment to collect the bag from the Airport.
I was assisted at the Lost Luggage Area by a delightful Lady who was genuinely happy that I had recovered by bag.
Thank you for turning a bad experience into a memorable experience.

Reply from France Objets Trouvés
I lost my wallet on a bus on Thursday night, registered it with France Objets Trouves and they found it and sent me clear details on how to pick it up on Friday morning! Excellent service! Thanks!

Reply from France Objets Trouvés
I had lost my wallet in the metro. I created an alert on their website and the following day the senti me and email saying they had found it and told me where to pick it up.

Reply from France Objets Trouvés
I forgot my Coach bag at Jardin du Luxembourg with my wallet, documents, bank cards and cash inside. I thought I would never see it again. A few days later I received a letter from the Préfecture de Police informing me that someone had turned it in. I asked for it to be shipped to Germany and when it arrived I was shocked!! Everything was still inside, even the cash. Huge thank you to the kind person who returned it and to the lost and found office for the smooth process. Truly restored my faith in humanity.

Reply from France Objets Trouvés
My bag was found within 24 hours and is currently being shipped. Easy online form - so chuffed to be getting my stuff back! Thank you OLY airport lost and found!

Reply from France Objets Trouvés
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